Visit your Whitestown Pet Store located at 6298 Mills Drive, Suite 300 for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Feedback indicates a mix of positive and negative experiences with staff, with some customers praising helpfulness and friendliness, while others report rudeness and poor service.
Grooming Issues
Several reviews highlight significant dissatisfaction with grooming services, including poor execution and unprofessional behavior from groomers.
Product Availability
Customers appreciate the store's well-stocked inventory and variety of products, although some mention pricing concerns.
Veterinary Services
The veterinary services received positive remarks for their care and professionalism, although there were complaints about communication and appointment management.
LL
Lisa Lembke
Dec 22, 2025
5.0
New full time, experienced doctor.
GH
Geralyn Humphrey
Dec 15, 2025
1.0
Employee's are rude and always take forever to come up to the register.
KI
Karena Irwin
Dec 6, 2025
1.0
To Whom It May Concern,
I have been a loyal customer of this store for many years, and I have always received excellent service until a recent interaction with the current manager. I visited the store to purchase prescription dog food (Biome), which I have consistently bought from you for several years.
I was unaware that my prescription had expired less than a week ago. When I reached the register, I explained this to the manager and asked if I could purchase the food to get my dogs through the weekend until I could contact my veterinarian on Monday. This accommodation has been made for me in the past without issue. Despite explaining that I was completely out of food and that this formula is the only one my dogs can eat due to medical needs, he refused to sell it to me.
I was very disappointed with how the situation was handled. The interaction felt dismissive and inconsistent with the excellent customer service I have always experienced at this location. As a long-time customer, I was hoping for a more understanding approach—especially given the circumstances and the health needs of my pets.
I am sharing this feedback in hopes that the situation can be reviewed and addressed. Thank you for your time and attention.
TB
Tyrone Brown
Nov 23, 2025
4.0
Man, all that I came to do was grab some puppy food and ended up buying toys and doggie treats. Puppy loves it here 🐶❣️
Does the Petco Whitestown location have a vet hospital?
Yes, Petco Whitestown has a full-service vet hospital.
Does Petco Whitestown offer vaccinations?
Yes, Petco Whitestown provides vaccinations.
Does Petco Whitestown offer curbside pickup?
Yes, curbside pickup is available at Petco Whitestown. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Whitestown Petco?
Hamster and guinea pig prices vary by location. Call your Whitestown Petco at 3177688000 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Whitestown sell dogs?
No, Whitestown Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is Petco Whitestown located?
Petco Whitestown is located at 6298 Mills Drive, Suite 300, Whitestown, IN 46075.
What are the operating hours of Petco Whitestown?
Petco Whitestown is open Monday to Saturday from 9:00 AM to 8:00 PM, and on Sunday from 9:00 AM to 7:00 PM.
Does Petco Whitestown have veterinary services?
Yes, Petco Whitestown has a full-service veterinary hospital and offers vaccination services.
Can I get curbside pickup at Petco Whitestown?
Yes, curbside pickup is available for eligible products at Petco Whitestown.
Does Petco Whitestown sell live dogs or cats?
No, Petco Whitestown does not sell dogs or cats. However, through the Petco Love program, you can meet adoptable dogs and cats at the store.
What brands and products does Petco Whitestown offer?
Petco Whitestown offers premium pet foods, supplies, grooming, training, and vaccination services to help keep pets healthy and happy.
Is same-day delivery available at Petco Whitestown?
Yes, Petco Whitestown offers same-day delivery services to customers in the area.
Are there other pet-related services near Petco Whitestown?
Yes, nearby pet services include Vetco Total Care Animal Hospital and Vetco Vaccination Clinic, which provide veterinary care and grooming services.
What dining options are near Petco Whitestown for a meal before or after shopping?
Nearby restaurants include BIBIBOP Asian Grill, Hummus Republic, Culver's, Denny's, and Tropical Smoothie Cafe, offering diverse eating options for visitors.
Are there fitness or recreational facilities near Petco Whitestown?
Yes, UFC GYM Whitestown and Planet Fitness are nearby gyms where customers can work out before or after visiting Petco.