Business Details
About
Pet StorePet supply store
Visit your Derby Pet Store located at 1912 North Rock Road for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,218 reviews
5 stars
676
4 stars
298
3 stars
121
2 stars
43
1 star
80
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while some customers praised friendly and helpful employees, others reported poor service and dismissive attitudes.
Grooming Issues
Several customers expressed dissatisfaction with grooming services, citing injuries to pets and poor communication from groomers.
Store Condition
Many reviews highlighted cleanliness issues and cluttered aisles, impacting the shopping experience negatively.
Product Availability
Customers noted a good selection of products, but some experienced issues with stock levels and pricing discrepancies.
Positive Experiences
Despite negative feedback, many customers shared positive experiences regarding staff knowledge and helpfulness, especially in pet care.
- GTGiles Tryon2 days ago5.0The staff helped me find what I needed and spent as much time as a tuck. I will go back
- ZCZiona CollinsNov 6, 20251.0Don't buy fish from this store. Every single fish I have bought from here ended up being sick and passed away within a few weeks. My water parameters are perfect so there should be no reason why my fish has died. Turns out he had ich and dropsy when I got him. You really should be quarantining your fish after you get them and treating them before putting them in the display tanks. If my gourami had ich that means the whole tank at the store has it as well. Please treat your fish before selling so we aren't wasting our money trying to save a fish that's beyond saving! (He was extremely bloated when I got him, signs of dropsy, and had white dots on him signs of ich)
- CFChristopher FerrisNov 1, 20255.0Went to see ferrets ughj never mind had none....
- BSBrian StaffordOct 27, 20255.0All the employees were very nice and friendly. Too bad they quit carrying Aqueon tanks, they were a very good American made tank.
- JAJuan AlvarezOct 16, 20252.0Called ahead to get a price and availability of cat food (Iams 16lbs) got both. Showed up to store and they couldn't find the bag, settled for the 7lbs bag and wouldn't price match. Overall lost time and wouldn't even make it right to price match 19.49 petco, 16.99 petsupply.
Frequently Asked Questions About Petco
Does the Petco Derby location have a vet hospital?
Yes, Petco Derby has a full-service vet hospital.
Does Petco Derby offer vaccinations?
Yes, Petco Derby provides vaccinations.
Does Petco Derby offer curbside pickup?
Yes, curbside pickup is available at Petco Derby. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Derby Petco?
Hamster and guinea pig prices vary by location. Call your Derby Petco at 3167898053 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Derby sell dogs?
No, Derby Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services are available at Petco Derby for pet care?
Petco Derby offers premium pet foods, expert training, vaccination services, and has a full-service vet hospital to ensure your pet's health and happiness.
Does Petco Derby provide curbside pickup options?
Yes, Petco Derby offers curbside pickup for eligible products, allowing you to conveniently collect your orders without entering the store.
What are the operating hours for Petco Derby?
Petco Derby is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 9:00 AM to 8:00 PM.
Where is Petco Derby located?
Petco Derby is located at 1912 N Rock Rd, Derby, KS 67037.
Does Petco Derby sell dogs or cats?
No, Petco Derby does not sell dogs or cats, but you can adopt pets through their partnership with local animal welfare organizations via the Petco Love program.
What payment methods are accepted at Petco Derby?
Petco Derby accepts credit cards, debit cards, and mobile NFC payments. Cash is not required.
Can I get grooming services at Petco Derby?
Yes, Petco Derby provides grooming services which you can book online through their reservation system.
What nearby stores can I visit after shopping at Petco Derby?
After visiting Petco Derby, you might enjoy shopping at nearby stores such as TJ Maxx, Ross Dress for Less, or Hobby Lobby for a variety of clothing, home goods, and craft supplies.
Are there any nearby eateries close to Petco Derby?
Yes, there are several nearby dining options including Chick-fil-A, IHOP, and Taco John's, perfect for grabbing a meal before or after your visit to Petco.
How can nearby services like Vetco Total Care Animal Hospital complement Petco Derby's offerings?
If your pet needs specialized veterinary care beyond what Petco Derby's vet hospital offers, Vetco Total Care Animal Hospital nearby provides additional veterinary services to support your pet's health.