Business Details
About
Veterinarian
At Richmond Road Veterinary Clinic, you’ll benefit from the wisdom, energy, experience, and heart of licensed veterinarians and a staff of well-trained technicians, assistants, and receptionists. Our veterinarians are well-qualified to care for your pets, providing annual wellness examinations, nutritional counseling, care for illness or injury, treatment for chronic health issues, emergency care, and surgical procedures.
Our sister clinic is Tates Creek Animal Hospital, and together, we formed the Kentucky Veterinary Practice Group, a group of veterinarians committed to providing compassionate pet care to Central Kentuckians.
We offer Saturday hours for the convenience of our clients and patients.
Location
Hours
Reviews
4.8
421 reviews
5 stars
388
4 stars
7
3 stars5
2 stars5
1 star
16
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Customers consistently praised the staff for their kindness, compassion, and understanding during difficult times, especially during end-of-life decisions for their pets.
Knowledgeable Staff
Many reviews highlighted the expertise and thoroughness of the veterinarians and technicians, who provided clear explanations and answered questions effectively.
Clean and Welcoming Environment
The clinic is frequently described as clean, organized, and inviting, contributing to a positive experience for both pets and their owners.
Communication Issues
Some customers reported problems with communication regarding treatment plans and costs, leading to feelings of being rushed or not fully informed.
Mixed Pricing Feedback
While many found the prices reasonable for the quality of care, others felt the clinic was expensive and expressed concerns about being charged for unnecessary services.
- CACappie AshcraftNov 5, 20255.0I appreciate all the staff and Dr. Holaday for being very thorough on our recent visit with my Abigail that I adopted one year ago. Abigail is off to a great start of having a beautiful life with me.
- DPDroon PeonyNov 5, 20252.0These guys are really good at making people feel okay about having to euthanize their animals (which is important as that IS often the best possible choice to reduce needless suffering), but they also seem to think that's their only job other than well-pet check-ups, spaying/neutering, and blowing off your concerns. They haven't exhibited any competence for anything beyond the basics. They biopsied by animal's tumor incorrectly such that the cancer seeded other areas of his body AND the sample wasn't even adequate to confirm a diagnosis. They say there's nothing they can do but palliative care. But their idea of palliative is just a steroid shot once every 4 weeks. They say you they can't try other things because it could cause long-term health issues.... The animal is dying, dude. She's not going to have long-term health issues. Meanwhile, they tell my friend that her dog is totally fine and healthy... and he's dying the next week from a chronic health issue these guys missed. I don't know what the standard of care is like in veterinary medicine, but I hope this isn't it. If so, what are people doing during all those years of vet school? I get that many people can't afford or don't want to pay spend a lot of money on pet healthcare... but veterinary providers should at least be aware of and explaining options. This place was HIGHLY recommended to me and I am absolutely not impressed.
- SGStephanie GrillettNov 1, 20255.0I had to bring my cat, Tubby, into the clinic as he was extremely not himself. Dr. Hancock was absolutely amazing as well as the rest of the staff. Dr. Hancock was able to draw his blood very quickly and it seemed almost painlessly for my fur baby. The technician, Kathryn, handled him in a way that made him feel comfortable and allowed her to provide him fluids and injections. He was dehydrated, running a fever, and diagnosed with a bacterial infection. Dr. Hancock reviewed the blood work with me and was very reassuring when it came to the test results. I definitely recommend this clinic for all of your fur baby needs. The cost was reasonable and did not make me feel as if I were breaking the bank. Absolutely worth it!!!
- RGRebekah GordonOct 20, 20255.0Knowledgeable, accommodating vets. My cat is skittish and they allowed me to wait in my car when there was an ill-trained dog in the lobby, allowed me to accompany him during his entire exam and nail trim, and asked before doing anything potentially distressing. I will absolutely be coming back.
- KTKaren Denise R TaylorOct 19, 20255.0My friend who was ill asked me to take her 8 lbs fur Baby. To this Vet office. Twice once for ears with staff no Doc needed. then Doc Apt Next day. I must say how impressed I was with the staff 1st day little Cody went right with the nurse. Next Day. Was just as nice . Got there was late . And apologized. They were fine I sat down then called back for doctor's apt. Sat in a small clean room. 2 Ladies came in got Cody and checked him. They were very thorough. Extremely nice explained everything to me so I can share with my friend. This was a very very nice veterinarians office I was impressed with the veterinarian and her assistant. This is an awesome office very clean. To I even suggested that I might even bring my pets there as I have taken my pets for over 25 years to a different veterinarian whom I love, yet now is on the other side of town. So l have options , that's how much I liked this Vet Clinic. So if you're thinking of a new vet and you're close to Richmond road this is a great one for you. Hope this helps your decision if you were looking for one.
Frequently Asked Questions About Richmond Road Veterinary Clinic
What types of veterinary services does Richmond Road Veterinary Clinic offer?
Richmond Road Veterinary Clinic provides annual wellness exams, nutritional counseling, illness and injury care, chronic health issues treatment, emergency care, and surgical procedures.
What are the typical operating hours for Richmond Road Veterinary Clinic?
The clinic is open Monday through Friday from 7:00 AM to 5:30 PM, and on Saturdays from 8:00 AM to 5:30 PM. It is closed on Sundays.
Does Richmond Road Veterinary Clinic offer services on weekends?
Yes, the clinic offers Saturday hours from 8:00 AM to 5:30 PM for client convenience but is closed on Sundays.
How can I contact Richmond Road Veterinary Clinic for appointments or inquiries?
You can contact the clinic by phone at +1 859-263-5037 or email at office@richmondroadvetclinic.com.
Is Richmond Road Veterinary Clinic part of a larger veterinary group?
Yes, it is part of the Kentucky Veterinary Practice Group along with its sister clinic, Tates Creek Animal Hospital, which provides compassionate pet care in Central Kentucky.
Where is Richmond Road Veterinary Clinic located?
The clinic is located at 3270 Richmond Rd, Lexington, KY 40509, USA.
Does Richmond Road Veterinary Clinic have a social media presence?
Yes, they are on Facebook at facebook.com/107480179275683, Instagram as richmondroadvet, Twitter as @RichmondRoadVet, and a YouTube channel at https://www.youtube.com/@KyVeterinaryPracticeGroup.
What nearby food options can I visit before or after my appointment at Richmond Road Veterinary Clinic?
Nearby restaurants include City Barbeque for barbecue, Jet's Pizza for pizza, Firehouse Subs for sandwiches, Pepe's Mi Mexico and Pepe's Restaurant for Mexican cuisine, and hananoki for Japanese food.
Are there any nearby healthcare facilities close to Richmond Road Veterinary Clinic?
Yes, there are several, including St. Joe East, University of Kentucky Chandler Medical Center, Ear, Nose and Throat Specialists, and Advanced Pain Medicine nearby for human medical needs.
Can I find other veterinary services near Richmond Road Veterinary Clinic?
Yes, Clark Gary D DVM is another nearby veterinarian offering pet services in the area.