Petco

4.2
974 reviews

About

Pet StorePet supply storePetco
Visit your Olathe Pet Store located at 13620 S Blackbob Rd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
13620 S Blackbob Rd, Olathe, KS
66062-1934, United States

Hours

Reviews

4.2
966 reviews
5 stars
553
4 stars
236
3 stars
92
2 stars
33
1 star
52

What are people saying?

AI-generated from recent customer reviews

Staff Helpfulness

Feedback on staff is mixed; some customers praised friendly and helpful employees, while others reported rude or unhelpful interactions.

Grooming Services

Grooming services received negative feedback, with reports of mishandling and overcharging, leading to customer dissatisfaction.

Product Availability

Customers appreciated the variety of products available, but there were complaints about inconsistent stock and pricing issues.

Customer Experience

Overall customer experiences varied, with some enjoying their visits and others expressing frustration over service and treatment.
  • DS
    Dan Stach
    Jan 4, 2026
    5.0
    Good prices,good selections and awesome staff.
  • JC
    Jim Cook
    Dec 12, 2025
    5.0
    Masha cheerfully helped us get what we needed. She was very informative and helpful! She is a great representative for Petco and the store!!
  • RC
    Rhonda Cross
    Nov 25, 2025
    3.0
    I didn’t feel like the employees were very helpful It seemed as if I was being rushed just not a freely atmosphere no one really smiled. Not sure if I will go back.
  • LE
    Last Man Eating
    Nov 22, 2025
    1.0
    I was informed by my wife today as she came to your store to buy a cat carrier that when she entered the store, a member of your staff, who seemed to be the only staff member out at the time, was physically shocked by my wife’s appearance. We are Muslim, my wife wears a hijab. She acted so scared like my wife was going to hurt her or something. I truly hope this is not the case and maybe your employee had something personal going on, but it was very embarrassing to my wife and the other customers waiting in line. The employee eventually actually managed to get a word out and my wife got the carrier and left. I’m not looking for an apology. I just truly hope you can resolve this issue with your staff and make them aware of the people around them.
  • CE
    Cameron Enz
    Nov 15, 2025
    1.0
    Don’t waste your time with grooming services here. Just waited 20 minutes for anyone…

Frequently Asked Questions About Petco

Does the Petco Olathe location have a vet hospital?

No, Petco Olathe does not have a full-service vet hospital.

Does Petco Olathe offer vaccinations?

Yes, Petco Olathe provides vaccinations.