Visit your Louisville Pet Store located at 1963 S Hurstbourne Pkwy for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Many customers praised the staff for being friendly, knowledgeable, and helpful in assisting with pet care and product selection.
Store Cleanliness
The store was frequently noted as clean and well-organized, contributing to a positive shopping experience.
Grooming Services
While some customers had positive experiences with grooming, there were several complaints about poor service and cancellations, indicating inconsistency in grooming quality.
Product Availability
Customers appreciated the variety of pet supplies available, although some noted issues with specific items being out of stock.
Customer Service Issues
Several reviews highlighted poor customer service experiences, particularly related to the clinic and return policies, leading to dissatisfaction.
BA
Bruce Atherton
Jan 2, 2026
5.0
Very nice compact store. When asked, employees were helpful and friendly. Found what I needed and shopped around a bit. Well designed store.
JD
Jasmine Davis
Dec 29, 2025
5.0
I just went to browse. It was clean and nice.
RR
runnwitu Runnwitme
Dec 19, 2025
5.0
Like the sale bargains 😉
SE
Sarah Ewing
Dec 2, 2025
5.0
It was a very short visit. We did go after on specific item and I thought we were going to be disappointed because the shelf was empty where they belonged. Thankfully, they had them, they were just locked up.
CH
Cathy Hancock
Dec 1, 2025
5.0
Compared prices at other local pet supply stores, and found Petco offers more quality products at lower prices. Friendly staff too!
Does the Petco Louisville location have a vet hospital?
Yes, Petco Louisville has a full-service vet hospital.
Does Petco Louisville offer vaccinations?
Yes, Petco Louisville provides vaccinations.
Does Petco Louisville offer curbside pickup?
Yes, curbside pickup is available at Petco Louisville. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Louisville Petco?
Hamster and guinea pig prices vary by location. Call your Louisville Petco at 5027154180 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Louisville sell dogs?
No, Louisville Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What are the opening hours of Petco in Louisville at 1963 S Hurstbourne Pkwy?
Petco Louisville is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 9:00 AM to 7:00 PM.
Does Petco Louisville offer veterinary services at this location?
Yes, Petco Louisville has a full-service vet hospital providing expert veterinary care, including vaccinations.
Can I order pet supplies online and pick them up at the Louisville Petco store?
Yes, curbside pickup is available for eligible products at Petco Louisville, and same day delivery service is also offered.
Does Petco Louisville sell puppies and kittens?
No, Petco Louisville does not sell dogs or cats directly, but you can meet pets available for adoption through the Petco Love program partnered with local animal welfare organizations.
What types of pet supplies can I find at the Petco store in Louisville?
At Petco Louisville, you'll find premium pet foods, grooming supplies, training products, aquarium supplies, and specialty items for reptiles and small animals.
How can I make a veterinary appointment at Petco Louisville?
You can book veterinary appointments online through Petco's reservation system for the Louisville location.
What payment methods are accepted at Petco Louisville?
Petco Louisville accepts credit cards, debit cards, and mobile NFC payments. Cash-only payments are not required.
Are there any dining options near Petco Louisville where I can eat before or after shopping?
Yes, nearby dining options include Blimpie, Thai Smile, Pier 17 Cajun Seafood Restaurant and Bar, Shreeji Indian Vegetarian Street Food, Jeff's Donuts, Sweet Frog Premium Frozen Yogurt, and Moe's Southwest Grill among others.
Is there a pet vaccination clinic close to the Petco Louisville store?
Yes, the Vetco Vaccination Clinic is located nearby and offers retail and vaccination services for pets.
What other stores are nearby that could be convenient to visit along with Petco Louisville?
Nearby you can find stores such as Five Below, Michaels Stores, UPS Access Point locations for parcel services, and Rainbow Apparel for clothing shopping.