Petco

4.2
968 reviews

About

Pet StorePet supply store
Visit your Olathe Pet Store located at 13620 S Blackbob Rd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
13620 S Blackbob Rd, Olathe, KS
66062-1934, United States

Hours

Reviews

4.2
960 reviews
5 stars
548
4 stars
237
3 stars
90
2 stars
33
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some customers praised friendly and helpful employees, others reported rude or unhelpful interactions.

Product Availability

Customers appreciated the variety of products available, but there were complaints about inconsistent stock levels and pricing discrepancies.

Grooming Services

Grooming services received mixed reviews, with some customers satisfied with the care their pets received, while others reported accidents and poor handling.

Adoption Experience

Many customers had positive experiences with pet adoption, highlighting helpful staff and a smooth process, although some faced issues with staff availability.

Store Cleanliness

The store was generally described as clean and organized, although some customers noted areas needing improvement.
  • LE
    Last Man Eating
    1 day ago
    1.0
    I was informed by my wife today as she came to your store to buy a cat carrier that when she entered the store, a member of your staff, who seemed to be the only staff member out at the time, was physically shocked by my wife’s appearance. We are Muslim, my wife wears a hijab. She acted so scared like my wife was going to hurt her or something. I truly hope this is not the case and maybe your employee had something personal going on, but it was very embarrassing to my wife and the other customers waiting in line. The employee eventually actually managed to get a word out and my wife got the carrier and left. I’m not looking for an apology. I just truly hope you can resolve this issue with your staff and make them aware of the people around them.
  • AM
    anita mariani
    6 days ago
    5.0
    Friendly staff, always stocked and clean
  • CE
    Cameron Enz
    Nov 15, 2025
    1.0
    Don’t waste your time with grooming services here. Just waited 20 minutes for anyone…
  • ML
    Mary Ellen Lafferty
    Oct 15, 2025
    3.0
    Your prices seem somewhat higher than other pet stores
  • JK
    John Karstens
    Oct 8, 2025
    4.0
    They have the food that keeps our cat happy. And I like the treats that they have. They stopped the liter I was used to getting, but I tried another and it is doing better. Clumps better.

Frequently Asked Questions About Petco

Does the Petco Olathe location have a vet hospital?

No, Petco Olathe does not have a full-service vet hospital.

Does Petco Olathe offer vaccinations?

Yes, Petco Olathe provides vaccinations.