Business Details
About
Animal HospitalVeterinarianEmergency Veterinarian Service
Hanover Veterinary Hospital provides surgery, emergency services, wellness care, mobile services, vaccinations, dental care in the Cedar Lake, IN area.
Location
Hours
Reviews
4.2
193 reviews
5 stars
142
4 stars
11
3 stars
5
2 stars
6
1 star
29
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff for their kindness and compassion, especially during difficult times such as euthanasia.
Professionalism
The majority of reviews highlighted the professionalism and thoroughness of the staff, with many noting the clear communication and detailed explanations provided.
Mixed Experiences
While many customers had positive experiences, there were notable complaints regarding poor communication, perceived upselling, and some instances of unprofessional behavior.
Comfort for Pets
Several reviews mentioned the clinic's effective 'fear-free' approach, making pets feel comfortable during visits.
Concerns Over Costs
Some customers expressed dissatisfaction with pricing and felt that the clinic was more focused on financial gain than on pet care.
- BSBeverly Sausaman4 days ago5.0They were just so wonderful in caring for my old nervous coonhound. He suffered from chronic ear and skin infections. Every time we thought he was cured it came back worse than the last time. We needed a vet closer to home and Hanover got him in fast. I really thought he was going to need to be put down with how fast the infection took over but they were honestly miracle workers and didn't give up on him. It took several appointments and rounds of antibiotics and changing his diet. After about 3 months he had thick beautiful shiny fur again and all signs of allergies and infection were gone. Unfortunately he crossed the rainbow bridge in November, but they gave him the quality of life he deserved in his last 6 months.
- TGTiffany GDec 27, 20255.0I took my 5-month-old kitten, Harper, in to be spayed and vaccinated, here. The staff was very professional and friendly, explained the procedure well, and had a very clean facility. A big thank you to the wonderful Dr. (Bieszczak) and staff, who performed her surgery! She has a very small incision, and had a very short recovery time! There will be no litters of kittens to add to the homeless pet population from us! ❤️ Happy cat mom, and a happy kitty! ❤️
- PBPaulette BrockDec 25, 20255.0I have taken my 2 Dachshunds to Hanover Veterinary Hospital for over 8 years. Recently my 15-year-old Dachshund became very unwell, and each time Liesel needed to be seen, she saw a vet promptly. Unfortunately, I had to decide whether or not to put her through surgery and possibly chemo along with major organs that weren't performing well. The morning she crossed the Rainbow Bridge, the vet and staff of Hanover were very kind and compassionate. At my request I was allowed to remain with Liesel until she was gone. Then I was able to spend some quiet, alone time with her. Everyone there was empathic to me, which I very much appreciated.
- CPC PDec 20, 20255.0My dog was sick for about 3 days so I called and they got me in that same day, did a thorough exam, gave her some medicine and we were on our way home in about an hour. Really good service.
- DTDiane TrippeerDec 19, 20255.09 years ago Hanover Vet saved my dogs life today he is amazing. I will never use any other Vet.
Frequently Asked Questions About Hanover Veterinary Hospital
Do you have payment plans?
We offer financing options through Scratch, Care Credit, and Trupanion Direct Pay. Financial constraints should not prevent your pet from receiving necessary emergency animal surgery services. Please contact our office for additional details on these payment plans.
Can we make a same-day appointment?
Same-day appointments may be available, depending on our schedule. It's worth noting that approximately 33% of pets require emergency veterinary care annually, according to CNBC. If your pet needs urgent animal surgery services, please reach out to our team via phone or our website.
Are you a walk-in clinic?
Our clinic operates on an appointment basis. For information about our pet surgery services, we encourage you to contact the team at Hanover Veterinary Hospital.
What days of the week do you perform surgeries?
Our pet surgery services are available Monday through Friday.
What is the recovery time after surgery?
Recovery time varies based on the specific procedure. Our pet surgeons provide comprehensive post-operative instructions for each patient to facilitate optimal recovery at home.
Do you offer mobile vet services?
Yes, we provide mobile veterinary services. Our team can attend to your pet's needs in the comfort of your home environment.
What is the Free Vaccine for Life program?
For detailed information about our Free Vaccine for Life program, please contact our office directly.
Can you treat exotic animals?
Our veterinarians primarily treat cats and dogs. However, our technicians can provide nail and beak trims, as well as wing clips for birds and small exotic mammals.
What does Fear Free medicine mean for my pet?
Fear Free medicine prioritizes your pet's comfort throughout their visit. We employ strategies to identify and mitigate stress triggers, including calming music upon arrival and pheromone therapy within our clinic. For more comprehensive information, please visit our website.
Do you have grooming services?
We offer nail trimming and bathing services for pets. However, we do not provide haircut services.
Do you offer payment plans for veterinary services?
Yes, Hanover Veterinary Hospital offers financing options through Scratch, Care Credit, and Trupanion Direct Pay to help manage emergency animal surgery costs.
Can I make a same-day appointment for my pet?
Same-day appointments may be available depending on the schedule. It's best to contact Hanover Veterinary Hospital by phone or website for urgent animal surgery services.
Are walk-in visits accepted at Hanover Veterinary Hospital?
No, the clinic operates on an appointment basis. Please contact the hospital for pet surgery services or to schedule an appointment.
On which days are pet surgeries performed?
Pet surgeries at Hanover Veterinary Hospital are performed Monday through Friday.
How long is the recovery time after pet surgery?
Recovery time varies by procedure. The pet surgeons at Hanover Veterinary Hospital provide detailed post-operative instructions to ensure proper recovery at home.
Does Hanover Veterinary Hospital provide mobile veterinary services?
Yes, mobile veterinary services are available to care for your pet in the comfort of your home.
What is the Free Vaccine for Life program?
For detailed information about the Free Vaccine for Life program, please contact Hanover Veterinary Hospital directly.
Can exotic animals be treated at Hanover Veterinary Hospital?
The veterinarians primarily treat cats and dogs, but technicians can provide nail and beak trims and wing clips for birds and small exotic mammals.
Are there nearby lodging options if I need to stay overnight near Hanover Veterinary Hospital in Cedar Lake?
Yes, Economy Inn & Suites Cedar Lake is nearby and offers convenient accommodations for pet owners visiting the hospital.
What nearby places can I visit before or after a visit to Hanover Veterinary Hospital?
Visitors can check out local spots such as Cedar Point Horse Park for outdoor recreation or enjoy dining at Corky's Dogg House, a nearby hot dog restaurant.
Are there nearby pet-related services near Hanover Veterinary Hospital in Cedar Lake?
Yes, nearby you can find services like Corky's Dogg House, which serves food, and other businesses which might help with pet supplies or services.