Petco

4.3
1415 reviews

About

Pet StorePet supply storePetco
Visit your Highland Pet Store located at 10235 Indianapolis Blvd. for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
10235 Indianapolis Blvd, Highland, IN
46322, United States

Hours

Reviews

4.3
1,393 reviews
5 stars
870
4 stars
289
3 stars
119
2 stars
38
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently described as friendly, helpful, and knowledgeable, providing excellent customer service.

Product Selection

Customers appreciate the variety of pet supplies available, although some express dissatisfaction with limited stock on certain items.

Grooming Services

Grooming experiences are mixed, with some praising the groomers while others report issues with service quality and staff behavior.

Store Cleanliness

The store is generally noted to be clean and well-organized, contributing to a positive shopping experience.

Checkout Experience

While many customers report efficient checkout processes, there are complaints about long wait times and issues with online order pickups.
  • DB
    Debra Busse
    6 days ago
    4.0
    Nice being able to pickup preordered items but I placed an order online and they canceled part of it even when they had it on the shelf. I had to pickup online order and purchase the other food that they canceled while in store. very frustrating. It has happened a few times now.
  • KD
    Kathleen Drillias
    Jan 2, 2026
    1.0
    Me and my friend came here to buy fish the worker said that we can get fish because we didn’t cycle the water for 48 hours but you are not even supposed to cycle your water pet store said that but it’s not true the lady was so overprotective over the fish here
  • RF
    Rose Fier
    Dec 17, 2025
    5.0
    Outstanding experience once again. After my experience at another pet store down the road, it is so refreshing to shop at a store that the staff cares. They are very helpful and kind at this store. Greatly appreciate each of the staff as they are consistant and value the customers.
  • PS
    Pamela Salyers
    Dec 8, 2025
    5.0
    I had the pleasure of receiving service from Morgan who assisted me in utilizing reward points . She was upbeat and greeted me upon arrival and ended my trip to Petco with a professional checkout experience.
  • DT
    Dena Tiefel
    Dec 7, 2025
    5.0
    I visited PetCo to set up for a cat I adopted. They had everything I needed. The employees were great. They were friendly and efficient at check out, opening a 3rd lane to accommodate the volume of customers. While shopping, I was asked twice if I needed help with anything, an additional employee stopped to talk, took time to understand my situation, and gave recommendations for a cat supplies. Very good trip to PetCo. I will return and would recommend.

Frequently Asked Questions About Petco

Does the Petco Highland location have a vet hospital?

No, Petco Highland does not have a full-service vet hospital.

Does Petco Highland offer vaccinations?

Yes, Petco Highland provides vaccinations.