Bowling Green Veterinary Emergency Clinic

Reviews

• JG

  Josh Graminske

  5 days ago
  5.0
  A few weeks ago, we were on a road trip back from Florida to Wisconsin. When we reached our halfway point hotel at around 3:00 am in Bowling Green, our senior dog was unable to walk and collapsed on the ground. We found out this emergency vet was kitty-corner to our hotel and rushed her over there. Unfortunately, after running some tests, it was discovered that she had a tumor that had been growing in her abdomen and it had ruptured and she had to be euthanized. The staff at this clinic was very professional and supportive. They offered different options and were patient with us while we made this very difficult decision. We received our dog’s ashes via UPS a week or two after our visit, along with all of the mementos we were promised at the clinic. We were very impressed with the staff here and would definitely recommend them for an emergency situation such as ours. Thank you to everyone that was working that night!
• SS

  Sarah

  6 days ago
  5.0
  Dr. Byrun, tech Melissa, and the woman at the counter (shame on me I forgot to get her name! She may have also been a tech) were incredible. I can’t speak for every employee working at this clinic, but these three women have my utmost respect. I walked into my apartment after a 24 hour absence to find my cat unable to support himself properly on his hind legs. I got to the clinic around 9:25am. It took about 50 minutes for the tech to see me, which was an acceptable time frame to me for my cat’s uncritical condition and the fact there were three animals ahead of me (I’ve waited longer at human clinics). I was glad for the time so my cat could calm down and get acclimated to the environment (and for me to calm down from my initial panic). I left the clinic around 12:25pm. For the quality of care my kitty received, three hours was time well-spent. He doesn’t agree, but his preferred time is zero seconds at a vet so we have different standards. When she did come in, Melissa told me she would take my cat to get a preliminary exam and bloodwork done. I asked if she could accommodate me staying with my cat for as much of the procedure as was practical (I’ve had terrible experiences with vets in the past when they’ve taken my cat away). She immediately understood and prepared the room so the exam could take place there. I cannot tell you how much of a relief that was. Dr. Byrun immediately introduced herself upon entering the room and made small talk with me. I instantly felt like a human being with an animal that needed help rather than a number on her list. She calmly and thoroughly explained everything that happened through the rest of my visit. I never felt lost about what was happening during the exam or her theories about what was happening with my cat or the next steps to take or how much things would cost. She was unflinchingly honest and stopped at the end of each explanation to ask if I had questions, which I almost never did because of the way she brought things to my level. I never felt like she was rushing things along; every single interaction had room for me to process the information. Dr. Byrun is an exceptional medical professional and human being. Again, if this was the level of care that every patient there was receiving, then I’m glad it took me only three hours to walk out those doors. Melissa was thorough in explaining the medication dosage to me and the woman at the counter was attentive and kind. I cannot thank everyone I met today enough. I was a bit nervous about coming here based on other reviews, but I know that not every employee in a place of work is the same and every single interaction is unique with its own variables. Just know that if Dr. Byrun had her own practice I would be there every time my cat needed medical treatment.
• KD

  Kathy Davis

  Apr 20, 2026
  5.0
  This facility showed the utmost care and compassion for my animal during an emergency, they never once pushed euthanasia and worked with me to provide life saving services for my animal. This is by far the best emergency facility I have ever been too. Will absolutely go here every time.
• AA

  Adrian

  Apr 14, 2026
  2.0
  I didn’t even end up bringing my dog here this was just from a phone call, and honestly, that was enough to know I’ll never step foot in this place. The front desk staff was easily one of the rudest and most dismissive people I’ve ever dealt with. I called with genuine concern about my dog’s condition, hoping for at least a little guidance from an emergency clinic. Instead, I got zero empathy and a whole lot of attitude. I was told “there’s nothing we can tell you without seeing it,” which is a lazy, unhelpful response considering I wasn’t asking for a diagnosis, just basic direction on whether it sounded urgent. It got worse when I asked what would qualify as an emergency. The response? When you’re super concerned. That’s not just unhelpful, it’s straight up condescending. People don’t call emergency vets for fun, they call because they’re worried about their animals. If this is how they treat people before you even walk in the door, I can’t imagine what the experience is like when you’re actually there, especially considering they’ll likely charge hundreds just to be seen. Take your pet somewhere that actually cares enough to treat you with basic respect.
• SL

  Sydney Lang

  Apr 10, 2026
  1.0
  This clinic is a detriment to our community and is in dire need of new management if not new owners. When you go to an emergency clinic, you expect to see top tier professionals. This clinic hires unqualified help who aren't even versed in the basics of triage. The manager comes from human medicine and has no veterinary knowledge outside of the other practice she recently started managing for the owners as well. Lastly, this is not a locally owned or operated clinic. Shameful.

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