At Banfield Pet Hospital® - Olathe, we know how important your pets are to you. That’s why you can trust they’ll be in good hands with our skilled pet professionals. Want the option to sign up for a yearly preventive petcare package? Check out our Optimum Wellness Plans®. Plus, making future appointments and accessing your pet’s records are also a breeze with our mobile app and MyBanfield, our personalized client portal.
Romelu’s Dr and the crew people do a fantastic job! Very informative and answered all my questions! Thank you Banfield of Olathe! Thank you Dr. Hillary M Snodgrass!
MW
Megan White
Oct 7, 2025
2.0
I wish customer service could show a little more respect and compassion towards customers. Banfield is a place you establish care and have service for animals to be treated for minor or severe issues, yet they are either short staffed or people don't want to communicate correctly.
Keep in mind Banfield is a hospital/ Vet office just like we as humans go to. A little annoyed that if a patient came to the doctors or hospital I work at and procedure was at a time schedule, and a doctor had an emergency or called in sick you don't just cancel a patient's appointment. That's the downfall and poor communication, trust to have with Banfield Olathe. Don't have an animal ready for an appointment and pre-op and for owner to be called due to a doctor canceling last minute. It's called back up for a reason! This office also needs a calculator to double check estimates and also check your charges or monthly payment taken out because they take money for things that don't happen. Like ex. Medication for the anesthesia that wasn't even given to my dog since Doctor left and he had to be without his procedure or fasting for extended time. ANNOYING
RB
Rebecca Berciunas
Oct 3, 2025
5.0
Always friendly, professional and caring of our dog!
LR
Leslie Rogakis
Sep 26, 2025
5.0
They were able to get my dog in quickly and service was good.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Olathe?
Banfield Pet Hospital is open Monday to Friday from 8:00 AM to 6:00 PM, and Saturday and Sunday from 8:00 AM to 5:00 PM.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield does not provide emergency care. However, during hospital hours, you can call for urgent care advice and referrals. After hours, please contact your local emergency hospital.
What preventive pet health care services does Banfield Pet Hospital provide?
Services include vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations to keep your pet healthy.
What is an Optimum Wellness Plan offered by Banfield?
It is a yearly preventive care package including exams, vaccines, diagnostics, nutrition consultations, and dental care. The plan automatically renews annually and offers discounts but is not insurance.
Can I get veterinary care online through Banfield?
Yes, clients with Optimum Wellness Plans can use Vet Chat™ on the Banfield app for 24/7 remote pet care advice and triage support from a veterinarian.
What types of appointments does Banfield Pet Hospital offer?
They offer in-room appointments where you stay with your pet, drop-off appointments where you leave your pet and are contacted when ready, and virtual visits for Optimum Wellness Plan members.
Where is Banfield Pet Hospital located in Olathe?
Banfield Pet Hospital is located at 15255 W 119th St, Olathe, KS 66062, United States.
What nearby pet-related services are available around Banfield Pet Hospital?
PetSmart, a pet groomer and pet store, is nearby for grooming and pet supplies needs, making it convenient for customers visiting Banfield to also shop for pet products or services.
Are there dining options near Banfield Pet Hospital in Olathe?
Yes, nearby are restaurants like Smashburger for burgers and Wingstop for chicken wings, allowing pet owners to grab a meal before or after their pet's appointment.
What shopping centers and other amenities are close to Banfield Pet Hospital?
Olathe Station shopping center, Target Store Olathe, and Bed Bath & Beyond are nearby, providing opportunities for customers to shop or run errands conveniently in conjunction with their visit to Banfield.