Certified by Clark County Veterinary Clinic • Mar 01, 2026
Reviews
4.5
302 reviews
5 stars
252
4 stars
12
3 stars
10
2 stars3
1 star
25
What are people saying?
AI-generated from recent customer reviews
Veterinary Care
Customers praised the veterinary care provided, highlighting the compassion and professionalism of the veterinarians.
Staff Issues
Several reviews mentioned negative experiences with specific staff members, particularly regarding communication and customer service.
Pricing Concerns
Many customers expressed dissatisfaction with the pricing structure, citing unexpected charges and high costs for routine services.
Wait Times
Numerous reviews noted long wait times for appointments and during visits, leading to frustration among customers.
Grooming Quality
Feedback on grooming services was mixed, with some customers satisfied while others reported poor experiences.
AB
Angel Baker
Feb 24, 2026
5.0
Our Cotton Kitty was sick and after taking him to another the vet the day before we were told he basically had a cold but his lungs were clear so started him on antibiotics. Unfortunately by the next morning Cotton had took a turn for the worse and we decided to bring him to CCVC only to find out his lungs were full of fluid with no chance of being helped. We didn't want him to suffer anymore and had to put him down. Although losing Cotton was a horrible experience having the support and compassion of this staff meant so much to us. I want to thank Dr Castle and all his staff for being exceptionally compassionate and patient with our family. CCVC went above and beyond to comfort us and took care of Cotton's cremation, even saving his whiskers and hair in 2 small viles which was just the sweetest touch to lay aside his box. I hope I have an option here to show the pic. I'm grateful for their compassion and competency. Being able to trust someone with your fur babies means everything to us because our animals are our family 🐾❤️🐾. Although I live out of town making the drive is well worth the peace of mind and care received
HD
Heather Dances
Feb 20, 2026
5.0
Very nice & knowledgeable.
JG
Jennifer Graham
Jan 3, 2026
5.0
Excellent diagnosing a very sick cat and getting him to eat. Thank you!
RA
Robert Allen
Jan 2, 2026
1.0
I have taken my animals to this veterinary clinic for years. Doctor Castle is awesome. However recently one of the receptionist named Hailey has completely ruined my experience. She has repeatedly given my mother issues everytime she tries to get her dogs medicine refilled. Hailey apparently can't admit her mistakes. She recently gave my my mom a prescription sheet instead of the medicine and charged her for that. I understand honest mistake but rather than fix it she argued with my mom that it was my moms mistake. She would not fix it or give her money back. I called and all she did was make excuses and tell me I had to wait over a week to get it fixed. Its awful when one bad egg can ruine a otherwise good business. I will most likely not give them my business anymore despite 16 years of taking my animals there. I have had five cats and one dog treated there throughout their lives. A honest mistake is understandable and not a big deal if you admit it and fix it. However you don't blame your customers, make them wait a week to fix their problem, and keep their money if you want to continue to get their business. Clark county veterinary clinic if you are listening you need to do better and get this bad egg out if you want our business.
JS
Jenny Schnurr
Dec 31, 2025
3.0
If I were writing this review just about the vets, I would give 10 stars. But the office is just really difficult to work with in so many ways. Wait times are long (sometimes I wait in the waiting room for 30+ minutes after my scheduled time before they even call me back, then sit in the exam room for another 15 minutes before my pets are examined). And getting prescription refills is a hassle. It's honestly making me consider switching vets completely.
Frequently Asked Questions About Clark County Veterinary Clinic
What services does Clark County Veterinary Clinic provide?
Clark County Veterinary Clinic offers veterinary care, pet grooming, pet boarding, dietary counseling, surgical procedures, health examinations, medical diagnostics, behavioral care, and dentistry services.
What are the clinic's normal business hours?
The clinic is open Monday, Tuesday, Thursday, and Friday from 8:00 AM to 5:00 PM, Wednesday and Saturday from 8:00 AM to 12:00 PM, and closed on Sunday.
Does Clark County Veterinary Clinic accept walk-in appointments?
Yes, walk-in appointments are available at Clark County Veterinary Clinic.
Where is Clark County Veterinary Clinic located?
The clinic is located at 116 Hud Rd, Winchester, KY 40391, United States.
What payment options are accepted at the clinic?
The clinic accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
How can I contact Clark County Veterinary Clinic?
You can reach the clinic by phone at +1 859-744-5656 or email at clarkcountyvetclinic@roadrunner.com.
Is Clark County Veterinary Clinic affiliated with any veterinary associations?
Yes, the clinic is affiliated with the American Veterinary Medical Association and the Kentucky Veterinary Medical Association.
Are there any nearby recreational facilities where I can visit before or after my appointment?
Yes, nearby you can visit S3 Strength & Fitness and CrossFit Strode Station, both gyms offering fitness and sports activities.
Are there any nearby places to get pet-related supplies or services?
While the clinic covers many pet services, nearby nearby places include other pet groomers and veterinarians like Clark County Veterinary Clinic itself.
What local businesses or services are near Clark County Veterinary Clinic that I might find useful?
Nearby, you can find Equipment Resources LLC for industrial equipment, Thompson Catering & Special Events for event planning, and Doyle's Lawn & Landscaping for gardening services.
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Certified March 01, 2026Yext Knowledge Graph
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