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Petco

4.2
(1250 reviews)

Business Details

1912 N Rock Rd, Derby, KS
67037, United States
(316) 789-8053

About

Pet StorePet supply storePetco
Petco is your trusted pet store near you in Derby. Visit your local Petco at 1912 N Rock Rd for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats. If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet. This Petco location also offers Full-Service Grooming, Dog Training, Hospital, Aquatics Department, making it a one-stop pet shop for products and services. Visit your Derby Petco today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1912 N Rock Rd, Derby, KS
67037, United States

Hours

Reviews

4.2
1,250 reviews
5 stars
696
4 stars
299
3 stars
126
2 stars
47
1 star
82

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, with some customers praising helpfulness while others report rudeness and poor service.

Store Cleanliness

Multiple reviews highlight issues with store cleanliness, clutter, and disorganization, impacting the shopping experience.

Grooming Services

Grooming experiences are varied, with some customers expressing satisfaction while others report injuries and poor handling of pets.

Product Availability

Customers frequently mention issues with product availability, including out-of-stock items and discrepancies in pricing.
  • II
    Ineda
    Feb 15, 2026
    5.0
    This location's groomers(Michelle especially) r very good with my dogs. My boys look and smell spectacular EVERY time!
  • LP
    Luqueeda Pace
    Feb 14, 2026
    3.0
    To high for shots. My dog still has worms after 2 doses for 130.00!
  • SH
    Samala Holt
    Feb 11, 2026
    1.0
    I normally get good service while I am there however the issue is why do I pay for anything? Every time I am there, there is someone else just walking right out the doors with out paying. When I bring it to the cashiers attention their response is, "corporate doesn't allow us to say anything" , so maybe none of us should pay?
  • MR
    Mekaila Richert
    Feb 10, 2026
    2.0
    So, I'm not one to normally give such low reviews but this Petco has been a journey the past few months. I've been lucky enough to have an amazing cat come into my life very quickly and with that came all my purchases from Petco. I started with going in to pickup items that were listed as In stock online, but when you physically go in, half the items aren't in stock. Annoying, but nothing a trip to Wichita can't fix. Next, it's with curbside pickup. I've used it three times so far and only once has it taken less than 10+ minutes even when not busy!! I've just given up after 15 min the other times and gone inside, probably too long to wait even then. The final tip off is the staff. While most have been kind, some seem annoyed by your presence. I had a cashier smack gum in my face and not even look up once during checkout. Another time a staff member tried to help my partner and I find a toy that, again, was said to be in stock, but when he went to go look he disappeared for 20 min and we found him talking with another customer. Totally forgotten. Luckily, that time we did end up finding what we were looking for. My biggest gripe is definitely curbside pickup though. There needs to be more efficiency there and maybe even a parking space for it!! They just tell you to park up front in the fire lane, but that only works if it's less than 5 min. Derby do better👏🏻👏🏻👏🏻
  • TL
    Tiffany Layfield
    Jan 30, 2026
    3.0
    It's nice to go to but they don't take good care of their animals, they did let me snuggle a kitten that was in need of some affection. Store is clean and doesnt smell fowl.

Frequently Asked Questions About Petco

Does the Petco Derby location have a vet hospital?

Yes, Petco Derby has a full-service vet hospital.

Does Petco Derby offer vaccinations?

Yes, Petco Derby provides vaccinations.

Brand Certified Facts from Petco

Petco partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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