Petco Grooming

4.4
215 reviews

Hours

Reviews

4.4
206 reviews
5 stars
142
4 stars
32
3 stars
12
2 stars
9
1 star
11

What are people saying?

AI-generated from recent customer reviews

Grooming Quality

Customers generally praised the grooming services, noting that their pets looked and smelled great after visits.

Customer Service

Many reviews highlighted the friendly and knowledgeable staff, although some mentioned issues with management and service delays.

Appointment Issues

Several customers reported problems with appointment scheduling and last-minute cancellations, leading to frustration.

Pricing Concerns

Some customers found the prices to be high, particularly for grooming services and pet supplies.

Store Cleanliness

The store was frequently described as clean and well-organized, contributing to a positive shopping experience.
  • AA
    Adreamgrl41
    Jan 4, 2026
    5.0
    They did a great job with our Shiba Inu and very good communication in his time before and after.
  • SD
    Shannon Davis
    Nov 29, 2025
    5.0
    Gabbie is the absolute best! She loves on my puppers like they are her own! My fur babies love to visit her. We will be back!
  • JA
    Joel Applong
    Oct 18, 2025
    4.0
    grooming was excellent. Web is miserable. Have had dog cut 20 times and have yet figured out how to get the reported free cut after 8th cutting.
  • BS
    Brandon Spinner
    Sep 30, 2025
    1.0
    Not sure where to begin. I had originally booked an appointment for a certain day, only for it to be canceled because the groomer that was scheduled to cut my dog was not going to be in that day. However, that came literally minutes after I got the “Confirmation Text” which said “We request 48hrs notice for cancellations” yet they canceled less than 24 hours out. It was then rescheduled to the following week for an 8am haircut. I arrived with Bailey at 7:58am and there were no employees at the groomer. In fact, the employee didn’t show up until 8:05am. Additionally, the did an add on expense of a tooth brushing despite me not adding or asking for it… then they charged me the $12 for that procedure. And just like your favorite infomercial: but wait There’s MORE! Upon pick up, I had to stand and wait for 10 minutes for someone to even come to the desk to check me out and pick up my dog, despite store employees seeing me stand there while they had a conversation across the checkout counter. And just when I thought that was enough, they forgot to put the collar on her for pick up and texted me that they forgot her collar in the back after we were already home. This experience cost a nice $112
  • CB
    Christy Baker
    Sep 23, 2025
    5.0
    My dog smelled good, looked good, and his fur was so soft.

Frequently Asked Questions About Petco Grooming

How much is dog grooming at Petco Crescent Springs?

The cost for dog grooming varies by dog depending on their size, coat type and services included. Contact your neighborhood Petco prior to your appointment for an estimated price. A consultation in-person or on the phone is included at the beginning of an appointment to discuss the details of the grooming services to be completed and cost.

How long does dog grooming at Petco Crescent Springs take?

A dog grooming appointment varies by dog size and the services requested. An estimated completion time is provided at the beginning of the appointment. Many of our a la carte services take 5 minutes depending on stylist availability. For a quicker grooming time, you may request the Express service for an additional $12.