Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Keeping pets and people safe is our top priority. COVID-19 may affect hospital hours, scheduling and services at some locations. Please know we are doing our best to minimize any inconvenience and thank you for bearing with us — please call ahead so we can ensure your pet’s needs can be met and advise you on next steps. If you’re a Banfield Optimum Wellness Plan® client, you can connect with a veterinarian 24/7 via Vet Chat™ through the Banfield app for general pet care advice and triage support.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.3
357 reviews
5 stars
246
4 stars
54
3 stars
18
2 stars
9
1 star
30
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Customers consistently praised the staff for their kindness, compassion, and attentive care towards their pets.
Communication Issues
Many reviews highlighted difficulties in reaching the clinic by phone and receiving timely responses, leading to frustration among pet owners.
Pricing Concerns
Several customers expressed concerns about high prices and perceived pressure to purchase additional services or wellness plans.
Emergency Services
Some customers reported dissatisfaction with the clinic's handling of emergencies, citing long wait times for appointments and lack of immediate assistance.
Overall Satisfaction
Despite some negative feedback, many customers expressed overall satisfaction with the quality of care and the staff's dedication to their pets.
- AHAlyssa HoganJan 4, 20265.0Hands down 10/10 with this location. The communication, the effort to understand your concerns, the thoroughness of the exam, as well as taking time to demonstrate how to use certain medications for your pet.. 10/10.
- KSKarla ShebatDec 31, 20255.0Talking to the doctor she was very informative she took the time to answer all my questions about my dog Shadow
- JDJoy DavisDec 29, 20255.0I had to drop off my baby at 9:00am and they looked after him to help find out what's going on with him. They treated him like he was their pet. He was tentative at first, but then he was giving out my kisses to the technicians. I feel they're a little pricey, but you get what you payfor.
- ECErica CleavesNov 24, 20255.0Always a great experience! I will always trust the care of my fur babies to Banfield. Everyone is always so caring and kind.
- MFM4 FamilyNov 16, 20254.0My baby has been going there for 4 years. Staff is awesome. Very concerned about animal's overall health and well being.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I drop off my pet to avoid contact?
We’re empowering our hospital teams to do what’s right for themselves, their clients and communities by taking a series of precautions from encouraging drop-offs to increasing cleaning protocols. Please call the clinic for more information.
Is this clinic open?
Hospital hours and services vary at some locations. If your pet requires immediate care, please call ahead so we can ensure your pet’s needs can be met and advise you on next steps. If you’re a Banfield Optimum Wellness Plan® client, you can connect with a veterinarian anytime, day or night, via Vet Chat™ through the Banfield app for general pet care advice and triage support.
What steps are you taking to keep pets and people safe right now?
We’re constantly evaluating the situation, and we’re empowering our hospital teams to do what’s right for themselves, their clients and communities by taking a series of precautions from encouraging drop-offs to increasing cleaning protocols. We’re also encouraging our Optimum Wellness Plan® clients to connect with a veterinarian 24/7 via our telehealth service Vet Chat™ through the Banfield app. Please call ahead to help our teams prepare.
What medical care are you able to provide right now?
COVID-19 may affect veterinary services offered at some locations. If your pet requires medical attention or care, please call your hospital directly, so the team can confirm availability and advise on next steps.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What are the regular operating hours of Banfield Pet Hospital in Schererville?
The hospital is open Monday through Saturday from 7:30 AM to 6:00 PM and on Sundays from 9:00 AM to 3:00 PM. Certain holiday closures apply.
Does Banfield Pet Hospital offer emergency veterinary care?
No, Banfield does not provide emergency care but can offer urgent care advice during hospital hours and refer to emergency hospitals if needed.
Can I get veterinary care online through Banfield?
Yes, clients with Optimum Wellness Plans can access 24/7 general pet care advice and triage support via Vet Chat™ on the Banfield app.
What preventive pet health care services are available at this Banfield location?
Services include vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations.
How can I schedule an appointment at Banfield Pet Hospital in Schererville?
You can schedule an appointment online through Banfield's website or app using provided links for quick scheduling.
What safety measures has Banfield implemented during COVID-19?
They have enhanced cleaning protocols, encourage pet drop-offs, and offer telehealth services via Vet Chat to minimize contact and keep pets and people safe.
Does Banfield Pet Hospital in Schererville require appointments?
Yes, appointments are required to ensure proper scheduling and safety protocols.
Which nearby pet supply store can I visit along with Banfield Pet Hospital?
PetSmart is a nearby pet store and pet services provider, convenient for pet owners to shop before or after a vet visit.
What dining options are available near Banfield Pet Hospital?
Nearby restaurants include Dickey's BBQ, La Carreta, Taco Fresco, Nancy Pizza, and TGI Fridays where you can enjoy a meal before or after your visit.
Are there any other health-related services close to Banfield Pet Hospital in Schererville?
Yes, nearby you can find Region Dental Group, Emergency Dental Service Schererville, Bright Tiger Dental, and Athletico Physical Therapy for additional health care needs.