Petco

4.1
516 reviews

About

Pet StorePet supply store
Visit your Jeffersonville Pet Store located at 4151 Town Center Blvd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
4151 Town Center Blvd, Jeffersonville, IN
47130, United States

Hours

Reviews

4.1
511 reviews
5 stars
299
4 stars
107
3 stars
36
2 stars
17
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while many customers praised the friendly and helpful nature of employees, others reported unprofessional behavior and lack of assistance.

Product Availability

Customers frequently noted issues with stock levels, particularly for specific pet foods and supplies, leading to frustration.

Grooming Services

Grooming experiences varied widely, with some customers expressing satisfaction while others reported poor treatment of their pets and unsatisfactory results.

Store Cleanliness

The store is generally described as clean, but some reviews highlighted concerns about the condition of specific areas, particularly the fish section.

Veterinary Services

Veterinary care received mixed reviews, with some customers praising the compassion and thoroughness of the staff, while others criticized high costs and unnecessary treatments.
  • EE
    eevi
    6 days ago
    1.0
    I am very disappointed in this location. I was just inside looking at their cat for adoption, Pumpkin Pie, when I noticed her litter box was FULL of uncleaned poop and there was no water or food in sight. Poor girl did not look happy or taken care of. These cats are already in a box, why don't the employees care about their wellbeing or quality of life? I even tried to call to complain and was on hold for 20 minutes. I will also be going to corporate with this. Anyone who neglects animals, especially while marketing yourself as an animal loving business, should be ashamed in themselves. THESE CATS DESERVE BETTER! And don't even try to deny this! There were no employees on the floor, carts full of merchandise everywhere and a dirty, unkempt cat enclosure with a depressed cat inside. SHAME ON YOU PETCO.
  • TC
    Timara Coppa
    Nov 15, 2025
    5.0
    Corey is amazing and so helpful! Was trying to figure out a solution for my cat with your balls and you recommended the furminator. He is so knowledgeable and helpful on so many topics you want a customer for life.
  • PM
    Pat McGroyne
    Nov 14, 2025
    4.0
    I like the store. Staff is friendly and helpful. Everyone seems to really love the critters they serve. A positive sign for me is the health of the reptiles. They all seem well cared for and we'll nourished. Love visiting the homeless kitties, too. Sorry. Already have 5, so none are coming home with us. Their rewards system and sales kinda suck. Specialty foods are never part of the sales and never explicitly excluded until you find out at the register. Still, a good place to get pet stuff.
  • MP
    Melina Patterson
    Oct 26, 2025
    5.0
    I can count on them to have all the supplies I need for my pets. Petco is the only place we can find the prescription dog food for our boy, Maxwell! We drive out of our way to get it and they’re always in stock.
  • AR
    Anita Rickman
    Oct 19, 2025
    3.0
    They're often out of whatever it is I need, but their team members are always kind and courteous when telling me the item is out of stock.

Frequently Asked Questions About Petco

Does the Petco Jeffersonville location have a vet hospital?

Yes, Petco Jeffersonville has a full-service vet hospital.

Does Petco Jeffersonville offer vaccinations?

Yes, Petco Jeffersonville provides vaccinations.