Banfield Pet Hospital® - Rivers Edge provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Apparently these people will send your baby home misdiagnosed and not care if they die. Only to take your money. Don't bring your pets here.
PM
Penny Mcreynolds
Nov 13, 2025
1.0
I will never bring any of my pets to this so called animal care facility. They will take your money and not do the proper treatment care for your pet. My dog was sent home with liquids under her skin and nausea medication to treat an infection that killed her by the next day. She is now being euthized by Brookville animal hospital that found the infection that Banfield said she didn't have. Why does animal care cost more than human care this is not acceptable because these animals should be treated just as they are humans. We pay for animal insurance that b Banfield wouldn't even accept so where is the decency in trying to save a rescue if the vet you take them too won't even help.plwase explain to me why you let my daughter die you should be ashamed of yourselves for the work you should have been properly trained for.
CR
Claudia R
Nov 5, 2025
5.0
I went to another vet clinic this same morning with a kitten with a possible fracture, unable to walk.. and I left that place crying, without answers and without knowing what to do, nothing!!! I decided to come here to banfield immediately after that and I cannot explain how good they were, Dr Raikos and Maddie were amazing!! They explained everything I needed to know, all the possible scenarios and what to do, and really took their time with the examination of my kitten and with me! Very close, very patient, they truly understand they’re treating with living animals, and with their concerned owners, and not just dealing with another name on the list. I totally recommend coming with Dr Raikos and Maddie 🙌🏻
BU
Brooklyn Utterback
Sep 30, 2025
5.0
I had an awesome experience with Banfield!! Everyone was super nice and helpful. And it was so affordable! I was anxious about the price of a vet trip after hearing horror stories, but I left today spending $70 🙌 and the care was excellent! I definitely recommend going here 😁
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of veterinary services does Banfield Pet Hospital - Rivers Edge provide?
Banfield Pet Hospital offers quality health and wellness care including routine vaccinations, microchipping, dental care, surgical services, parasite control, nutrition advice, DNA tests, and end-of-life care for dogs, cats, and small animals.
What are the hospital hours for Banfield Pet Hospital in Indianapolis Rivers Edge?
Banfield Pet Hospital is open Monday through Saturday from 7:00 AM to 6:00 PM and closed on Sundays and major holidays.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care, but you can call during hospital hours for urgent care advice and referrals to emergency hospitals or specialty providers.
Can I get veterinary care online through Banfield?
Yes, clients with Optimum Wellness Plans can access remote general pet care advice and triage support 24/7 through Vet Chat™ on the Banfield app.
What is included in Banfield's Optimum Wellness Plan?
The Optimum Wellness Plan provides annual preventive care including exams, vaccines, early diagnostics, nutritional and dental consultations, with automatic annual renewal.
How can I schedule an appointment at Banfield Pet Hospital?
Appointments can be scheduled online through Banfield's website or app, offering in-room visits, drop-off appointments, and virtual visits for Optimum Wellness Plan clients.
What nearby places can I visit along with Banfield Pet Hospital at Rivers Edge?
Nearby places include CoreLife Eatery for healthy meals, Bonefish Grill for seafood dining, and Panchero's Mexican Grill if you want Mexican food before or after your visit.
Are there fitness options close to Banfield Pet Hospital for pet owners?
Yes, you can find fitness venues nearby such as Push! Fitness for Women and Lifestyle Family Fitness to take care of your own wellness while your pet is getting care.
Can I find furniture and home goods stores near Banfield Pet Hospital in Indianapolis Rivers Edge?
Yes, nearby you will find furniture and home goods stores like KOHLER, Simply Amish of Indianapolis, Arhaus, The Container Store, and Sleep Number for your shopping convenience.
Is Banfield Pet Hospital accessible to everyone?
Yes, the hospital has wheelchair-accessible restrooms and welcomes LGBTQ+ clients, ensuring accessible and inclusive service for all customers.