Petco

4.1
1486 reviews

About

Pet StorePet supply store
Visit your Indianapolis Pet Store located at 7565 Us 31 South for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
7565 US 31 S, Indianapolis, IN
46227, United States

Hours

Reviews

4.1
1,475 reviews
5 stars
806
4 stars
347
3 stars
146
2 stars
53
1 star
123

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude and unprofessional interactions.

Grooming Issues

Numerous complaints about grooming services, including poor handling of pets and unsatisfactory results, leading to a loss of trust from several customers.

Product Availability

Customers appreciated the variety of pet supplies available, but some noted issues with stock levels and online order fulfillment.

Store Cleanliness

The store is generally reported as clean and well-maintained, although there are concerns about the care of live animals, particularly fish.

Pricing Concerns

Several customers found prices to be high, with some expressing dissatisfaction over perceived overpricing and additional fees.
  • LR
    LeRoy Richins
    2 days ago
    5.0
    Great fish selection. Very healthy fish. A wide assortment of aquarium supplies.
  • ST
    Sandra T
    2 days ago
    5.0
    Exelent service Thank you 🐩🐩🐶🐶🐶🐶🐶🐶
  • JF
    Jack Five
    2 days ago
    4.0
    not a lot of people here to help but friendly when you get said help
  • DW
    Dayna Warren
    Oct 29, 2025
    5.0
    I took my senior dog in to get a rabies vaccine when her regular vet couldn't get her in for a few weeks. The appointment was easy to schedule online, they sent plenty of reminders, and we were in and out and covered for rabies for another year in about 10 minutes. The DVM and techs were friendly and took great care of my girl. And price was excellent, about $42. When all you need is a rabies vaccine, the Petco clinic is a great, affordable option that will get you in and out quickly and not break the bank.
  • CG
    Candy German
    Oct 22, 2025
    5.0
    Good selection. Line was long, but cashier was polite and efficient, mindful about the length of the line, but kind and polite to each guest. One outfit we bought didn’t fit the doggo and I lost the receipt. The girl working the cash register looked up my order by my number and was happy to do the return. Overall, excellent service.

Frequently Asked Questions About Petco

Does the Petco Indianapolis location have a vet hospital?

No, Petco Indianapolis does not have a full-service vet hospital.

Does Petco Indianapolis offer vaccinations?

Yes, Petco Indianapolis provides vaccinations.