Visit your Whitestown Pet Store located at 6298 Mills Drive, Suite 300 for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Multiple customers reported poor grooming experiences, including severe cuts and unprofessional behavior from groomers.
Customer Service
While some staff were praised for their friendliness and helpfulness, others were criticized for being unresponsive and rude.
Product Availability
Customers appreciated the store's cleanliness and well-stocked inventory, but some experienced issues with pricing discrepancies and product availability.
Vet Services
Vetco received positive feedback for their caring and knowledgeable staff, although there were complaints about appointment cancellations and communication.
Checkout Experience
Several customers expressed frustration with long wait times at checkout and lack of assistance during busy periods.
TB
Tyrone Brown
1 day ago
4.0
Man, all that I came to do was grab some puppy food and ended up buying toys and doggie treats. Puppy loves it here 🐶❣️
LB
LEANN BURNS
5 days ago
5.0
Great friendly associates and fair prices.
RQ
Roberta Quiv
Oct 26, 2025
1.0
Absolutely terrible service & I will never go back. Discussed the type of grooming I wanted for my 2 toy poodles, brough pictures of their prior cuts, the groomer even picked out a cut from the manual. The groomer also stated she showed poodles and only grooms according to the customer's request. First time grooming appt. went well - good cuts and service. The second time, 6 wk later, the same groomer SHAVED both dogs to the skin and even cut the thigh on one. Shavers' rash on them also. They looked pathetic. When I voiced my displeasure and stated, "we talked about the cut, etc.", the groomer agreed but offered no reason other than she "forgot what cut they were to get". She offered no reason for the shave (they are never matted) and did not apologize. She just turned around and walked away into the back room and shut the door. Totally unacceptable.
I was concerned about the bleeding cut so I went across the aisle to the Vet on site and they addressed the wound. I also asked for a full refund on both dogs. I don’t want incompetent, inconsiderate people grooming/caring for my dogs.
AB
Alma Brocious
Oct 22, 2025
5.0
Cameron went over and above to help us while shopping for all items for a kitten. We had numerous questions and he gladly took the time to direct us to the items and tell us about the items. Appreciated his patience, professionalism, experience (store and personal as a pet owner) and knowledge, and friendliness! Five stars and more…thank you, Cameron! We were blessed to have had this exceptional customer service experience!
MC
Matt Chamberlin
Oct 8, 2025
1.0
Wait with my items for 5 minutes by register and no associate was around to check me out. Too many choices to have to wait that long.
Does the Petco Whitestown location have a vet hospital?
Yes, Petco Whitestown has a full-service vet hospital.
Does Petco Whitestown offer vaccinations?
Yes, Petco Whitestown provides vaccinations.
Does Petco Whitestown offer curbside pickup?
Yes, curbside pickup is available at Petco Whitestown. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Whitestown Petco?
Hamster and guinea pig prices vary by location. Call your Whitestown Petco at 3177688000 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Whitestown sell dogs?
No, Whitestown Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is Petco Whitestown located?
Petco Whitestown is located at 6298 Mills Drive, Suite 300, Whitestown, IN 46075.
What are the operating hours of Petco Whitestown?
Petco Whitestown is open Monday to Saturday from 9:00 AM to 8:00 PM, and on Sunday from 9:00 AM to 7:00 PM.
Does Petco Whitestown have veterinary services?
Yes, Petco Whitestown has a full-service veterinary hospital and offers vaccination services.
Can I get curbside pickup at Petco Whitestown?
Yes, curbside pickup is available for eligible products at Petco Whitestown.
Does Petco Whitestown sell live dogs or cats?
No, Petco Whitestown does not sell dogs or cats. However, through the Petco Love program, you can meet adoptable dogs and cats at the store.
What brands and products does Petco Whitestown offer?
Petco Whitestown offers premium pet foods, supplies, grooming, training, and vaccination services to help keep pets healthy and happy.
Is same-day delivery available at Petco Whitestown?
Yes, Petco Whitestown offers same-day delivery services to customers in the area.
Are there other pet-related services near Petco Whitestown?
Yes, nearby pet services include Vetco Total Care Animal Hospital and Vetco Vaccination Clinic, which provide veterinary care and grooming services.
What dining options are near Petco Whitestown for a meal before or after shopping?
Nearby restaurants include BIBIBOP Asian Grill, Hummus Republic, Culver's, Denny's, and Tropical Smoothie Cafe, offering diverse eating options for visitors.
Are there fitness or recreational facilities near Petco Whitestown?
Yes, UFC GYM Whitestown and Planet Fitness are nearby gyms where customers can work out before or after visiting Petco.