Petco

4.3
983 reviews

About

Pet StorePet supply store
Visit your Goshen Pet Store located at 2823 County Home Rd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
2823 County Home Rd, Goshen, IN
46526-5865, United States

Hours

Reviews

4.3
979 reviews
5 stars
615
4 stars
202
3 stars
68
2 stars
19
1 star
75

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, helpful, and knowledgeable.

Grooming Services

While some grooming experiences were positive, there were several complaints about specific groomers and long wait times.

Product Availability

Customers appreciated the variety of pet products available, but some noted issues with specific items being out of stock or poorly organized.

Customer Service Issues

Several reviews highlighted poor customer service experiences, including rude staff and lack of assistance.

Cleanliness Concerns

There were multiple complaints about the cleanliness of the store, particularly the bathrooms and animal enclosures.
  • LA
    Lance Anglin
    Nov 10, 2025
    5.0
    Hassle free interaction with management regarding purchase dispute. Excellent customer service
  • JJ
    Jennifer
    Nov 7, 2025
    1.0
    Not pleased at all with Sara. My husband dropped off our golden doodle at 12:45, she was not matted at all, I brush AND comb her daily, she just needed a trim up, she weighs 22 pounds and my husband was quoted that she'd be done around 6! Why would it take over 5 hours to groom such a small dog? 5 hours is almost an entire work shift! I love Petco because of the Vital Care Plus and I usually buy everything I need when I get Molly groomed but I will NEVER leave my girl there for 5 hours again!!!! AND she cut her face too short. Get it together Petco or you'll be losing a loyal customer.
  • MP
    Marjorie Peterson
    Oct 22, 2025
    4.0
    The employees were very nice I wish you would have had a bigger selection of xxs dog clothes because I was only able to find one shirt
  • CS
    Cynthia Sanchez
    Oct 21, 2025
    5.0
    My review for 1 star was actually for PetSmart!!!! They Sold me a sick bearded dragon that dies not even 2 weeks after purchase than was told it was due to my lighting in the enclosure. Hello!!!! I had one for almost 5 years prior to that but I had to put her down due to liver disease not because of my lighting. Petco is 100% better especially knowing my vet sees all their bearded dragons before being sold.
  • JR
    Janet Rodgers
    Oct 15, 2025
    1.0
    Don't get your dog groomed by the groomer named Sara. She had my dog there for almost SIX hours AND the haircut was horrible. Nobody who knows what they are doing should keep a dog for SIX hours. I went to another grooming salon and my baby was done beautifully in less than three hours! Petco grooming has always been great and I'm sure they still are as long as you avoid Sara!

Frequently Asked Questions About Petco

Does the Petco Goshen location have a vet hospital?

No, Petco Goshen does not have a full-service vet hospital.

Does Petco Goshen offer vaccinations?

Yes, Petco Goshen provides vaccinations.