Compassionate Care
Many customers praised Dr. Gough and his staff for their kindness, compassion, and genuine care for animals.
Pricing Concerns
Several reviews mentioned issues with pricing, including unexpected costs and higher-than-expected bills.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about inadequate care and poor communication from staff.
Long-Term Trust
Long-time clients expressed strong trust in Dr. Gough, highlighting his experience and the quality of care over many years.
Staff Communication
Customers frequently reported difficulties in reaching the office and receiving timely responses, indicating a need for improvement in communication.