Business Details
About
Animal HospitalVeterinarianEmergency Veterinarian Service
Hanover Veterinary Hospital provides surgery, emergency services, wellness care, mobile services, vaccinations, dental care in the Cedar Lake, IN area.
Location
Hours
Reviews
4.2
182 reviews
5 stars
132
4 stars
11
3 stars
5
2 stars
6
1 star
28
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff for their kindness, compassion, and thoroughness in caring for their pets, especially during difficult times.
Professionalism
While most reviews highlighted the professionalism of the staff, there were notable complaints about unprofessional behavior and poor communication in some instances.
Mixed Experiences
Customers reported a wide range of experiences, with some expressing satisfaction with the care received, while others described negative experiences related to billing and treatment recommendations.
Fear-Free Approach
Several reviews mentioned the clinic's commitment to a 'fear-free' environment, which helped anxious pets feel more comfortable during visits.
Concerns Over Pricing
There were multiple mentions of high costs and perceived upselling of services, leading to dissatisfaction among some customers.
- SKSusan Koehn3 days ago2.0We brought our cat in because of the failure of another vet to.monitor his blood pressure with his heart murmur medication causing him.to.lose a portion of his eyesight. One of your vets increased the amount of one of his medications. When we asked why we were told the vet was gone for several days and there was no one else who could answer. The vet was supposed to call us and never did. If we can't get answers about something relatively simple we're not sure about continuing his care with Hanover.
- KKKali Komazec6 days ago5.0I absolutely love taking my dogs to Hanover! I feel like they are very comprehensive in their care. They have seen us through a few catastrophes and have always been very reasonable.
- COChris OttNov 17, 20255.0I have been taking my dog here for 12 years they are great with pets that are anxious or scared.. One of my favorite things is the LIFETIME SHOTS program they offer which allows me to keep my baby up to date affordably please look into this program
- LLLisa LaskarinNov 10, 20255.0Definitely the best caring place to take your pet! Sincere, informative, and they listen to you and are super with my almost 3 year old Aussiedoodle! I feel confident in their care. If you want to always have extraordinary care, come to this place. You won't be disappointed.
- TBTwana BerryOct 26, 20255.0I’m giving Hanover Veterinary Clinic a well-deserved 10 out of 10! From the moment I walked through the door, I was greeted with a warm smile and instantly felt welcomed. I was introduced to Maddie, the sweetest Clinic Specialist, who took wonderful care of us from start to finish. Our veterinarian was amazing, attentive, kind, and thorough in explaining every step, procedure, and cost involved in Daisy’s treatment. I truly appreciated the time taken to make sure I understood everything and that Daisy received the best care possible. Hanover Veterinary Clinic truly rocks! Thank you for making our first visit such a positive and reassuring experience.
Frequently Asked Questions About Hanover Veterinary Hospital
Do you have payment plans?
We offer financing options through Scratch, Care Credit, and Trupanion Direct Pay. Financial constraints should not prevent your pet from receiving necessary emergency animal surgery services. Please contact our office for additional details on these payment plans.
Can we make a same-day appointment?
Same-day appointments may be available, depending on our schedule. It's worth noting that approximately 33% of pets require emergency veterinary care annually, according to CNBC. If your pet needs urgent animal surgery services, please reach out to our team via phone or our website.
Are you a walk-in clinic?
Our clinic operates on an appointment basis. For information about our pet surgery services, we encourage you to contact the team at Hanover Veterinary Hospital.
What days of the week do you perform surgeries?
Our pet surgery services are available Monday through Friday.
What is the recovery time after surgery?
Recovery time varies based on the specific procedure. Our pet surgeons provide comprehensive post-operative instructions for each patient to facilitate optimal recovery at home.
Do you offer mobile vet services?
Yes, we provide mobile veterinary services. Our team can attend to your pet's needs in the comfort of your home environment.
What is the Free Vaccine for Life program?
For detailed information about our Free Vaccine for Life program, please contact our office directly.
Can you treat exotic animals?
Our veterinarians primarily treat cats and dogs. However, our technicians can provide nail and beak trims, as well as wing clips for birds and small exotic mammals.
What does Fear Free medicine mean for my pet?
Fear Free medicine prioritizes your pet's comfort throughout their visit. We employ strategies to identify and mitigate stress triggers, including calming music upon arrival and pheromone therapy within our clinic. For more comprehensive information, please visit our website.
Do you have grooming services?
We offer nail trimming and bathing services for pets. However, we do not provide haircut services.
Do you offer payment plans for veterinary services?
Yes, Hanover Veterinary Hospital offers financing options through Scratch, Care Credit, and Trupanion Direct Pay to help manage emergency animal surgery costs.
Can I make a same-day appointment for my pet?
Same-day appointments may be available depending on the schedule. It's best to contact Hanover Veterinary Hospital by phone or website for urgent animal surgery services.
Are walk-in visits accepted at Hanover Veterinary Hospital?
No, the clinic operates on an appointment basis. Please contact the hospital for pet surgery services or to schedule an appointment.
On which days are pet surgeries performed?
Pet surgeries at Hanover Veterinary Hospital are performed Monday through Friday.
How long is the recovery time after pet surgery?
Recovery time varies by procedure. The pet surgeons at Hanover Veterinary Hospital provide detailed post-operative instructions to ensure proper recovery at home.
Does Hanover Veterinary Hospital provide mobile veterinary services?
Yes, mobile veterinary services are available to care for your pet in the comfort of your home.
What is the Free Vaccine for Life program?
For detailed information about the Free Vaccine for Life program, please contact Hanover Veterinary Hospital directly.
Can exotic animals be treated at Hanover Veterinary Hospital?
The veterinarians primarily treat cats and dogs, but technicians can provide nail and beak trims and wing clips for birds and small exotic mammals.
Are there nearby lodging options if I need to stay overnight near Hanover Veterinary Hospital in Cedar Lake?
Yes, Economy Inn & Suites Cedar Lake is nearby and offers convenient accommodations for pet owners visiting the hospital.
What nearby places can I visit before or after a visit to Hanover Veterinary Hospital?
Visitors can check out local spots such as Cedar Point Horse Park for outdoor recreation or enjoy dining at Corky's Dogg House, a nearby hot dog restaurant.
Are there nearby pet-related services near Hanover Veterinary Hospital in Cedar Lake?
Yes, nearby you can find services like Corky's Dogg House, which serves food, and other businesses which might help with pet supplies or services.