Business Details
About
Animal HospitalVeterinarian
Shively Animal Clinic & Hospital PSC is dedicated to providing exceptional veterinary care to cats, dogs, exotic pets, birds, and pocket pets throughout Kentucky and Indiana. Our clinic offers a wide range of services to ensure the health and well-being of your pets at every stage of life. These include thorough health examinations, preventive care such as vaccinations, dental services, and comprehensive laboratory diagnostics.
We specialize in both soft-tissue and orthopedic surgeries, providing advanced surgical care for a variety of conditions. Additionally, our team offers personalized nutritional counseling to help maintain your pet’s health and well-being through appropriate diet plans.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
Location
Hours
Reviews
4.2
3,738 reviews
5 stars
2,473
4 stars
500
3 stars
206
2 stars
113
1 star
446
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff for their empathy and compassion during difficult times, especially when dealing with end-of-life decisions for their pets.
Long Wait Times
Numerous reviews mentioned lengthy wait times, often several hours, but many felt the care received was worth the wait.
Affordability
Customers frequently highlighted the reasonable pricing for services, noting that the clinic offers lower costs compared to other veterinary facilities.
Mixed Staff Experiences
While some reviews commended the staff's kindness and professionalism, others reported negative experiences with customer service and staff organization.
Quality of Care
Overall, many customers expressed satisfaction with the quality of veterinary care provided, although there were some complaints about misdiagnoses and communication issues.
- MHMichelle Hamilton3 days ago1.0Staff are rude, they are always ready to put your dog down rather than save them, they have a process where u sign up and come back when they call you but then they put you in tiny exam room for 2 hours. They charge different amount for same meds every month you go, they're record keeping is horrible, there was a $2300 difference in printed records than my paper receipts, then they want to charge $25 to cut pet meds,😕 they do not care about the pets it's all about $ to them. Quick to try to sell you an urn and put your dog down. She's stillkcomf her best life on her meds at another vet. 6 months later
- MOMichelle ObernierNov 12, 20251.0Had rush my dog in middle night cause she struggling breathe took forever get ok bring her in.quack of vet tried insit it was allergies even though they diagnosed her with cancer afterf X-ray she sung different tune poor dog had tons fluid around her lungs heart so much you couldn't even see her lungs on xray
- JAJonathan AmmonsNov 10, 20255.0Our puppy got super sick with parvo and almost died from it and Mary Jane and her crew saved her and treated her amazing great customer service the wait is long but it is always well worth the wait we appreciate all they have done for us so much
- PPPatrikOct 30, 20255.0This place is totally awesome. The staff are totally respectful of your pets and you. I've had to put down 2 family dogs in the past month. The 5yo due to a freak accident and the almost 19yo because she was just ready to go. Both lived extremely great lives and were spoiled beyond belief. The staff was very sympathetic and caring and even when I return to pick up the remains, they still extended their condolences. The were open on a Sunday which was amazing and you don't have to make an appointment. The place is super busy, so that just goes to show you, that they are an excellent pet care facility and respected in the community. Words can not express how happy I am with this place and the staff. TOTALLY AWESOME!!!🙏😎👍👍
- ASangela stinsonOct 27, 20251.0If I could give negative stars , I would. where to start. My husband and daughter took our lab mix here to get checked out for a growth he had that had popped My husband, being once a combat medic, stopped the bleeding at home, but took him to get evaluated , to where they were told, it isn't serious and to come back in 6 hours. they did go back to where it was stated it was serious and he needed an operation by his vet. they proceeded to have them buy the " cone of shame " to stop his licking on it, also had to pay out additional money for a " drive by diagnosis " the lack of compassion, or true treatment from getgo makes me think these people are out for only money and not the well being of your pet.
Frequently Asked Questions About Shively Animal Clinic & Hospital
What types of pets does Shively Animal Clinic & Hospital provide care for?
Shively Animal Clinic & Hospital provides exceptional veterinary care for cats, dogs, exotic pets, birds, and pocket pets.
What veterinary services are offered at Shively Animal Clinic & Hospital?
The clinic offers health examinations, preventive care including vaccinations, dental services, laboratory diagnostics, surgeries, and nutritional counseling.
Does Shively Animal Clinic & Hospital perform surgeries?
Yes, the clinic specializes in both soft-tissue and orthopedic surgeries for a variety of conditions.
What are the opening hours for Shively Animal Clinic & Hospital?
The clinic is open Monday through Friday from 7:00 AM to 7:00 PM, Saturday from 7:00 AM to 4:30 PM, and Sunday from 9:00 AM to 4:30 PM.
Where is Shively Animal Clinic & Hospital located?
It is located at 2401 Dixie Highway, Shively, KY 40216, between Algonquin and 264-Watterson.
What payment options does Shively Animal Clinic & Hospital accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Do I need an appointment to visit Shively Animal Clinic & Hospital?
Yes, appointments are required for visiting the clinic.
Which nearby places can I visit after my appointment at Shively Animal Clinic & Hospital?
Nearby places include Family Dollar for shopping, McDonald's for a quick meal, and Equinox All-Stars Gymnastics for sports activities.
Are there financial service providers near Shively Animal Clinic & Hospital in case I need assistance?
Yes, Western Union, LendNation, and The Tax Professionals are nearby financial service providers you can visit if needed.
How can nearby transit or local stores help me find Shively Animal Clinic & Hospital?
The clinic is located on Dixie Highway between Algonquin and 264-Watterson, near landmarks like PNC bank and Big Time Liquors, helping customers easily locate it.