Customers generally praised the grooming services, noting that their pets looked and smelled great after appointments.
Customer Service
Many reviews highlighted the friendly and knowledgeable staff, with specific mentions of individual groomers who provided excellent care.
Appointment Issues
Several customers reported problems with appointment scheduling and communication, including last-minute cancellations and delays.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, describing services as expensive and noting issues with product availability.
Store Cleanliness
The store was frequently described as clean and well-organized, contributing to a positive shopping experience.
JA
Joel Applong
Oct 18, 2025
4.0
grooming was excellent.
Web is miserable. Have had dog cut 20 times and have yet figured out how to get the reported free cut after 8th cutting.
BS
Brandon Spinner
Sep 30, 2025
1.0
Not sure where to begin. I had originally booked an appointment for a certain day, only for it to be canceled because the groomer that was scheduled to cut my dog was not going to be in that day. However, that came literally minutes after I got the “Confirmation Text” which said “We request 48hrs notice for cancellations” yet they canceled less than 24 hours out. It was then rescheduled to the following week for an 8am haircut. I arrived with Bailey at 7:58am and there were no employees at the groomer. In fact, the employee didn’t show up until 8:05am. Additionally, the did an add on expense of a tooth brushing despite me not adding or asking for it… then they charged me the $12 for that procedure. And just like your favorite infomercial: but wait There’s MORE! Upon pick up, I had to stand and wait for 10 minutes for someone to even come to the desk to check me out and pick up my dog, despite store employees seeing me stand there while they had a conversation across the checkout counter. And just when I thought that was enough, they forgot to put the collar on her for pick up and texted me that they forgot her collar in the back after we were already home. This experience cost a nice $112
CB
Christy Baker
Sep 23, 2025
5.0
My dog smelled good, looked good, and his fur was so soft.
BC
Bruna Collodetti
Sep 8, 2025
1.0
We specifically showed a picture of the haircut we wanted for our doodles and selected the longest hair length. They are bald.
VW
Valerie Wilkerson
Jul 27, 2025
5.0
Samantha took time with me over the phone and in person when I had questions concerning my dog’s shedding and what would help. She did an awesome job with Molly who has only been a couple of times.
How much is dog grooming at Petco Crescent Springs?
The cost for dog grooming varies by dog depending on their size, coat type and services included. Contact your neighborhood Petco prior to your appointment for an estimated price. A consultation in-person or on the phone is included at the beginning of an appointment to discuss the details of the grooming services to be completed and cost.
How long does dog grooming at Petco Crescent Springs take?
A dog grooming appointment varies by dog size and the services requested. An estimated completion time is provided at the beginning of the appointment. Many of our a la carte services take 5 minutes depending on stylist availability. For a quicker grooming time, you may request the Express service for an additional $12.
Does Petco Crescent Springs do nail trimming?
Yes, nail trimming is provided by our cat and dog groomers as an a la carte service or in our grooming packages.
What are the operating hours of Petco Grooming in Crescent Springs?
Petco Grooming in Crescent Springs is open Monday to Saturday from 8:00 AM to 6:00 PM, and on Sunday from 9:00 AM to 6:00 PM.
How can I book a grooming appointment at Petco Grooming in Crescent Springs?
You can book a grooming appointment online through their reservation URL or by calling their main phone number at +1 859-486-2094.
What is the estimated cost for dog grooming services at Petco Grooming?
The cost for dog grooming varies depending on the dog's size, coat type, and the services included. Contact Petco Crescent Springs for an estimated price before your appointment.
How long does a typical dog grooming appointment take at Petco Grooming?
The grooming appointment duration varies with the size of the dog and the requested services. Many a la carte services take about 5 minutes, and there is an Express service available for faster grooming.
Does Petco Grooming in Crescent Springs offer nail trimming services?
Yes, nail trimming is available as an a la carte service or included in grooming packages for both cats and dogs.
Where is Petco Grooming located in Crescent Springs?
Petco Grooming is located at 575 Clock Tower Way, Crescent Springs, KY 41017, USA.
Are there veterinary services near Petco Grooming in Crescent Springs?
Yes, Vetco Vaccination Clinic is nearby, providing veterinary services that you can visit before or after your grooming appointment.
What nearby dining options are available around Petco Grooming in Crescent Springs?
Near Petco Grooming, you can enjoy dining at La Torta Loca, a Mexican restaurant, Velvet Smoke BBQ for barbecue cuisine, and Bonefish Grill specializing in seafood and American dishes.
Are there any beauty and wellness salons close to Petco Grooming?
Yes, there are several nearby beauty and wellness salons including The Nail Studio, Perfectly Polished, Merle Norman Cosmetic Studio, Kate's Serenity Salon, and The Lash Boutique.
What other services or amenities can I find around Petco Grooming in Crescent Springs?
Nearby, you can find real estate agents such as Star One Realtors and Copperwood Realty Group, the FedEx Office Print & Ship Center for shipping needs, and recreational spots like LilyPad Crescent Springs playground and The BREAK 2 Transform Method gym.