Banfield Pet Hospital in Evansville, IN, offers reliable petcare throughout Evansville, Newburgh, and other communities in Vanderburgh and Warrick counties. We can be found right off Burkhardt Road in the Lloyd Crossing shopping center, just a short drive from the Interstate 69 and Lloyd Expressway interchange.
Many customers praised the staff's compassion and dedication, especially in difficult situations involving sick pets.
Staff Friendliness
The majority of reviews highlighted the friendly and helpful nature of the staff, creating a welcoming environment for both pets and their owners.
Concerns with Services
Several customers expressed dissatisfaction with the quality of care, including misdiagnoses and inadequate treatment plans, leading to frustration.
Appointment Availability
Customers appreciated the ease of scheduling appointments, often being able to get in quickly compared to other veterinary clinics.
Wellness Plan Issues
There were mixed reviews regarding the wellness plan, with some finding it beneficial while others felt it was overpriced and not clearly communicated.
DM
Darcy and Josh Markee
Nov 3, 2025
1.0
Do not bring your pets to Banfield or Petsmart
WW
Wht Wch
Oct 24, 2025
5.0
A Beacon of Hope and Compassion: Unwavering Care for Rin at the Banfield Evansville, Indiana
I cannot adequately express the depth of my gratitude to Rin's team at the Banfield Veterinary Hospital in Evansville, Indiana.
Their commitment to my dog, Rin, who is battling cecal cancer, has been nothing short of extraordinary. They haven't just provided medical treatment; they have provided genuine, compassionate partnership through one of the hardest experiences a pet owner can face.
From the moment of Rin's diagnosis, the entire staff—from the front desk to the veterinary technicians and Dr. Williams—approached her care plan with meticulous dedication. They ensured every single health prescription, and every nuanced adjustment to her treatment protocol was handled seamlessly. They treat Rin as the precious family member she is.
A major concern was managing her strict, specialized food prescription, which is critical for her ongoing nutritional health while fighting cancer. The Banfield Evansville team took complete ownership of this complex logistic challenge. They consistently ensured her specific prescription food is available to her every single week. They stopped her diarrhea, her vomiting and put her on the right prescription food on which she is doing exceptionally well.
For all of you out there looking for a veterinary team that is truly committed - one that goes above and beyond, especially when dealing with chronic or specialized care needs, Dr. Williams and the entire Banfield Evansville team are truly exceptional and you will need to look nor further. Their expertise, combined with their profound compassion, has given Rin the best quality of life possible a dog with cecal cancer could ever hope to have. Thank you, Banfield, Evansville!
CW
Christopher White
Sep 24, 2025
5.0
You can't beat the staff or the doctors.
They always remember my dogs names.
I can't say enough about them . Ive been going there since they opened.
SS
Shaun Sapp
Sep 15, 2025
5.0
All the girls at Banfield are always amazing! They take great care of my Jayda.
CC
corporate cat
Jul 21, 2025
1.0
I came into banfield a few months back with my cat. She’s been having some serious skin issues and has been pulling out her fur, she’s been in a cone for over 4 months now and I went to banfield hoping for a solution to what’s been happening to my poor cat. When I brought her in everything was fine and the staff was super friendly, however when I went to pick her up is when the issues started. I was not greeted by the doctor, I was most literally handed my cat by one of the nurses and told she’s just nervous and needs to be an expensive anxiety medication. That medicine ended up not working at all and made my cat completely lose her appetite. So of course I call banfield again, explain what’s happening and so on. So I receive a call back from the vet and I explained that the second the cone is taken off of my cat she’s ripping out her hair and the vet on the phone laughed. Like most literally laughed and said it was funny, I really didn’t appreciate this— especially since this was mine and my cats first ever vet experience. Later on I end up finding out my cat just has ringworm and a small skin allergy. I felt extremely ignored during this whole process from this office, I felt like everything I was explaining just wasn’t taken into thought what’s so ever and I felt like I just threw almost $200 at a vet office just to be told something completely wrong and then had to spend a extra $60 every two weeks on a medication my cat didn’t even need. I really wished they did a more thorough exam of my cat especially since I paid for it and came in explaining it was something to do with her skin. Unfortunately I will not be returning to this vet.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
Where is Banfield Pet Hospital located in Evansville?
Banfield Pet Hospital is located at 215 N Burkhardt Rd, Evansville, IN 47715.
What are the operating hours of Banfield Pet Hospital?
Banfield Pet Hospital is open Monday, Tuesday, Thursday from 7:00 AM to 6:00 PM, Wednesday and Friday from 8:00 AM to 6:00 PM, and Saturday from 7:00 AM to 5:00 PM. It is closed on Sundays and major holidays like Thanksgiving and Christmas.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield does not provide emergency care, but you can call during hospital hours for urgent care advice or referrals. For emergencies during non-hospital hours, contact your local emergency hospital.
What preventive pet health care services does Banfield provide?
Banfield offers preventive services including vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations.
Can I get veterinary care online through Banfield?
Yes, Banfield clients with Optimum Wellness Plans can access remote general pet care advice and triage support 24/7 via Vet Chat™ on the Banfield app.
How can I schedule an appointment at Banfield Pet Hospital?
Appointments can be scheduled online via their website or by using the Banfield mobile app available on iOS and Android.
What types of appointments does Banfield offer?
Banfield offers in-room appointments, drop-off appointments where you leave your pet and get notified when they're ready, and virtual visits for Optimum Wellness Plan members.
What nearby places can help me find Banfield Pet Hospital?
Banfield Pet Hospital is located in the Lloyd Crossing shopping center near PetSmart, Kohl's, and Vans, and is just a short drive from the Interstate 69 and Lloyd Expressway interchange.
What nearby pet-related stores are close to Banfield Pet Hospital?
Nearby pet-related stores include PetSmart, which offers pet products and services, making it convenient to shop for your pet before or after your veterinary visit.
What dining options are available near Banfield Pet Hospital?
Nearby dining options include Chick-fil-A, MOD Pizza, Pizza Hut Express, Red Robin Gourmet Burgers, Penn Station East Coast Subs, and Outback Steakhouse, offering a variety of meals before or after your visit.