Brand Certified
Banfield Pet Hospital
4.2(242 reviews)
Certified by Banfield Pet Hospital • Mar 01, 2026
Business Details
3615 N Rock Rd, Wichita, KS
67226, United States
Certified by Banfield Pet Hospital • Mar 01, 2026
(316) 631-3939
Certified by Banfield Pet Hospital • Mar 01, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Mar 01, 2026
About
Certified by Banfield Pet Hospital • Mar 01, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - East Wichita provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • Mar 01, 2026
Hours
Certified by Banfield Pet Hospital • Mar 01, 2026
Reviews
4.2
242 reviews
5 stars
173
4 stars
18
3 stars
10
2 stars2
1 star
39
What are people saying?
AI-generated from recent customer reviews
Staff Care
Many customers praised the staff for their friendliness and genuine care for pets.
Concerns Over Pricing
Several reviews expressed dissatisfaction with the pricing structure and perceived upselling of services.
Mixed Experiences
While some customers had positive experiences, others reported poor service and misdiagnoses, leading to a lack of trust.
Wellness Plan Issues
Numerous customers highlighted difficulties with the wellness plan, including challenges in cancellation and unexpected charges.
- THTricia HodgeFeb 20, 20265.0The first puppy checkup for our dog went well. The assistant and vet were very good with our dog and explained everything well.
- EEEmilyJan 3, 20265.0Dr. Matthews always takes great care of my two fur babies. Always willing to go above and beyond.
- SSScott “Spradfactor” SpradlinDec 6, 20255.0They're doing a consistently fabulous job for all three of our family dogs. Thanks Banfield East Wichita.
- LLLaurieDec 1, 20255.0Absolutely love this vets office! Front desk staff is nice and welcoming and I always have a good experience with vets and the vet techs.
- MSMichelle Smith-ArnoldNov 24, 20253.0They try to convince you to buy into their "plan" for your pets treatment but it's not worth paying over $60/month when the procedures they recommended won't cost nearly what you'd pay with their monthly plan. I'll stick to the vet my other fur babies go to, even tho it's no longer close to home
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
Brand Certified Facts from Banfield Pet Hospital
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Certified March 01, 2026Yext Knowledge Graph
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