Banfield Pet Hospital

Reviews

• DD

  Doc

  May 2, 2026
  5.0
  Dr Bass and Abi were excellent and professional. They got me in on a Saturday. They outlined the pricing structure in advance and allowed me to choose. I was very pleased with the results. Treatment was fair and reasonable esp for a Saturday
• EK

  Elkie Kwaymo

  Apr 9, 2026
  4.0
  Thus one is at a petsmart. It was good but I might go back to the farther one in Castleton. It is not in a Petsmart. But this one was still good. My dog was very well cared for.
• ZK

  Zara Khan

  Feb 2, 2026
  1.0
  There is a reason this vet is rated 3 stars on google. The medicine is priced double than other vets and the vet quality is poor. I came in for a lesion near my dogs mouth. I can tell there was an infection getting worse with increasingly worse side effects. I spoke to the doctor for a total of 4 minutes at most. The vet and manager checked out my dog for 2 minutes. When returning, I received a couple of medicines to use. That’s it. No diagnosis, no description of the issue, no information about the type of lesion or degree of infection? However, they did give me a topical antiseptic, HexaChlor-K Wipes, and antibiotic tablets, Simplicef. Both of which were given to me at double and 5x the average cost. For the same jar of 50ct Hexachlor antiseptic wipes average $10-$15 Here they charged me $30, which is a 40% markup at the least. Then, $10 PER tablet for 6 tablets totaling $60. On average in the US, name brand tablets with identical ingredients are $1.61. Additionally, they charged $42 for “cleaning the wound” which they did in the back of the office for 2 minutes AT MOST for a lesion which wasn’t secreting any fluid, to disinfect the area with an antiseptic. Then another $5.78 for a disposal fee? They charged me $6 TO THROW SOMETHING AWAY on top of the $42 to “clean up” the wound. Then, I’m handed the medicine and am told to apply once every 12 hours and give my dog a pill daily. Soo.. all the doctor did was.. look at the lesion and wipe it down.. 3 hours later, writing this review, I STILL don’t know what’s wrong with my dog.. because I didn’t receive any diagnosis of what kind of lesion this was. Could’ve been a bite, could’ve been a scratch, allergy, ANYTHING.. I don’t know I’ll happily pay $75 for a vet visit from an experienced professional to correctly diagnose, care for, and treat my dog. However I spoke to a professional at most for 2 minutes to be told I need to wipe it down and give it antibiotic. I had to request a cone myself.. Got the same “treatment” from ChatGPT before I even went in. Left with $240 less in my pocket. Should’ve saved my money, went to a different clinic, and gotten better care!
• MC

  Marla Charles

  Jun 22, 2024
  5.0
  All of the staff at Banfield are so nice, patient and very helpful with my two growing puppies! Definitely worth the drive from Beech Grove. Plus they always seem to have an open appointment when we need one. Thank you Banfield Bunch❣️

Frequently Asked Questions About Banfield Pet Hospital