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Petco

4.4
(623 reviews)

Business Details

(502) 715-4183

About

Pet StorePet supply storePetco
Petco is your trusted pet store near you in Louisville. Visit your local Petco at 12695 Shelbyville Rd for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats. If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet. This Petco location also offers Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department, making it a one-stop pet shop for products and services. Visit your Louisville Petco today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
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  • DebitAvailable

Location

Petco
12695 Shelbyville Rd, Louisville, KY
40243, United States

Hours

Reviews

4.4
623 reviews
5 stars
419
4 stars
108
3 stars
42
2 stars
9
1 star
45

What are people saying?

AI-generated from recent customer reviews

Product Selection

Customers appreciate the wide variety of fish, pet supplies, and food options available at the store.

Customer Service

While many reviews highlight friendly and knowledgeable staff, there are notable instances of poor customer service, particularly in grooming.

Grooming Services

Grooming experiences are mixed, with some customers reporting excellent service while others faced unprofessional behavior and dissatisfaction.

Pricing Issues

Some customers expressed frustration with pricing discrepancies and perceived overpricing on certain items.

Store Cleanliness

The store is generally noted for being clean and well-organized, contributing to a positive shopping experience.
  • JC
    Joseph Chapman
    Feb 17, 2026
    5.0
    This is hands down my favorite Petco — and honestly, my favorite out of any major retail pet store I’ve been to. The care and selection of their tropical freshwater and saltwater fish are better than any other big-chain pet store in the area. When I say retail pet store, I mean compared to other large chains — obviously small specialty mom-and-pop shops are different — but for a major retailer, this location really stands out. Their driftwood selection is amazing, and they carry a solid variety of substrates and quality food options for our little fishy friends. You can tell they actually care about the aquatic section here. Beyond that, the entire store is well run. They offer great grooming services for pups, adoption services for cats and even reptiles, and they also provide dog training. It’s truly a one-stop shop for pet owners. I can’t recommend this Petco and its wonderful employees enough. You’ll probably see me there regularly — and I hope to see you there too!
  • ML
    Matthew Lyons
    Feb 11, 2026
    4.0
    My local Petco has been a consistently positive experience. The fish selection is one of the better ones in the area—healthy, well‑kept tanks and a nice variety to choose from. The staff is always friendly and genuinely helpful, whether I’m asking about fish care or just browsing. Overall, a reliable place for aquarium supplies and pet needs.
  • PB
    Peter Brushaber
    Jan 16, 2026
    5.0
    Nice saltwater fish collection. Well cared for
  • EM
    Emily Miller
    Jan 14, 2026
    5.0
    Great selection. People were nice and helpful.
  • CT
    Chris tomsky
    Dec 18, 2025
    5.0
    Great selection of fish and the dept manager is very knowledgeable about all types of fish.

Frequently Asked Questions About Petco

Does the Petco Eastgate location have a vet hospital?

No, Petco Eastgate does not have a full-service vet hospital.

Does Petco Eastgate offer vaccinations?

Yes, Petco Eastgate provides vaccinations.

Brand Certified Facts from Petco

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Certified March 01, 2026Yext Knowledge Graph
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