the groomer for both of my dogs was abigail. she was exceptional. she went out of her way to accomodate my drop off and pick up needs. they were both a mess and she did an amazing job restoring them to the adorable pups they are. many thanks, could not be happier with the experience.
MT
Michelle Tinnell
Dec 23, 2025
1.0
The visit started off on the wrong foot. At check in, rather than a kind, welcoming greeting, the stylist started off by saying “usually we can take your dog this early”. We arrived 30 minutes early by which I informed her that I was more than happy to bring him back closer to the time.
When I arrived to pick him up, I stood there for what seemed like 7-10 minutes before anyone greeted me.
Instantly when I saw my dog I immediately noticed the chunk of hair missing from his ear and I inquired asking what happened and if he had a matte in his hair there causing the blunt chunk of hair missing. That was when the stylist mentioned that she didn’t cut his ears, yet I paid for a FULL, long hair cut.
She then proceeded to say “Well, he don’t like his pads shaved. It must have been sensitive for him and he got nippy with me and that could have accidentally happened when he was nipping at me.”
I did let her know that he’s not a fan of the nail grinder but has never had an issue with his pads being cleaned up. Even though I told her about the nail grinder, she continued to preform that service and even told me he did fine with that?
Other concerns is the hair on his legs and behind is choppy and looks like it was cut with dull clippers. I have to keep his sweater on him to distract from the poor cut.
Needless to say this whole experience was less than desirable for both myself and my pet.
I will not be returning and advising anyone I know to do the same. Very disappointing!
PW
Pooja wadhwa
Nov 23, 2025
1.0
Please be sure to arrive early because they will turn you away even if you’re only a few minutes late. I had a 10 AM appointment and arrived slightly late due to traffic. The groomer insisted they offer a 15-minute grace period, but when I arrived it wasn’t even 10:15 AM yet. Instead of checking us in right away, she spent time on her computer chatting with other groomers, and only after that delay told me they would not take my pet.
The whole interaction felt unprofessional and dismissive, as if they simply didn’t want to honor the appointment.
TR
Terry and Kim Rowekamp
Oct 29, 2025
1.0
I was not pleased with the grooming of my two dogs. It seems like the job was rushed (even though it took longer then I was told), and my dogs did not appear to have any thorough brushing or fur trimming done except around their feet. I will not be back.
OS
olivia senn
Oct 21, 2025
5.0
Amanda was wonderful and my dog Amos looked great.
The cost for dog grooming varies by dog depending on their size, coat type and services included. Contact your neighborhood Petco prior to your appointment for an estimated price. A consultation in-person or on the phone is included at the beginning of an appointment to discuss the details of the grooming services to be completed and cost.
How long does dog grooming at Petco Eastgate take?
A dog grooming appointment varies by dog size and the services requested. An estimated completion time is provided at the beginning of the appointment. Many of our a la carte services take 5 minutes depending on stylist availability. For a quicker grooming time, you may request the Express service for an additional $12.
Does Petco Eastgate do nail trimming?
Yes, nail trimming is provided by our cat and dog groomers as an a la carte service or in our grooming packages.
What are the operating hours of Petco Grooming at Eastgate?
Petco Grooming at Eastgate is open Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 9:00 AM to 6:00 PM.
How can I make a grooming appointment at Petco Grooming?
You can book a grooming appointment online via their reservation URL or call them directly at +15027154183.
How much does dog grooming cost at Petco Grooming Eastgate?
The cost of dog grooming varies based on size, coat type, and services selected. Contact Petco Eastgate directly for an estimated price prior to your appointment.
How long do grooming appointments typically take at Petco Grooming?
Grooming duration depends on dog size and requested services; estimated times are provided at the start of the appointment. Express service is available for quicker grooming for an additional $12.
Does Petco Grooming offer nail trimming services?
Yes, nail trimming is available as an a la carte service or included in grooming packages for cats and dogs.
Where is Petco Grooming located in Louisville, KY?
Petco Grooming is located at 12695 Shelbyville Rd, Louisville, KY 40243, USA.
What other pet-related services are nearby Petco Grooming Eastgate?
Nearby is Vetco Vaccination Clinic for pet vaccinations and another Petco offering pet training and pet store services, making it convenient for comprehensive pet care.
Are there beauty and spa services near Petco Grooming Eastgate?
Yes, several beauty salons and spas such as Soul Studio, Toetal Serenity, Serendipity Salon, and Hairapy Salon are located nearby, perfect for customers seeking personal care while their pets are groomed.
What fitness or wellness options are close to Petco Grooming?
Rumble Boxing gym, KORT Physical Therapy, and The BODY BAR health spa are nearby options for customers interested in fitness or wellness activities before or after their pet's grooming appointment.
Are there dining options near Petco Grooming Eastgate where I can eat while waiting?
Burger King is a nearby fast food restaurant where customers can grab a quick meal or snack while their pets are being groomed.