Petco

4.3
1389 reviews

About

Pet StorePet supply store
Visit your Highland Pet Store located at 10235 Indianapolis Blvd. for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
10235 Indianapolis Blvd, Highland, IN
46322, United States

Hours

Reviews

4.3
1,367 reviews
5 stars
848
4 stars
286
3 stars
119
2 stars
37
1 star
77

What are people saying?

AI-generated from recent customer reviews

Staff Knowledge

Customers frequently praised the staff for being helpful, friendly, and knowledgeable about pet care.

Customer Service

While many reviews highlighted excellent customer service, there were notable complaints about rude staff and poor service in grooming and curbside pickup.

Product Availability

Several customers expressed frustration over limited stock, particularly for cat products and specific pet supplies.

Grooming Issues

Multiple reviews mentioned dissatisfaction with grooming services, citing unprofessional behavior and poor treatment of pets.

Store Cleanliness

The store was generally noted as clean and organized, although some customers reported issues with unsanitary conditions in specific areas.
  • AV
    Antonio Valdes
    3 days ago
    5.0
    This store was organized with very polite customer service
  • MO
    Mark Ohara
    Nov 15, 2025
    5.0
    Staff was very helpful and courteous. I tried to return a couple items that I didn't need and was told that I could not return them because it was over two months since I made the purchase. They said the computer would not process the return. The guy was very apologetic. It was no fault of his. He said to contact corporate, which I am going to do. I understand the company policy, but come on! I didn't remove the items from the packaging. I know it's my own fault for forgetting about the items.
  • MJ
    MaraMaria Jarvis
    Nov 2, 2025
    5.0
    Pet supplies, staff very helpful and all are pets lovers, you will receive lots of good advice and recommendations no matter what kind of pet you have.
  • SD
    Sheila Dungan
    Oct 27, 2025
    5.0
    I ordered a a cute Sleigh Bed for my 4# Yorkie. On the side, it said "Dashing Through The Snow". It is darling. The price was excellent. It's machine washable. Unfortunately, the inside of the bed was too small for my Yorkie.
  • KS
    Kaylah Salin
    Oct 18, 2025
    1.0
    I was in there today getting food for my dog when I heard yelling and cussing, I looked through the grooming room to see a black haired lady with glasses screaming and cussing at a smaller blonde haired groomer who stood their looking like she was about to cry. The young lady came out of the salon crying. That other person was very rude, unprofessional and her profanity was disgusting. I hope she gets in trouble for making that poor girl feel like that.

Frequently Asked Questions About Petco

Does the Petco Highland location have a vet hospital?

No, Petco Highland does not have a full-service vet hospital.

Does Petco Highland offer vaccinations?

Yes, Petco Highland provides vaccinations.