Petco

4.0
679 reviews

About

Pet StorePet supply storeAquarium Shop
Visit your Columbus Pet Store located at 1337 N National Rd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1337 N National Rd, Columbus, IN
47201, United States

Hours

Reviews

4.0
673 reviews
5 stars
357
4 stars
151
3 stars
66
2 stars
31
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while many customers praised the friendliness and helpfulness of employees, several reviews highlighted rude and unhelpful interactions.

Product Availability

Customers appreciated the availability of pet food and supplies, but some expressed disappointment over limited options and stock issues, particularly with live animals.

Grooming Services

Grooming services received positive remarks for quality and care, although there were complaints about specific grooming experiences.

Pricing Concerns

Many customers noted that prices are higher compared to competitors, leading to dissatisfaction with perceived value.

Animal Care Standards

Several reviews raised concerns about the conditions of live animals in the store, including reports of sick or poorly cared for pets.
  • MJ
    Mona Jalal
    Oct 17, 2025
    5.0
    Mikel Ernstes did 1:1 private training with my Newfoundland puppy today and my puppy already is listening to me and the tricks he thought me work great. He also provided me some tips how to make my puppy’s food more appealing. Now he is eating the food he should be eating with the toppers I added on his suggestion. My dog really liked Mikel and fully listened to him. He is very gentle with dogs and also explained everything to me very well. My puppy will join a 6 week group training with Mikel in December. Looking forward to learning more from him. End of private training class, Mikel even provided BooBoo with some enrichment activities that I found very engaging. After our class, Mikel sent me an email enclosing all the instructions he used for training BooBoo on the commands we agreed upon before the class. His training method is very different and he is a natural. My puppy just bonded with him and was magically listening to him. Staffs are very nice both to me and also my puppy. We had a great experience for our first time in Petco and we will sure be back.
  • TJ
    TERRY jaglowicz (T J)
    Sep 21, 2025
    4.0
    Small , but good . I wish it was bigger so you'd have more options to choose from when it comes to treats and toys. But overall it's a good little spot people are super friendly there.
  • PD
    Pamela Diaz
    Sep 7, 2025
    5.0
    I take my American Bulldog here, she loves it, I taken her here since she was about 3 months old to get her nails trimmed and she is almost 3 years old, the staff has always been great with her and in the store as well, I recommend if you haven’t already? Go check them out ♥️
  • RP
    Rebecca Patton
    Aug 28, 2025
    5.0
    This store always has the pet food I need in stock.
  • RB
    Rupert Barnett
    Aug 15, 2025
    2.0
    We got our dog back from the groomer. And when we got hshe had quilts on her back from being clippers. We took the dog to the vet. And said that the dog had been burned by the clippers. Cost us a $100 or more. I'm not real happy about it.

Frequently Asked Questions About Petco

Does the Petco Columbus location have a vet hospital?

Yes, Petco Columbus has a full-service vet hospital.

Does Petco Columbus offer vaccinations?

Yes, Petco Columbus provides vaccinations.