My name is Dr. Candice McGowan and I own PetVet365 Newport in Newport, KY along with Dr. Katie Smith. We believe the perfect vet visit is one where science meets heart with a sprinkle or two of magic. That’s why my team is trained and certified to give your pet the very best Fear Free care (think: treats, belly rubs, snuggles). We also specifically designed our hospital to feel like home - no waiting rooms, cat-only suites, comfy couches, and more.
We offer the very best veterinary care for dogs and cats - general care, urgent care, laser therapy, immunotherapy, behavioral care, dental care, blood work, vaccinations, x-rays, surgery, physical therapy, and anything else your pet needs!
Customers consistently praised the staff for their kindness, compassion, and attentiveness towards both pets and their owners.
Facility Environment
The clinic is noted for its clean, comfortable, and calming atmosphere, which helps reduce pet anxiety during visits.
Communication
Many reviews highlighted the effective communication from the staff, including follow-up texts and clear explanations of treatment options.
Mixed Experiences
While most feedback is positive, some customers reported negative experiences related to misdiagnoses and high costs.
Emergency Services
The clinic is recognized for its ability to accommodate emergency situations and provide timely care.
PP
Puma
Nov 12, 2025
5.0
We love 365. Great hours, nice staff, clean rooms
NB
Nichole Brooks
Sep 16, 2025
5.0
They where so helpful and caring for our tabby kitten Deanna she had an upper respiratory infection they treated us with very much kindness worked with us. Try to help us get the medicine as cheap as possible, and Taylor, the nurse.she is just awesome she reached out to us a couple days in a row, checking on her even on the weekend on her off day making sure the kitten was OK. This is a wonderful place to take your pet. They are caring the vet cares the nurses care the front desk receptionist cares.
JF
J Fox
Sep 12, 2025
1.0
Incompetent, Greedy, Liars.
Do yourself a favor and go to Hyde Park or Florence if you like PetVet365.
The first time we came to this place, we were lied to about what they were capable of doing. Subsequently, while we paid at Newport, we had to go to Florence to actually get the services. The Vet we spoke with there as well was way more informative and helpful.
This last time (and it will be the last time) we went for what ended up being a UTI. Naturally, while they ran tests, they missed it and our cat ended up with pancreatitis and ended up in the ER overnight. With the followup, I was told that we could opt for a second urine test off the sample they pulled and only have to pay the difference. Well, low and behold, they lied again. We were also refused more antibiotics despite all signs pointing to still having a UTI - and our cat ended up back in the ER.
It was Hyde Park that was able to diagnose the UTI, by the way, and guessed it's what it was even before the tests.
Newport just cares about money, period. They couldn't diagnose a cold without a PCR test.
KT
Katelyn Trentman
Sep 5, 2025
5.0
The staff here is so thoughtful and kind. Words can’t even express my gratitude for how they handled my situation and my poor sick pup. they were so diligent and did everything they could to improve the situation, thinking about me and my dog and helped me so much. They stayed late for us and made us comfortable and discussed every step of what was happening with me. I feel like I had 4 fairy godmothers for my dog. Thank you all so much. If you have had bad experiences with other vets, you will feel shocked by how elevated the experience is here. I will never forget the kindness from the staff here. You made a difference ❤️
AH
Ashley Hall
Sep 4, 2025
5.0
Seriously the best of the best. Excellent team that really cares and loves my animals like they are their own. Greeted warmly every single time I come in, and have not once had an issue in the time I’ve been taking my animals there. (Which has been a few years!)
The after hours team is also incredible. Huge shout out to them! I needed previous records sent over to me during an after hours emergency at 8 pm and they sent them right away!
Y'all, you won’t find better than this place. I’m telling you!
Frequently Asked Questions About PetVet365 Pet Hospital Cincinnati/Newport
What services does PetVet365 Pet Hospital Cincinnati/Newport offer for pets?
They provide veterinary care for dogs and cats, including general and urgent care, laser therapy, immunotherapy, behavioral care, dental care, blood work, vaccinations, x-rays, surgery, and physical therapy.
What are the operating hours of PetVet365 Pet Hospital Cincinnati/Newport?
The hospital is open Monday to Friday from 9 AM to 5 PM, Saturday from 10 AM to 2 PM, and Sunday from 11 AM to 3 PM.
Where is PetVet365 Pet Hospital Cincinnati/Newport located?
It is located at 1779 Monmouth St., Newport, KY 41071, United States.
How can I contact PetVet365 Pet Hospital Cincinnati/Newport?
You can reach them by phone at +1 859-982-9944.
What makes PetVet365 Pet Hospital Cincinnati/Newport different from other veterinary clinics?
They focus on Fear Free care, using certified training to provide pets with treats, belly rubs, and snuggles, and designed their hospital to feel like home with no waiting rooms and cat-only suites.
Are there any nearby restaurants where I can eat before or after my pet's appointment?
Yes, Cancun Mexican Food, Cancun Mexican Bar & Grill, Hong Kong Grand Buffet, Clean Eatz, and Bob Evans are nearby dining options.
Can I combine my visit to PetVet365 with some shopping nearby?
Certainly, there are several shopping options nearby including Newport Shopping Center Complex, CurvyPosh Boutique, Transfer Station Sports Apparel, and Ann's Hallmark Shop.
Are there any fitness or physical therapy facilities near PetVet365 Pet Hospital Cincinnati/Newport?
Yes, Crunch Fitness and Benchmark Physical Therapy are nearby for fitness and physical therapy needs.
Is there a place nearby where I can get beauty or grooming services?
Nearby you can visit American Nail Salon, Sally Beauty, Supercuts hair salon, and other beauty-related shops for grooming or beauty needs.
Does PetVet365 provide any specialized care or therapies for pets?
Yes, they offer specialized treatments such as laser therapy, immunotherapy, behavioral care, dental care, and physical therapy for pets.