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Petco

4.4
(630 reviews)

Business Details

(502) 715-4183

About

Pet StorePet supply store
Petco pet store in Louisville offers pet supplies, nutrition and services including Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department in one convenient location. Local pet parents can shop everyday essentials while getting guidance from knowledgeable partners. From trusted pet products to expert services, Petco in Eastgate helps make caring for pets easier with a welcoming space designed for pets and the people who love them.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
12695 Shelbyville Rd, Louisville, KY
40243, United States

Hours

Monday9:00 AM - 9:00 PM
Tuesday9:00 AM - 9:00 PM
Wednesday9:00 AM - 9:00 PM
Thursday9:00 AM - 9:00 PM
Friday9:00 AM - 9:00 PM
Saturday9:00 AM - 9:00 PM
Sunday10:00 AM - 7:00 PM

Reviews

4.4
630 reviews
5 stars
424
4 stars
109
3 stars
42
2 stars
9
1 star
46
  • BH
    Bryan H
    Apr 16, 2026
    5.0
    Petco has what you need.
  • DR
    Doug Roemer
    Apr 1, 2026
    5.0
    Always consistent, kind. They get to know your dog if you're a "regular", they provide great service and great cuts, and, most importantly, they somehow keep a straight face and lie to me and say my dog isn't a diva when I know she is b/c I hear her barking like an annoying little, spoiled nut when I come to pick her up. LOL!
  • JN
    Joyce Northern
    Mar 12, 2026
    1.0
    I purchased 2 large goldfish at 100 dollars a piece and they had a disease. Lauren tested my water and said my tank water was fine but then follows up with being nasty and rude. I tryed to explain to her what I had seen happening over the past couple days with the fish and she cuts me off and says she doesn’t care to hear what I have to say. I replied with, no need to be rude and she goes on to tell me to shut up or she isn’t gonna refund me my money. In return I gave her a little Jesus and told her everyone needs a little Jesus in their life. I wanna say thank you to Delilah for helping the best you could before you had to call for Lauren to help you. I don’t know if this lady was having a bad day or what but that’s not the kind of customer service I have ever experienced going to petco.
  • JC
    Joseph Chapman
    Feb 17, 2026
    5.0
    This is hands down my favorite Petco — and honestly, my favorite out of any major retail pet store I’ve been to. The care and selection of their tropical freshwater and saltwater fish are better than any other big-chain pet store in the area. When I say retail pet store, I mean compared to other large chains — obviously small specialty mom-and-pop shops are different — but for a major retailer, this location really stands out. Their driftwood selection is amazing, and they carry a solid variety of substrates and quality food options for our little fishy friends. You can tell they actually care about the aquatic section here. Beyond that, the entire store is well run. They offer great grooming services for pups, adoption services for cats and even reptiles, and they also provide dog training. It’s truly a one-stop shop for pet owners. I can’t recommend this Petco and its wonderful employees enough. You’ll probably see me there regularly — and I hope to see you there too!
  • ML
    Matthew Lyons
    Feb 11, 2026
    4.0
    My local Petco has been a consistently positive experience. The fish selection is one of the better ones in the area—healthy, well‑kept tanks and a nice variety to choose from. The staff is always friendly and genuinely helpful, whether I’m asking about fish care or just browsing. Overall, a reliable place for aquarium supplies and pet needs.

Frequently Asked Questions About Petco

Does the Petco Eastgate location have a vet hospital?

No, Petco Eastgate does not have a full-service vet hospital.

Does Petco Eastgate offer vaccinations?

Yes, Petco Eastgate provides vaccinations.

Brand Certified Facts from Petco

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