Business Details
About
Pet StorePet supply storePetco
Visit your Frankfort Pet Store located at 340 Leonardwood Road for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,260 reviews
5 stars
630
4 stars
314
3 stars
174
2 stars
59
1 star
83
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly and helpful, although there were also reports of rude behavior from some employees.
Grooming Services
The grooming department received positive feedback for their quality of service, with several customers expressing satisfaction with the grooming of their pets.
Animal Care Concerns
Multiple reviews highlighted issues with the care of animals in the store, including reports of dead or sick fish and poor conditions for other pets.
Pricing Issues
Customers frequently mentioned that prices were high compared to competitors, and some expressed frustration over additional charges for plastic bags.
Customer Service
There were numerous complaints about poor customer service, including long wait times for assistance and unhelpful staff.
- SDSusan DossJan 1, 20264.0Great place friendly staff a little pricey but good quality
- CHCindy HenryDec 31, 20255.0I love grooming my fur baby has received. They are treating my Tucker really well. The only thing is that the price is really getting higher .They have always done a wonderful job with him.
- RBRenee BellNov 26, 20255.0It was a nice experience. Went in to buy some fish for my granddaughter . They had a great selection and the man who helped us seemed very knowledgeable
- DADaniel AzraelNov 23, 20255.0Always easy to find what I need. Staff members are helpful.
- BEBrittany EmeryNov 15, 20251.0Associates gatekeep fish and were condescending, they refused to sell us 4 tetras, saying they had to have 6 for a school. We went elsewhere and found exactly what we needed.
Frequently Asked Questions About Petco
Does the Petco Frankfort location have a vet hospital?
Yes, Petco Frankfort has a full-service vet hospital.
Does Petco Frankfort offer vaccinations?
Yes, Petco Frankfort provides vaccinations.
Does Petco Frankfort offer curbside pickup?
Yes, curbside pickup is available at Petco Frankfort. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Frankfort Petco?
Hamster and guinea pig prices vary by location. Call your Frankfort Petco at 5022273336 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Frankfort sell dogs?
No, Frankfort Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is the Petco store located in Frankfort?
The Petco store is located at 340 Leonardwood Rd, Frankfort, KY 40601-6526.
What are the Petco Frankfort store hours?
Petco Frankfort is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Does Petco Frankfort have a veterinary hospital and what services do they offer?
Yes, Petco Frankfort has a full-service vet hospital offering vaccinations and other pet care services.
Can I get curbside pickup or same-day delivery at Petco Frankfort?
Yes, Petco Frankfort offers both curbside pickup and same-day delivery services for eligible products.
Does Petco Frankfort sell dogs or cats?
No, Petco Frankfort does not sell dogs or cats, but you can meet adoptable pets through the Petco Love program partnered with local animal welfare organizations.
How can I check prices and availability of hamsters and guinea pigs at the Frankfort Petco?
You can call Petco Frankfort at 502-227-3336 or visit their companion animal website for pricing and availability of small companion animals.
What nearby places can I visit along with Petco Frankfort for pet services?
Nearby, you can visit Vetco Vaccination Clinic and Petco, both offering pet grooming, training, and retail services to complement your visit.
Are there any convenient dining options near Petco Frankfort?
Yes, Subway and Chili's Grill & Bar are nearby, so you can enjoy a meal before or after your pet shopping trip.
How can I get to Petco Frankfort using public transportation?
You can use the Greyhound bus service at the Walmart stop nearby to access Petco Frankfort conveniently.
What other services and stores are near Petco Frankfort that might be useful for customers?
Nearby stores include Lowe's Home Improvement for home projects, Minute Key for locksmith services, and Shoe Carnival for fashion, making it a convenient shopping area.