Dixie Animal Hospital

4.5
1332 reviews

About

VeterinarianAnimal HospitalPet GroomerKennel
Treating every pet as if it was our own! Animal hospital surgery boarding grooming

Location

Dixie Animal Hospital
9428 Dixie State Rte, Louisville, KY
40272, United States

Hours

Reviews

4.5
1,332 reviews
5 stars
989
4 stars
192
3 stars
54
2 stars
22
1 star
75

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Many customers praised the staff for being friendly, attentive, and knowledgeable, creating a welcoming environment for pets and their owners.

Quality of Care

Overall, customers expressed satisfaction with the quality of care provided to their pets, highlighting the compassion and professionalism of the veterinarians.

Pricing Concerns

Several reviews mentioned concerns about high prices and unexpected fees, leading to frustration among some customers.

Emergency Response

There were mixed reviews regarding the handling of emergency situations, with some customers feeling their urgent needs were not adequately addressed.

Long-Term Loyalty

Many long-time clients expressed their loyalty to the clinic, citing decades of trust and positive experiences with their pets' care.
  • AT
    Austin Thomas
    1 day ago
    5.0
    They are super nice and have so much knowledge when it comes to you're pet.
  • CM
    Casey Moore
    3 days ago
    5.0
    They got me in the morning after I called and successfully performed surgery on my cat within a few hours of bringing her in for a consultation. I'd recommend calling if you're in a similar situation, so they know you need a surgery consult and not just a standard sick pet appointment. I could tell the people working there cared about her and they gave her lots of love and cuddles in my absence. The procedure was in line with the cheaper end of estimates I saw on the internet, they gave me clear post-surgery instructions and made everything as easy as possible for me. The medications were also on the cheaper end.
  • TG
    Trisha Griffin
    Nov 11, 2025
    5.0
    Very friendly, quick and professional. I love bringing my baby here.
  • RG
    Rosemarie Morera Gomez
    Oct 31, 2025
    5.0
    Great team, very attentive and they take really good car of your puppy
  • DF
    Diane Flatt
    Oct 14, 2025
    1.0
    I have been going to Dixie Animal hospital for probably 40+ years, I called on Friday 10/10/25 asking if I could get one of my 4 dogs in to be seen. This dog is 14 years old with several health issues, I explained that she is stumbling when she is walking and she is breathing strangely and I was told I needed to go see an emergency vet, I said I would really like to come to my vet because I feel like it could just be her time, again I was told to go see an emergency vet. I was not taking her to an emergency vet when she could not even get up and walk. My husband went to Dixie Saturday morning and explained the situation again and they said we could come in after lunch. We did get her in the office and we had her put down. We took her body with us, when we got home we went to get the box out of the car picked it up, the box collapsed and she fell out of the box onto the floor, she was not in a bio bag or nothing she was just laying in the box. I feel like that was horrible she did not deserve that. This entire situation was not handled right. The doctor that put her down had been at Dixie for over two years and I have never seen him. Why do the owners not see the vet's anymore, or go into a room with their pet? I feel like that is part of the problem with them not wanting to see her on Friday. Don't know if all the vets are like this or not but I was so disappointed in Dixie Animal Hospital over this past weekend. We never had an issue like this when Dr. Bobb was there. He knew us and treated us and all our animals with respect and he Cared about us as people and out pets. I don't get that today.

Frequently Asked Questions About Dixie Animal Hospital

What services does Dixie Animal Hospital provide?

Dixie Animal Hospital offers surgery, boarding, and grooming services treating every pet as if it were their own.

What are the operating hours of Dixie Animal Hospital?

The hospital is open Monday to Friday from 9 AM to 6 PM, Saturday from 9 AM to 4 PM, and closed on Sundays.