Town & Country Veterinary

4.5
242 reviews

About

VeterinarianEmergency Veterinarian ServiceAnimal HospitalKennelPet Boarding Service
Specialties: Small Animals

Location

Town & Country Veterinary
490 Tucker Drive, Maysville, KY
41056, United States

Hours

Reviews

4.5
242 reviews
5 stars
193
4 stars
16
3 stars
8
2 stars
3
1 star
22

What are people saying?

AI-generated from recent customer reviews

Professionalism

Many customers reported unprofessional behavior from staff, including dismissive attitudes and lack of empathy during critical situations.

Cost Transparency

Several reviews highlighted issues with unexpected charges and lack of clear communication regarding pricing, leading to dissatisfaction.

Quality of Care

While some customers praised the compassionate care provided by specific veterinarians, others expressed concerns about misdiagnoses and inadequate treatment.

Customer Service

Feedback indicated a mix of experiences with customer service, with some praising the staff's friendliness while others reported rudeness and unhelpfulness.

Emergency Response

Numerous reviews mentioned poor handling of emergency situations, with some customers feeling their pets were not prioritized during urgent visits.
  • KC
    Katrina Campbell
    Nov 1, 2025
    1.0
    Took my dog in for problem with his knee… Was told that it was likely some kind of tear with the TCL, Similar to ACL for human, Was told they would do x-rays and look for that and arthritis possibly… They ended up having to sedate my dog to do x-rays they said because he might bite them, They did eight x-rays of his knees and hips and spine and also did blood work. That is done when an animal needs surgery. When I got there to pick up my dog and they showed me all the money I owed them, 800 and something dollars I was ecstatic. My dog was not there for surgery therefore did not need blood work for surgery. My dog was there for a knee problem and when I went to another vet because Dr. Bittle could not diagnose properly, it was told to me that you cannot even see a TCL tear on an x-ray in the first place… But yet he told me I needed an x-rays to see if TCL tear was the problem. My dog ended up having an extensive surgery at another veterinary hospital. I will never return to Town & Country veterinary Hospital. They charged me for things that didn’t even need to be done to my dog. And misdiagnosed my dog. And took advantage of me, loving my dog.
  • EB
    Elizabeth Berry
    Sep 14, 2025
    5.0
    Very dedicated and compassionate!
  • RD
    Russell Dickson
    Sep 2, 2025
    5.0
    I have been bringing Tommy Cat for his shots & check ups for about a year now. They been doing right by me. Just like the three dogs, and two ponies my family had before
  • BD
    Becky Day
    Feb 19, 2022
    5.0
    Dr. Biddle is always thorough and caring. So glad my fur baby has such a wonderful vet🥰🐾❤
  • RD
    Roger Dwenger
    Mar 21, 2021
    5.0
    Great place & people

Frequently Asked Questions About Town & Country Veterinary

What types of animals does Town & Country Veterinary specialize in?

Town & Country Veterinary specializes in small animals.

What are the operating hours for Town & Country Veterinary?

The clinic is open Monday to Friday from 7:00 AM to 6:00 PM, Saturday from 7:00 AM to 4:00 PM, and Sunday from 8:00 AM to 5:00 PM.