Business Details
About
Pet StorePet supply store
Visit your Frankfort Pet Store located at 340 Leonardwood Road for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,252 reviews
5 stars
625
4 stars
312
3 stars
174
2 stars
58
1 star
83
What are people saying?
AI-generated from recent customer reviews
Grooming Services
Mixed reviews on grooming services; some customers praised the groomers while others reported poor experiences and unprofessional behavior.
Customer Service
Customer service experiences vary widely; some staff are described as friendly and helpful, while others are reported as rude and unprofessional.
Store Conditions
Concerns about cleanliness and animal care in the store, with reports of dead fish and unkempt tanks.
Product Availability
Customers noted issues with product availability, particularly with fish and supplies, leading to dissatisfaction.
Pricing Concerns
Many customers feel that prices are high compared to competitors, with some expressing frustration over additional charges for bags.
- BEBrittany EmeryNov 15, 20251.0Associates gatekeep fish and were condescending, they refused to sell us 4 tetras, saying they had to have 6 for a school. We went elsewhere and found exactly what we needed.
- BSBo SmithOct 26, 20251.0Grooming Dept is horrible. Ask for my dog to be groomed with a light trim. They scalped him. Now it's winter and he looks like a short haired chihuahua. Not happy. They have not idea about grooming. Just give a dog a GI Joe haircut. I am done .... you will never find me in Petco again.
- VFValerie FuquaOct 9, 20255.0Petco's associates were very friendly and respectful. My service dog and I came to the Frankfort store two days in a row and not one associate tried to pet him. We were helped the minute we got to the counter both times. We will be back time and time again.
- THTodd HashAug 31, 20251.0Extremely cluttered, no one waiting on customers, walked out.
- ARAmy ReedAug 26, 20255.0I LOVE Petco. I wish the closest store wasn't so far from my home. I have to use Instacart and pay ridiculous long-distance delivery/service fees to have Freshpet food delivered for my dog (no fault of Petco's), I just wish there was a closer location to Danville than Frankfort because I don't have transportation currently.
Frequently Asked Questions About Petco
Does the Petco Frankfort location have a vet hospital?
Yes, Petco Frankfort has a full-service vet hospital.
Does Petco Frankfort offer vaccinations?
Yes, Petco Frankfort provides vaccinations.
Does Petco Frankfort offer curbside pickup?
Yes, curbside pickup is available at Petco Frankfort. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Frankfort Petco?
Hamster and guinea pig prices vary by location. Call your Frankfort Petco at 5022273336 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Frankfort sell dogs?
No, Frankfort Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is the Petco store located in Frankfort?
The Petco store is located at 340 Leonardwood Rd, Frankfort, KY 40601-6526.
What are the Petco Frankfort store hours?
Petco Frankfort is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Does Petco Frankfort have a veterinary hospital and what services do they offer?
Yes, Petco Frankfort has a full-service vet hospital offering vaccinations and other pet care services.
Can I get curbside pickup or same-day delivery at Petco Frankfort?
Yes, Petco Frankfort offers both curbside pickup and same-day delivery services for eligible products.
Does Petco Frankfort sell dogs or cats?
No, Petco Frankfort does not sell dogs or cats, but you can meet adoptable pets through the Petco Love program partnered with local animal welfare organizations.
How can I check prices and availability of hamsters and guinea pigs at the Frankfort Petco?
You can call Petco Frankfort at 502-227-3336 or visit their companion animal website for pricing and availability of small companion animals.
What nearby places can I visit along with Petco Frankfort for pet services?
Nearby, you can visit Vetco Vaccination Clinic and Petco, both offering pet grooming, training, and retail services to complement your visit.
Are there any convenient dining options near Petco Frankfort?
Yes, Subway and Chili's Grill & Bar are nearby, so you can enjoy a meal before or after your pet shopping trip.
How can I get to Petco Frankfort using public transportation?
You can use the Greyhound bus service at the Walmart stop nearby to access Petco Frankfort conveniently.
What other services and stores are near Petco Frankfort that might be useful for customers?
Nearby stores include Lowe's Home Improvement for home projects, Minute Key for locksmith services, and Shoe Carnival for fashion, making it a convenient shopping area.