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VeterinarianAnimal HospitalVeterinary PharmacyPet Services
You love your pet, and your pet loves you — so make sure you’re prioritizing their wellness. Banfield Pet Hospital provides convenient vet services to Newport, KY, and greater Cincinnati area pet owners. You’ll find our veterinary clinic in the Newport Pavillion by the Memorial Parkway exit off Interstate 471. We proudly serve pet owners in Mansion Hill, Woodlawn, Licking Riverside, downtown Cincinnati, and beyond.
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- Requires appointmentAvailable
Location
Hours
Reviews
3.5
109 reviews
5 stars
56
4 stars
14
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3
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31
- VBVeronica BaezNov 7, 20255.0I have to say, Dr. Toro is the reason I continue bringing my pet to Banfield. He is, without question, the best veterinarian I’ve ever had. His knowledge, professionalism, and genuine passion for animal care shine through in every visit. What makes Dr. Toro stand out is his thoughtful, science-based approach to medicine. He takes the time to explain what’s going on, how the body works, what might not be working, and what steps we’re going to take together. His explanations are clear, educational, and never rushed. Unlike many experiences where you feel pressured into unnecessary tests or treatments, Dr. Toro focuses on what truly matters for your pet’s health. His recommendations are practical, data-driven, and always in the best interest of his patients. Dr. Toro embodies everything a great veterinarian should be: compassionate, patient, ethical, and scientifically minded. I would follow Dr. Toro anywhere, and I hope Banfield recognizes how valuable he is to both his patients and their humans. Phoebe and I are very grateful for the care!
- ACAlexis ConnerSep 8, 20251.0There is a character limit for google reviews so in order to read the entire thing please see the photo attached to this review. In summary for those who cannot view the photo - DO NOT SEND YOUR PETS TO THE NEWPORT BANFIELD LOCATION. Dr Toro & the manager Megan should not be given responsibility for any pets wellbeing. This location caused extreme trauma to me and my family. I am late to posting this (these events occurred in June/July) due to the extreme trauma caused by these people, but this post is necessary in order to prevent this from happening to anyone else. We brought our dog in due to a limp and they completely neglected to do their jobs correctly. They did not do the correct type of x rays - they should have sedated my dog but kept him awake instead of sedating him, and primarily scanned the WRONG LEG! We were told our dog was fine and only had arthritis. They did not reached back out to us with any further radiology results. Our dogs limp worsened within 10-14 days, so we took him to the Eastgate location. They did the PROPER exams and scans, and found that my dog had aggressive Osteosarcoma. We waited and waited for Toro/Megan at Newport to reach out to us and when they finally did we were given excuse after excuse. Dr Toro admitted to only GLANCING at the radiology report that came back, after he completely forgot about it in the first place because he was out of the office for a week without letting us know beforehand. Instead of taking accountability for doing a bad job they blamed my dog for "not cooperating". Then, they tried to offer us only a PARTIAL refund even though they did absolutely everything wrong, misdiagnosed him, and we deserved a 100% refund. We did receive the refund (for scans only - no refund for the meds they prescribed for him that did nothing to help), but only after having to scream at Megan over the phone and arguing with her about how horrible all of them did. Our dog died 2 weeks after diagnosis. If Newport cared about their patients and cared about doing a thorough job, we would have had an entire month to prepare for the loss of our boy. They showed performative remorse only after other veterinary professionals called them out, otherwise I'm sure they would have never reached out to us ever again. If you take your pets to Banfield I implore you to choose another location (I have never had a bad experience with Dr Holbrook or Dr Kilberg at Eastgate), or to leave Banfield all together and go to Kyle Vet Hospital instead.
- JGJennifer GifredaJul 22, 20255.0We don’t have much experience with vets and I don’t know how they compare. We adopted a 4ish year old mix 6 years ago and have been using Banfield from the start. We’ve had some annoyances, but everyone I ever worked with there was kind and I could tell they loved my dog and took care of her during drop offs. Currently the management is top notch and when we had to put our dog to rest recently they were only respectful and helpful and kind. I felt adequately taken care of. As far as plans go, we used ours and did feel like we saved money, but like I said I don’t know how regular vets compare. I think pets are expensive regardless so I feel like it all shook out. Big thanks to the office manager Megan and Dr. Toro at Newport for taking good care of my sweet old girl and us.
- VRVanessa RushJun 9, 20255.0We have been going here since my dog was 8 weeks old, he is almost 5 now! We love it here, they are so good with him and so kind and he loves it there and for an anxious pup, that's hard to find! Dr. Toro and all the nurses are fantastic and kind and extremely helpful!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the regular operating hours of Banfield Pet Hospital in Newport, KY?
Banfield Pet Hospital is open Monday through Saturday from 8:00 AM to 6:00 PM and is closed on Sundays.
Does Banfield Pet Hospital provide emergency care services?
Banfield does not provide emergency care services, but during hospital hours you can call for urgent care advice and referrals to emergency hospitals. For emergencies outside hospital hours, please contact your local emergency hospital.
What preventive pet health care services does Banfield offer?
Banfield offers preventive care including vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations to keep your pet healthy at all life stages.
What is included in the Optimum Wellness Plan at Banfield?
The Optimum Wellness Plan provides annual preventive care with head-to-tail exams, vaccines, early screening diagnostics, nutrition consultations, dental care, and more. It is a wellness plan, not insurance, and automatically renews annually unless paid in full at enrollment.
How can I pay for the Optimum Wellness Plan?
You can pay monthly over 12 months through automatic withdrawals from your bank account or credit card, or you can choose to pay in full at enrollment for convenience.
What types of appointments does Banfield Pet Hospital offer?
Banfield offers in-room appointments where you stay with your pet, drop-off appointments with pickup calls, and virtual visits for Optimum Wellness Plan clients for care from home.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online via the Banfield website or the Banfield mobile app available on both iOS and Android.
What pet-related stores are near Banfield Pet Hospital in Newport?
Nearby pet-related stores include PetSmart, which offers pet supplies and services, making it convenient to shop for your pet’s needs before or after a vet visit.
Are there convenient food and drink options close to Banfield Pet Hospital?
Yes, nearby you’ll find Starbucks for coffee and snacks, Pizza Hut Express for quick meals, and Subway for sandwiches, which are great options for a bite while visiting the area.
What shopping centers and services are near Banfield Pet Hospital?
Banfield Pet Hospital is located near Newport Pavilion shopping center, as well as stores like Michaels for crafts, Target for groceries and retail, and pharmacy services like CVS and Kroger Pharmacy, providing convenient shopping while you are in the area.