Compassionate Care
Many customers praised Dr. Gough and his staff for their kindness, compassion, and genuine care for pets.
Pricing Concerns
Several reviews mentioned issues with pricing, including unexpected costs and higher-than-expected bills.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about inadequate care and poor communication from staff.
Long-Term Trust
Numerous long-time clients expressed strong loyalty to Dr. Gough, citing decades of trust and satisfaction with his veterinary services.
Staff Communication
Feedback highlighted issues with the reception staff, including difficulties in making appointments and poor customer service.