Petco Grooming

4.3
148 reviews
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Business Details

5660aa Crawfordsville Rd, Speedway, IN
46224, United States
(317) 610-3471
https://stores.petco.com/in/speedway/full-service-grooming-speedway-in-2631.html
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About

Pet Groomer

Location

Petco Grooming
5660aa Crawfordsville Rd, Speedway, IN
46224, United States

Hours

Reviews

4.4
128 reviews
5 stars
100
4 stars
8
3 stars
3
2 stars
0
1 star
17

What are people saying?

AI-generated from recent customer reviews

Grooming Quality

Customers reported mixed experiences with grooming quality, with some praising specific groomers like Danielle and Kelsey, while others expressed dissatisfaction with the handling and results.

Staff Attitude

Feedback on staff attitude varied significantly; some customers highlighted friendly and caring staff, while others reported rude behavior from management and certain groomers.

Customer Service

Several reviews indicated issues with customer service, including poor communication and unprofessional behavior, leading to frustration among customers.

Safety Concerns

There were multiple mentions of safety concerns during grooming, including incidents where dogs were injured or mishandled, raising alarms about the care provided.

Appointment Issues

Customers frequently experienced problems with appointment scheduling, including long wait times and last-minute cancellations, which contributed to negative experiences.
  • MS
    Melissa S62
    Oct 21, 2025
    3.0
    I wish Danielle Jones was still working there. She was the best groomer. The others are ok, but Danielle has a way with dogs. I don’t know how much longer I’ll be taking my dogs to Petco for grooming because of that reason.
  • KS
    Kimberly Sanchez
    Oct 7, 2025
    1.0
    I brought my dog here for his first grooming appointment and I wanted EVERYTHING shaved off to start fresh. When I mention “first time” the lady already showed signs of not wanting to… we got past that ok but you would seem to think the groomer would let the dog sniff your hand or talk to him before anything , but she just dove right in and started man handling his fur to see what was going on. I wasn’t asking for her to perform a miracle & restore his fur I wanted her to take it all off. Anyways my dog didn’t like how she was handling her and started growling and she proceeded to continue giving excuses and told me not to go far cause she just might call me to come pick him up.(she prob would’ve came up w something before I left the lot anyways) As I was signing the forms to leave him she tried to pick him up and he already didn’t like her and he growled and barked (has never bitten anyone before till this day) and she let him FALL on the floor (1 year old Maltese)and literally SWIPED the paper OUT from under the pen I was using and said NOPE NOT DOING IT. She had just gotten back from lunch or was getting ready to idk her situation but from the beginning you could just tell she didn’t want to service me or work that day. I guess my dog felt it too and it showed. The job she made seemed IMPOSSIBLE was done by both my husband and I without any animal grooming experience and we shaved everything off without a problem. Horrible first time experience but at least I was able to learn how to groom my dog myself from it. As a stranger you don't just go to someone’s dog in the park and man handle their body that’s weird and alarming since that’s their occupation. Next time maybe keep in mind that it’s a puppys first time being groomed into consideration & treat them like it. Maybe it’s a good thing it didn’t work out she didn’t make me feel comfortable to leave my dog there anyways
  • GO
    Grace Oeth
    Oct 6, 2025
    5.0
    Wonderful! Stylist did exactly what I asked for and was so nice!
  • AV
    Adam Vee
    Sep 18, 2025
    1.0
    Manager is very rude, no customer service what so ever. Used vulgarity toward customer with no support from CS. Will never come back to Petco. Was with them for 3 years!
  • CD
    Cindy Dugger
    Sep 9, 2025
    5.0
    we love Soul. She is the best groomer ever!
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Frequently Asked Questions About Petco Grooming

How much is dog grooming at Petco Speedway?

The cost for dog grooming varies by dog depending on their size, coat type and services included. Contact your neighborhood Petco prior to your appointment for an estimated price. A consultation in-person or on the phone is included at the beginning of an appointment to discuss the details of the grooming services to be completed and cost.

How long does dog grooming at Petco Speedway take?

A dog grooming appointment varies by dog size and the services requested. An estimated completion time is provided at the beginning of the appointment. Many of our a la carte services take 5 minutes depending on stylist availability. For a quicker grooming time, you may request the Express service for an additional $12.