Banfield Pet Hospital

Reviews

• FJ

  Frank Jackson

  Mar 28, 2026
  1.0
  They are scammers I paid for the puppy care plan it was spouse to come with one emergency visit a month covered by the plan I paid for my dog got her paw stuck in fence and cut her paw open needed stitches I was told by the vet that due to fact they where closing in 30 minutes and she was actively bleeding he couldn’t do any because he had other surgeries none of this was ever explained to me before I got service I was referred to a urgent care that I ended up paying another 400 that I don’t find fair when my plan covers emergencies vists now they are being rude giving me the round around putting me on hold no one wants to give me a direct answer I will be reporting this to the better business bureau
• LL

  Lazarus Lee

  Mar 27, 2026
  5.0
  Best Bansfield in Northern KY / Cincinnati OH area! These people actually have a genuine love for animals and the care they provide shows for itself. Even if you have to drive a little distance, this one in particular is worth the drive out of any in the area.
• KC

  Kaliyah Crockham

  Mar 4, 2026
  1.0
  Never go here!!!
• NC

  Natalia Camacho

  Feb 20, 2026
  5.0
  I’ve been coming here for a year. Staff is super friendly and quick. Never dismissive about my concerns and always super helpful!
• AS

  Arabella Micomonaco Smith

  Feb 19, 2026
  5.0
  Valentine’s Day will forever be a day I am grateful for now, let me explain……. I cannot say enough good things about Banfield Pet Hospital and the incredible people who work there. Shelby, Dr. Lamb, and the entire staff quite literally saved my son’s cat Sebastian’s life, and I will be forever grateful. From the moment we walked in, we were treated with compassion, patience, and genuine care. This was a terrifying situation for our family, and they never once made us feel rushed, dismissed, or judged. Shelby went above and beyond to make sure we understood what was happening and helped guide us through every step with kindness and reassurance. Dr. Lamb was outstanding — knowledgeable, calm, and clearly someone who truly loves animals. You can tell this is not “just a job” for her. They treated Sebastian as if he were their own, and that meant everything to us. What touched me most was how willing they were to work with me financially so that we could afford to save Sebastian’s life. That kind of understanding and humanity is rare, and it speaks volumes about the character of this team. They didn’t just see a bill — they saw a family desperate to save a beloved pet. Because of them, my son still has his cat Sebastian, Gigi and papaw still have our fur grand and our hearts are full of gratitude. If you are looking for a veterinary team that is compassionate, honest, skilled, and truly cares about both pets and people, I cannot recommend Banfield enough. They are angels in scrubs, and we will never forget what they did for our family 🐾🐾🩷

Frequently Asked Questions About Banfield Pet Hospital