Many customers praised the staff for being friendly, attentive, and knowledgeable, creating a welcoming environment for pets and their owners.
Quality of Care
Overall, customers expressed satisfaction with the quality of care provided to their pets, highlighting the compassion and professionalism of the veterinarians.
Pricing Concerns
Several reviews mentioned concerns about high prices and unexpected fees, leading to frustration among some customers.
Emergency Response
There were mixed reviews regarding the handling of emergency situations, with some customers feeling their urgent needs were not adequately addressed.
Long-Term Loyalty
Many long-time clients expressed their loyalty to the clinic, citing decades of trust and positive experiences with their pets' care.
AT
Austin Thomas
1 day ago
5.0
They are super nice and have so much knowledge when it comes to you're pet.
CM
Casey Moore
3 days ago
5.0
They got me in the morning after I called and successfully performed surgery on my cat within a few hours of bringing her in for a consultation. I'd recommend calling if you're in a similar situation, so they know you need a surgery consult and not just a standard sick pet appointment. I could tell the people working there cared about her and they gave her lots of love and cuddles in my absence.
The procedure was in line with the cheaper end of estimates I saw on the internet, they gave me clear post-surgery instructions and made everything as easy as possible for me. The medications were also on the cheaper end.
TG
Trisha Griffin
Nov 11, 2025
5.0
Very friendly, quick and professional. I love bringing my baby here.
RG
Rosemarie Morera Gomez
Oct 31, 2025
5.0
Great team, very attentive and they take really good car of your puppy
DF
Diane Flatt
Oct 14, 2025
1.0
I have been going to Dixie Animal hospital for probably 40+ years, I called on Friday 10/10/25 asking if I could get one of my 4 dogs in to be seen. This dog is 14 years old with several health issues, I explained that she is stumbling when she is walking and she is breathing strangely and I was told I needed to go see an emergency vet, I said I would really like to come to my vet because I feel like it could just be her time, again I was told to go see an emergency vet. I was not taking her to an emergency vet when she could not even get up and walk. My husband went to Dixie Saturday morning and explained the situation again and they said we could come in after lunch. We did get her in the office and we had her put down. We took her body with us, when we got home we went to get the box out of the car picked it up, the box collapsed and she fell out of the box onto the floor, she was not in a bio bag or nothing she was just laying in the box. I feel like that was horrible she did not deserve that. This entire situation was not handled right. The doctor that put her down had been at Dixie for over two years and I have never seen him. Why do the owners not see the vet's anymore, or go into a room with their pet? I feel like that is part of the problem with them not wanting to see her on Friday. Don't know if all the vets are like this or not but I was so disappointed in Dixie Animal Hospital over this past weekend. We never had an issue like this when Dr. Bobb was there. He knew us and treated us and all our animals with respect and he Cared about us as people and out pets. I don't get that today.
Frequently Asked Questions About Dixie Animal Hospital
What services does Dixie Animal Hospital provide?
Dixie Animal Hospital offers surgery, boarding, and grooming services treating every pet as if it were their own.
What are the operating hours of Dixie Animal Hospital?
The hospital is open Monday to Friday from 9 AM to 6 PM, Saturday from 9 AM to 4 PM, and closed on Sundays.
How can I make an appointment at Dixie Animal Hospital?
You can request an appointment online through their reservation URL or contact them by phone at +1 502-937-2987.
What payment options are accepted at Dixie Animal Hospital?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
How can I contact Dixie Animal Hospital via email or social media?
You can email them at dixieanimal@yahoo.com or follow them on Facebook at facebook.com/DixieAnimalHospital and Instagram @dixieanimal.
Where is Dixie Animal Hospital located?
It is located at 9428 Dixie State Rte, Louisville, KY 40272, USA.
Are there any car wash services near Dixie Animal Hospital?
Yes, Blue Iguana Car Wash and Zips Car Wash (which also offers auto detailing) are nearby and convenient for quick vehicle cleaning before or after your visit.
What other pet or veterinary services can customers find near Dixie Animal Hospital?
Nearby veterinary and pet services primarily include Dixie Animal Hospital itself, making it a centralized location for animal care.
Where can I find dining options around Dixie Animal Hospital?
El Comal, a Mexican taco and fast food restaurant, is located nearby and is a great place to grab a meal before or after your visit.
Are there any medical or health services close to Dixie Animal Hospital?
Yes, there are several including Baptist Health Medical Group Primary Care, UofL Physicians – Primary Care, UofL Physicians Cardiology Associates, Fresenius Kidney Care Southwest Louisville, and others nearby for comprehensive health services.