About
VeterinarianEmergency Veterinarian ServiceAnimal HospitalKennelPet Boarding Service
Specialties: Small Animals
Location
Hours
Reviews
4.5
242 reviews
5 stars
193
4 stars
16
3 stars
8
2 stars3
1 star
22
What are people saying?
AI-generated from recent customer reviews
Professionalism
Many customers reported unprofessional behavior from staff, including dismissive attitudes and lack of empathy during critical situations.
Cost Transparency
Numerous reviews highlighted issues with unexpected charges and lack of clear communication regarding costs, leading to dissatisfaction.
Quality of Care
While some customers praised the veterinarians for their compassion and thoroughness, others expressed concerns about misdiagnoses and inadequate treatment.
Customer Service
Feedback indicated a mix of experiences with customer service, with some praising the staff's friendliness while others reported rudeness and unhelpfulness.
Emergency Response
Several reviews criticized the clinic's handling of emergency situations, with claims of delayed responses and inadequate care during urgent visits.
- KCKatrina CampbellNov 1, 20251.0Took my dog in for problem with his knee… Was told that it was likely some kind of tear with the TCL, Similar to ACL for human, Was told they would do x-rays and look for that and arthritis possibly… They ended up having to sedate my dog to do x-rays they said because he might bite them, They did eight x-rays of his knees and hips and spine and also did blood work. That is done when an animal needs surgery. When I got there to pick up my dog and they showed me all the money I owed them, 800 and something dollars I was ecstatic. My dog was not there for surgery therefore did not need blood work for surgery. My dog was there for a knee problem and when I went to another vet because Dr. Bittle could not diagnose properly, it was told to me that you cannot even see a TCL tear on an x-ray in the first place… But yet he told me I needed an x-rays to see if TCL tear was the problem. My dog ended up having an extensive surgery at another veterinary hospital. I will never return to Town & Country veterinary Hospital. They charged me for things that didn’t even need to be done to my dog. And misdiagnosed my dog. And took advantage of me, loving my dog.
- EBElizabeth BerrySep 14, 20255.0Very dedicated and compassionate!
- RDRussell DicksonSep 2, 20255.0I have been bringing Tommy Cat for his shots & check ups for about a year now. They been doing right by me. Just like the three dogs, and two ponies my family had before
- KHKristin HolmesJul 12, 20185.0They have been our vet since we moved here 2 years ago, and I love them. They have treated our dogs very well and are always upfront with me about any costs. They recently treated one of our furbabies for a nasty ear infection and were wonderful with her and explaining how to care for it and get her feeling well again. Though I know their prices are a little higher, I'm willing to pay it for such amazing care.
Frequently Asked Questions About Town & Country Veterinary
What types of animals does Town & Country Veterinary specialize in?
Town & Country Veterinary specializes in small animals.
What are the operating hours for Town & Country Veterinary?
The clinic is open Monday to Friday from 7:00 AM to 6:00 PM, Saturday from 7:00 AM to 4:00 PM, and Sunday from 8:00 AM to 5:00 PM.
Where is Town & Country Veterinary located?
It is located at 490 Tucker Drive, Maysville, KY 41056, United States.
How can I contact Town & Country Veterinary?
You can call them at +1 606-759-5496 or email at townandcountryvet5496@gmail.com.
Does Town & Country Veterinary offer pet boarding services?
Yes, Town & Country Veterinary offers pet boarding services alongside their veterinary care.
Is Town & Country Veterinary equipped to handle emergency cases?
Yes, they provide emergency veterinarian services.
What nearby veterinary services are available around Town & Country Veterinary?
Nearby veterinary services include Town And Country Vet Hospital and another facility also named Town and Country Veterinary, offering additional pet care options.
Are there any nearby automotive service centers close to Town & Country Veterinary?
Yes, nearby automotive service centers include NAPA Auto Parts - Mason Auto Parts, Hauke's Auto Care, and Napa Auto Parts - MASON AUTO PARTS, useful for vehicle maintenance while visiting the clinic.
What nearby medical facilities are close to Town & Country Veterinary?
Medical facilities nearby include Meadowview Urgent Care Center, DaVita Maysville At Home dialysis clinic, and Heart Smart Dr. Raghu for additional healthcare needs.
Are there any local grocery stores near Town & Country Veterinary?
Yes, Save A Lot and Save a Lot Maysville Kentucky are supermarkets close by where you can shop for groceries before or after your visit.