Petco

4.2
1085 reviews

About

Pet StorePet supply store
Visit your Wichita Pet Store located at 2441 North Maize Rd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
2441 N Maize Rd, Wichita, KS
67205, United States

Hours

Reviews

4.2
1,079 reviews
5 stars
599
4 stars
266
3 stars
106
2 stars
37
1 star
71

What are people saying?

AI-generated from recent customer reviews

Grooming Issues

Several customers reported negative experiences with grooming services, including poor treatment of pets and unsatisfactory results.

Customer Service

Mixed feedback on customer service; while some employees were praised for their helpfulness, others were criticized for rudeness and lack of knowledge.

Store Condition

Customers noted that the store was often cluttered and disorganized, impacting their shopping experience.

Product Availability

The store generally has a good selection of pet products, but some customers experienced issues with stock levels and product recommendations.

Cleanliness

The store was frequently described as clean and well-maintained, contributing positively to customer experiences.
  • RY
    Rena Young
    1 day ago
    5.0
    Great customer service but the app has problems.
  • JL
    Jovani Lopez
    5 days ago
    5.0
    Good customer service!
  • DV
    Doug Vohs
    Oct 25, 2025
    1.0
    My dog was denied grooming because he didn't have his rabies shot even though I brought in his vet paperwork that shows otherwise. I'm currently looking for another grooming service
  • AB
    Andrew Berry
    Oct 22, 2025
    1.0
    I was in there buying crickets and overheard the customer service person telling two new owners of a ball python that they had just purchased to expect 3 to 5 feet. I said if it’s a female they generally get on the bigger side and can even get up to 6 feet as an absolute maximum. the employee looked at me like I was an inconvenience and told me I was wrong. I fact checked her on the spot. She proceeded to get an attitude with me. This is coming from the same business that has Savannah monitors on display and recommends you feed them rodents. They are insectivores, and if you feed them a steady supply of rodents, they will get fatty liver, disease and die.
  • SO
    Sondra Oler
    Oct 10, 2025
    2.0
    I stood looking at the treats, toys, and many things, trying to find puppies things. Many staff members stood around talking to each other, but no one asked if they could help. Another customer offered me some advise and was really helpful!

Frequently Asked Questions About Petco

Does the Petco Wichita location have a vet hospital?

Yes, Petco Wichita has a full-service vet hospital.

Does Petco Wichita offer vaccinations?

Yes, Petco Wichita provides vaccinations.