Certified by PetVet365 Pet Hospital Cincinnati/Newport • Mar 01, 2026
About
Certified by PetVet365 Pet Hospital Cincinnati/Newport • Mar 01, 2026
Veterinarian
My name is Dr. Candice McGowan and I own PetVet365 Newport in Newport, KY along with Dr. Katie Smith. We believe the perfect vet visit is one where science meets heart with a sprinkle or two of magic. That’s why my team is trained and certified to give your pet the very best Fear Free care (think: treats, belly rubs, snuggles). We also specifically designed our hospital to feel like home - no waiting rooms, cat-only suites, comfy couches, and more.
We offer the very best veterinary care for dogs and cats - general care, urgent care, laser therapy, immunotherapy, behavioral care, dental care, blood work, vaccinations, x-rays, surgery, physical therapy, and anything else your pet needs!
Location
Certified by PetVet365 Pet Hospital Cincinnati/Newport • Mar 01, 2026
Certified by PetVet365 Pet Hospital Cincinnati/Newport • Mar 01, 2026
Reviews
4.8
177 reviews
5 stars
164
4 stars
6
3 stars0
2 stars0
1 star
7
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff for their kindness, compassion, and thoroughness in treating their pets, often going above and beyond to ensure comfort.
Clean and Comfortable Environment
The facility is frequently described as clean, well-organized, and designed to reduce stress for pets, with private waiting rooms and a calming atmosphere.
Communication and Follow-Up
Customers appreciated the proactive communication from the staff, including follow-up texts to check on pets after visits, which contributed to a positive experience.
Concerns About Pricing
Some reviews mentioned high costs for services, with a few customers expressing dissatisfaction regarding unexpected fees or charges.
Mixed Experiences with Staff
While many reviews highlighted positive interactions with staff, a few customers reported negative experiences with specific veterinarians, indicating inconsistency in service.
KP
Kim Poland
Feb 15, 2026
5.0
I can’t say enough fantastic things about this place and the staff that work there……literally all of them are truly amazing and kind. They provide compassionate care to your fur baby and treat you with respect and kindness. They’ve treated several of my pets but one in particular deserves a 100 star review. I rescued a cat that was dumped and roaming for months in my woods and driveway drain with a raccoon. I caught him, took him in and found out he had FIV and needed a few surgical procedures (including neutered) to make life comfortable for him. This cat (named Garfield) needed eyelid surgery because his eyelids were flipped inward causing the hair to rub on his eyeball leading to constant eye drainage, infections, and scarring on the eyeball. In my review I’ve included some before pics, healing process pics, and after pics. Not only does he look better, but he plays now! He’s happy and so full of life and that’s something he didn’t get to experience before. I can’t thank them enough for loving and caring for my sweet boy and giving him a comfortable second chance.
RR
Rain -r-
Feb 14, 2026
5.0
Such an easy in and out process! The staff were so polite and the procedure was done in no time. The young lady on the phone who scheduled my appointment was a very easy to talk with and respectful!10/10 recommended
JJ
Johannah
Feb 8, 2026
1.0
Terrible. Didn’t even give us the antibiotics for our dog. Has doctors that don’t even care.
JJ
James
Feb 8, 2026
1.0
This place is a complete fraud. My daughter took our chihuahua to get checked out for an issue which we already knew what it was. They provided no treatment and charged us $118.00 because they said it was an “emergency visit”. It was not as she’s been in this condition for a few days, and is in no pain and acting normal. It was a walk in, but their site says nothing about an emergency fee. They also claimed they had to fit my dog in but there was no one else in the business getting treatment. The office MGR flat out lied. My daughter was in a room within 5 minutes of arriving and out within 15 minutes. I will be filing a complaint today with the state’s Veterinary board because I was told on the phone by the office MGR for the $118 she would be sent home with antibiotics and some kind of treatment. No antibiotics were given. I’ll also be charging this back with the bank because we received no service. They absolutely do not care about your pets. They care about robbing you blind.
Update- in response the office Mgr stated the ER fee is associated with availability. According to my DR the office was empty. Another lie! This is the problem with corporate vets. It’s profit over your pets. GO SOMEWHERE ELSE.
JM
jason moore
Dec 30, 2025
5.0
They have been friendly and helpful and just spectacular all the way around
Frequently Asked Questions About PetVet365 Pet Hospital Cincinnati/Newport
What services does PetVet365 Pet Hospital Cincinnati/Newport offer for pets?
They provide veterinary care for dogs and cats, including general and urgent care, laser therapy, immunotherapy, behavioral care, dental care, blood work, vaccinations, x-rays, surgery, and physical therapy.
What are the operating hours of PetVet365 Pet Hospital Cincinnati/Newport?
The hospital is open Monday to Friday from 9 AM to 5 PM, Saturday from 10 AM to 2 PM, and Sunday from 11 AM to 3 PM.
Where is PetVet365 Pet Hospital Cincinnati/Newport located?
It is located at 1779 Monmouth St., Newport, KY 41071, United States.
How can I contact PetVet365 Pet Hospital Cincinnati/Newport?
You can reach them by phone at +1 859-982-9944.
What makes PetVet365 Pet Hospital Cincinnati/Newport different from other veterinary clinics?
They focus on Fear Free care, using certified training to provide pets with treats, belly rubs, and snuggles, and designed their hospital to feel like home with no waiting rooms and cat-only suites.
Are there any nearby restaurants where I can eat before or after my pet's appointment?
Yes, Cancun Mexican Food, Cancun Mexican Bar & Grill, Hong Kong Grand Buffet, Clean Eatz, and Bob Evans are nearby dining options.
Can I combine my visit to PetVet365 with some shopping nearby?
Certainly, there are several shopping options nearby including Newport Shopping Center Complex, CurvyPosh Boutique, Transfer Station Sports Apparel, and Ann's Hallmark Shop.
Are there any fitness or physical therapy facilities near PetVet365 Pet Hospital Cincinnati/Newport?
Yes, Crunch Fitness and Benchmark Physical Therapy are nearby for fitness and physical therapy needs.
Is there a place nearby where I can get beauty or grooming services?
Nearby you can visit American Nail Salon, Sally Beauty, Supercuts hair salon, and other beauty-related shops for grooming or beauty needs.
Does PetVet365 provide any specialized care or therapies for pets?
Yes, they offer specialized treatments such as laser therapy, immunotherapy, behavioral care, dental care, and physical therapy for pets.
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Certified March 01, 2026Yext Knowledge Graph
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