Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Fort Wayne provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.2
235 reviews
5 stars
155
4 stars
32
3 stars
12
2 stars
9
1 star
27
What are people saying?
AI-generated from recent customer reviews
Staff Care
Many customers praised the staff for their kindness, attentiveness, and genuine care for pets.
Service Delays
Several reviews mentioned long wait times and scheduling issues, leading to frustration among customers.
Pricing Transparency
Customers expressed concerns about unclear pricing and unexpected costs during visits.
Mixed Experiences
While some customers had positive experiences, others reported unprofessional behavior and dissatisfaction with care.
Facility Conditions
Some reviews highlighted cleanliness issues and concerns about the overall condition of the facility.
- AAAdam5 days ago5.0My cane corso puppy has been well taken care of by their team. They went out of their way to respond to my emails when I had questions. Great service
- MAMichelle AnesOct 17, 20251.0Well I took my fur baby to the banfield fur his wellness check and was totally not happy. They were very slow and when I got their i asked them prices and they told me 26 dollars for rabies shot and 23 dollars for nails clipped never said anything about a Dr . Visit I told them I had 145 to spend on his visit and he had diarrhea still so they gave him some meds fur that and that was 23. Also do when I went to check out I asked them what the bill was going to be and they day said 143.68 wow after I told them I only had 145 to spend.i was so upset and about crying I will never take him back their I will take him to allen vet where they care and charge you what you can afford and we're awesome with tank
- VSVikky StonerAug 14, 20254.0From start to finish I do have a few complaints. When I first called I was put on hold for about 20 mins so in that time I scheduled online and hung up. No biggie but a bit frustrating. Initially arrived 10 minutes early for my 4:30 appointment and checked in with a lady that kind of had a flat effect? Also no biggie. We weren’t seen until 5 which was very disappointing and frustrating as we had scheduled at 4:30. Aside from that the ladies who took a look at my cat were absolutely fantastic! They answered my questions, listened to concerns, and genuinely seemed to listen and understand. The recommendations were based in a place of care and not money, we chose what we could afford and have another appointment to follow up/ provide more care. Overall the office part was lacking but the team helping care for the pets was over the top phenomenal!
- AGAustin GerberJun 24, 20251.0They took my pet back, and I over heard them say “who get a cat and names them Houdini”. Just kinda seemed very unprofessional. Probably won’t be going back :/.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Fort Wayne offer?
Banfield Pet Hospital offers preventive care including vaccinations, dental care, parasite control, nutritional and behavioral counseling, microchipping, DNA testing, spay/neuter, and end of life care.
What are the operating hours for Banfield Pet Hospital in Fort Wayne?
The hospital is open Monday through Saturday from 7:00 AM to 6:00 PM and is closed on Sundays and major holidays.
Does Banfield Pet Hospital provide emergency veterinary care?
No, Banfield does not provide emergency care but offers urgent care advice during hospital hours and referrals to emergency facilities as needed.
Can I schedule an appointment online or through an app?
Yes, appointments can be scheduled online via the Banfield website or through the Banfield app available on iOS and Android.
What is the Optimum Wellness Plan offered by Banfield?
The Optimum Wellness Plan is an annual preventive care package including exams, vaccines, diagnostics, nutrition, and dental care, designed to keep pets healthy though ongoing preventive measures.
Does Banfield offer veterinary care online?
Yes, clients with Optimum Wellness Plans can get 24/7 remote general pet care advice and triage directly from a veterinarian through the Vet Chat™ feature on the Banfield app.
What types of appointments does Banfield Pet Hospital provide?
They offer in-room appointments where you and your pet visit the vet together, drop-off appointments with a scheduled pick-up call, and virtual visits for Optimum Wellness Plan clients.
Are there pet-related stores near Banfield Pet Hospital in Fort Wayne where I can shop before or after my visit?
Yes, PetSmart is located nearby offering pet supplies and services, making it convenient to shop for your pet's needs before or after your veterinary visit.
Where can I get my pet groomed or care for their appearance near Banfield Pet Hospital?
Nearby options include Casy Scissorhands and Sport Clips Haircuts of Fort Wayne - Apple Glen for pet-independent grooming or human grooming services, plus Sally Beauty and Hair by Lia for pet owners’ personal care needs close by.
Are there places to eat or relax near Banfield Pet Hospital in Fort Wayne?
Yes, nearby cafes like Empower Energy and Bob Evans Restaurant offer places to relax and eat, convenient for pet owners to grab a meal or drink around their veterinary appointment.