Petco

4.2
1137 reviews

About

Pet StorePetco
Visit your Granger Pet Store located at 415 East University Drive for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
415 E University Dr, Granger, IN
46530-4479, United States

Hours

Reviews

4.2
1,128 reviews
5 stars
645
4 stars
239
3 stars
137
2 stars
54
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the staff for being friendly and helpful, there were numerous complaints about rude or inattentive cashiers and unhelpful service.

Product Availability

Customers expressed frustration over the lack of certain products in stock, leading them to seek alternatives elsewhere.

Cleanliness

The store's cleanliness received mixed reviews, with some customers noting it was clean while others reported unsanitary conditions, particularly in the grooming area.

Grooming Services

Grooming experiences varied widely; some customers were satisfied with the service, while others reported poor grooming quality and negative interactions with staff.

Veterinary Services

The Vetco services were generally well-received, with customers appreciating the staff's patience and care during visits.
  • DR
    Dino Rockwell
    Nov 27, 2025
    5.0
    Well stocked !
  • AO
    amy o'day
    Nov 18, 2025
    5.0
    Customer service is great!
  • MG
    Manuel Garcia
    Nov 16, 2025
    1.0
    I will not be taking my dog there anymore there dog gromer Kylie has a bad attitude with people
  • DB
    daryl bloss
    Nov 12, 2025
    1.0
    I ordered nulo’s chicken and peas for dogs on Saturday, Nov. 8. After heavy snows Sunday and Monday, I went to pick up my order, which had been paid. I was told by the cashier that there was no order. She went back to the shelf to check and said the food had been returned. She said I could go get the bag and buy it again. So I went to the shelf and carried the 24 lb. bag back to the counter. She rang it up for the full price without the 20% discount. I showed her the email I had received that gave me the discount. She went to the office and came back to say that they would honor the discount this one time. She acted as if I was imposing on her time. She told me to contact customer service because she is just an employee. When I got home I checked my emails and sure enough, I had gotten on email earlier that day that said the order was cancelled because Petco would only hold the order for 3 days. Ordered Saturday, so Tuesday would have been the third day. What’s the point of ordering for in store pickup, if you return to the shelf on the third day. Snarky cashier, bad policy during a snow storm. I have other choices in retailers I’ll use in the future.
  • SH
    Shannon Harris
    Oct 28, 2025
    5.0
    I cannot say enough good things about the staff they were so kind patient and helped carry things to my car when they didnt have to. They were empathetic and understanding of my situation

Frequently Asked Questions About Petco

Does the Petco Granger location have a vet hospital?

Yes, Petco Granger has a full-service vet hospital.

Does Petco Granger offer vaccinations?

Yes, Petco Granger provides vaccinations.