Banfield Pet Hospital® - Fort Wayne provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Many customers praised the staff for their kindness, attentiveness, and genuine care for pets.
Service Delays
Several reviews mentioned long wait times and delays in appointments, leading to frustration among customers.
Pricing Transparency
Customers expressed concerns about unclear pricing and unexpected costs during visits.
Mixed Experiences
While some customers had positive experiences, others reported unprofessional behavior and dissatisfaction with care.
AA
Adam
Nov 19, 2025
5.0
My cane corso puppy has been well taken care of by their team. They went out of their way to respond to my emails when I had questions. Great service
MA
Michelle Anes
Oct 17, 2025
1.0
Well I took my fur baby to the banfield fur his wellness check and was totally not happy. They were very slow and when I got their i asked them prices and they told me 26 dollars for rabies shot and 23 dollars for nails clipped never said anything about a Dr . Visit I told them I had 145 to spend on his visit and he had diarrhea still so they gave him some meds fur that and that was 23. Also do when I went to check out I asked them what the bill was going to be and they day said 143.68 wow after I told them I only had 145 to spend.i was so upset and about crying I will never take him back their I will take him to allen vet where they care and charge you what you can afford and we're awesome with tank
AS
Angel Skinner
Mar 9, 2021
5.0
I really like the care they show the animals that come there
DA
David L. Aghabekian
Feb 13, 2021
5.0
We've been bringing our cats here for well over a decade, but only once did we ever have a single problem. They've had staff changes over the years, both among the vet techs and the veterinarians, but not one that we've encountered had anything but a great attitude and obvious care for our fur babies.
The problem we had was several years ago, so it's very likely that the tech(s) responsible are no longer working there. One of our cats was semi-feral when we rescued her, and she scared them even after we'd had her awhile. I think it's because of that fear that, after a dental cleaning and while she was coming out of the anesthesia, they allowed her to remain in her own feces when she pooped in her cat carrier. They didn't clean her up at all, and didn't tell us about it, so we ended up having to bathe her thoroughly when we got home. It was extremely traumatizing for her, and got me a fair shave of gashes. I don't blame her, and I understand they were scared of her, but it really was something I would've expected them to take care of, or at the very least warn us about.
This is the absolute only thing that was ever even remotely problematic, and their staff is surely different by now, so even with that incident, we still highly recommend Banfield Apple Glen - at least as far as cat care goes. We can't speak for any other types of pets, but from what we've witnessed all this time, they'd likely be just as consistently great.
TD
TWINKLES dad61313
Sep 17, 2015
5.0
They know my baby girl very well. She loves them and they love getting to see her. I love the fact that I can pay a very small amount each month and everything is paid for and done. They are wonderful very knowledgeable people that work there and I will NEVER have another vet
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Fort Wayne offer?
Banfield Pet Hospital offers preventive care including vaccinations, dental care, parasite control, nutritional and behavioral counseling, microchipping, DNA testing, spay/neuter, and end of life care.
What are the operating hours for Banfield Pet Hospital in Fort Wayne?
The hospital is open Monday through Saturday from 7:00 AM to 6:00 PM and is closed on Sundays and major holidays.
Does Banfield Pet Hospital provide emergency veterinary care?
No, Banfield does not provide emergency care but offers urgent care advice during hospital hours and referrals to emergency facilities as needed.
Can I schedule an appointment online or through an app?
Yes, appointments can be scheduled online via the Banfield website or through the Banfield app available on iOS and Android.
What is the Optimum Wellness Plan offered by Banfield?
The Optimum Wellness Plan is an annual preventive care package including exams, vaccines, diagnostics, nutrition, and dental care, designed to keep pets healthy though ongoing preventive measures.
Does Banfield offer veterinary care online?
Yes, clients with Optimum Wellness Plans can get 24/7 remote general pet care advice and triage directly from a veterinarian through the Vet Chat™ feature on the Banfield app.
What types of appointments does Banfield Pet Hospital provide?
They offer in-room appointments where you and your pet visit the vet together, drop-off appointments with a scheduled pick-up call, and virtual visits for Optimum Wellness Plan clients.
Are there pet-related stores near Banfield Pet Hospital in Fort Wayne where I can shop before or after my visit?
Yes, PetSmart is located nearby offering pet supplies and services, making it convenient to shop for your pet's needs before or after your veterinary visit.
Where can I get my pet groomed or care for their appearance near Banfield Pet Hospital?
Nearby options include Casy Scissorhands and Sport Clips Haircuts of Fort Wayne - Apple Glen for pet-independent grooming or human grooming services, plus Sally Beauty and Hair by Lia for pet owners’ personal care needs close by.
Are there places to eat or relax near Banfield Pet Hospital in Fort Wayne?
Yes, nearby cafes like Empower Energy and Bob Evans Restaurant offer places to relax and eat, convenient for pet owners to grab a meal or drink around their veterinary appointment.
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