Petco

4.2
1356 reviews

About

Pet StorePet supply storePetco

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Petco
5660aa Crawfordsville Rd, Speedway, IN
46224, United States

Hours

Reviews

4.2
1,343 reviews
5 stars
798
4 stars
285
3 stars
118
2 stars
51
1 star
91

What are people saying?

AI-generated from recent customer reviews

Staff Helpfulness

Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting individual employees who provided excellent service.

Product Availability

Customers expressed frustration over low stock and limited availability of certain pet products, with some noting that items were often out of stock.

Grooming Services

Grooming experiences were mixed, with some customers reporting excellent service while others faced issues with staff behavior and service quality.

Pricing Concerns

Several reviews mentioned that prices were perceived as high or inconsistent, leading to dissatisfaction among customers.

Store Cleanliness

While some customers found the store clean and organized, others reported issues with cleanliness, particularly in specific areas like the self-wash station.
  • SB
    She Blessed
    2 days ago
    5.0
    Well kept store,friendly and knowledgeable staff, we love our neighborhood Petco!
  • JS
    Jessica Smith
    6 days ago
    1.0
    Would give 0 stars if I could. I’m not one to even make reviews, but this was the worst customer service experience I have ever had. I placed my order for curbside pickup (which was already a nightmare in itself) and tried several times to notify that I would be on my way through the app. When that did not work, I also tried several times to call the store. I decided I would just go in and grab the order myself instead of doing curbside pickup since that didn’t seem to be an option. Once inside the store I was immediately greeted with attitude after I’d interrupted the two employees conversation to see about my order. I was then cursed out and had my 45 pound bag of dog food shoved at me, almost knocking me over. I have never had such an awful experience at a store in my life. I have been going to Petco for my dog for the last 6 years and this might have been my sign to choose a different place.
  • AB
    Annette Beck
    Dec 26, 2025
    5.0
    I was looking for some help for cat urine smell. Bobby was so helpful recommending some possible solutions! Always a great staff.
  • JW
    Jason Wahl
    Dec 22, 2025
    5.0
    Good prices. Store is very clean. Employees relatively friendly. <shrugs> I'll be back.
  • AC
    ADAM COPPER
    Dec 17, 2025
    2.0
    I must say I truly didn't enjoy my experience in the newly re-branded Petco. I can't recommend it and will not be somewhere I would want to return to. The deals down right sucked and ended up feeling ripped off on what I did purchase. Ohhh well plenty of other great petstores around us or even places that aren't labeled pet stores where I can find much better pet supplies- can anyone say MENARDS OR TRACTOR SUPPLY.....if I have to have a pet branded place from now on it's "petssmart" ---/by PETCO, You messed up and probably invested money into a failing business model.

Frequently Asked Questions About Petco

Does the Petco Speedway location have a vet hospital?

Yes, Petco Speedway has a full-service vet hospital.

Does Petco Speedway offer vaccinations?

Yes, Petco Speedway provides vaccinations.