Business Details
About
Animal HospitalVeterinarianVeterinary PharmacyEmergency Veterinarian ServicePet Vet Care Centers
Bluegrass Veterinary Specialists and Animal Emergency is a proud extension of primary veterinary care in Lexington. Our 24/7 emergency vets serve with compassion and are backed by extensive experience in critical care situations
Details
- RestroomAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Bluegrass Veterinary Specialists + Animal Emergency
1591 Winchester Road, Lexington, KY
40505, United States
Hours
Reviews
4.2
716 reviews
5 stars
550
4 stars
27
3 stars10
2 stars
17
1 star
112
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff for their kindness and compassion during difficult times, especially when dealing with end-of-life decisions for their pets.
Professionalism
The clinic received positive feedback for its knowledgeable and professional staff, who provided clear explanations and kept pet owners informed throughout the treatment process.
High Costs
Several reviews mentioned the high costs of services, with some customers feeling pressured to agree to expensive treatments.
Mixed Experiences
While many customers had positive experiences, there were also reports of poor communication and dismissive attitudes from some staff members, leading to frustration.
Emergency Response
The clinic was noted for its quick response in emergency situations, with many customers expressing gratitude for the timely care their pets received.
- RRRJ4 days ago5.0We had an excellent experience here after Ellie ate some chocolate at night. Very thorough care and thoughtful staff and techs and doctors. Would recommend to anyone.
- VBValencia BybeeDec 30, 20255.0They took amazing care of my pup when I was worried he was bloating. Everyone was kind and fun to speak with! It turned out he was just full of food and poop. It was a lot of fun to laugh about the silliness of my greedy pup! They did what they could to make him comfortable and I brought him home. He’s now currently asleep in my office and has pooped multiple times. We are a happy pair right now! Thank you for all your hard work and for treating every patient and pet parent with kindness❤️
- ALAmanda LearDec 17, 20255.0Last night I rushed my dog princessbthere from fleming co being the only place open at the time. By the time I got there she was having seizures. They got her from me and taken her straight back. Got her seizure to stop but found what was causing her health issue right away that her actual vet did not catch. I ended up having to put my girl down last night. They was so caring. They cleaned her up and brought her in to a private room with me so I could say my final goodbye to her and told me it didn't matter if I wanted to be there all night take as much time as I needed with her. Even though there was no saving her I still want to thank them from the bottom of my heart for the care and gentleness they showed my fur baby in her last little bit of time she had left. Also thank you for what you did for me as well! I definitely recommend them.
- THTammy HornDec 14, 20255.0My cat Mango needed a complicated surgery for male cats called a PU surgery, and the circumstances were not ideal. I had already had to take him to an ER for blocked urethra. BVS could not have been more responsive. While Mango was being stabilized at Medvet, BVS said bring him on over. The receptionist told me to park on the curb. The vet and the tech explained everything about the surgery, and the next day, the vet himself called to tell me that the surgery went well. When I called back with follow up questions, another vet patiently went through them with me. I really appreciate this entire team. My cat is recuperating at home now, and I am grateful for their professional skills and kindness.
- RDRachel DenmanDec 9, 20255.0I could not recommend BVS more. Even when they are extremely busy with critical OR cases, they always make sure you feel heard and cared for. We've had 3 visits with two different cats and all three times, we received the most compassionate care. My very first time at BVS didn't have a happy ending, as my kitty, Khaleesi, was extremely sick and we had to make the ultimate heartbreaking decision to have her humanely euthanized - BVS was there for and with us every step of the way and helped us through the toughest moments and decision we'd ever had to make. Picking out an urn for your beloved kitty is beyond heart wrenching, but the tech that day helped me in every way they could with the kindest heart. I will never forget them or how much their kindness and support still means to me to this day. In our more recent visits with our kitty Scooter (one last year and one this past weekend), they've taken the best care of our boy and are always so kind no matter how many questions I ask or how frazzled I am when I show up. The tech that helped us this past weekend went above and beyond to ensure we were taken care of, despite the fact they had a case going into surgery and were overloaded with other emergency cases. I will also never forget the kindness and compassion he showed us when we needed it the most. I would absolutely recommend BVS to anyone and everyone in need of emergency care for their fur babies. No matter what the staff might be going through in their extremely high stress job, they never let you see it and always make you feel seen, heard, and cared for. We are so grateful to everyone at BVS! 💙
Frequently Asked Questions About Bluegrass Veterinary Specialists + Animal Emergency
What services does Bluegrass Veterinary Specialists + Animal Emergency offer?
They provide 24/7 emergency veterinary care with extensive experience in critical care and are an extension of primary veterinary care in Lexington.
When is Bluegrass Veterinary Specialists + Animal Emergency open?
The clinic is open 24 hours every day of the week, providing continuous emergency veterinary services.
Where is Bluegrass Veterinary Specialists + Animal Emergency located?
They are located at 1591 Winchester Road, #106, Lexington, KY 40505, USA.
How can I contact Bluegrass Veterinary Specialists + Animal Emergency?
You can reach them by phone at +1 859-268-7604 or visit their website at https://bgvets.com.
Does Bluegrass Veterinary Specialists + Animal Emergency have wheelchair accessible facilities?
Yes, they have wheelchair accessible entrance, parking, and restrooms to accommodate all clients.
Since when has Bluegrass Veterinary Specialists + Animal Emergency been serving the Lexington community?
They have been serving since 2012, providing emergency veterinary care for over a decade.
Are appointments required at Bluegrass Veterinary Specialists + Animal Emergency?
You can contact them through their website at https://bgvets.com/site/contact-animal-hospital-lexington-vet to make an appointment or inquire about services.
What nearby real estate agencies are close to Bluegrass Veterinary Specialists + Animal Emergency?
Nearby real estate agencies include Richardson Real Estate Group, Guide Realty, Chaney Hughes Real Estate, Ivy Barksdale Real Estate, Chancellor Scott- Real Estate, Robert Sells Real Estate, Tai Gaddie - Realtor, Traci Long Realtor, and Isaiah Yeast Realty. Customers visiting for pet care might explore housing options nearby or utilize these agencies if relocating to Lexington.
What public and government offices are near Bluegrass Veterinary Specialists + Animal Emergency?
The Kentucky State Police and Fayette County Circuit Court's Division of Driver's License are nearby, which could be helpful for customers needing government services before or after their pet visits.
Are there dining options near Bluegrass Veterinary Specialists + Animal Emergency?
Yes, nearby dining options include Waffle House for breakfast and brunch, Dickies BBQ for quick barbecue meals, and The Liquor Hub for drinks. Visitors might enjoy these spots before or after their veterinary visit.