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Petco

4.2
(518 reviews)

Business Details

(317) 337-9505

About

Pet StorePet supply storeAquarium ShopPetco
Petco is your trusted pet store near you in Carmel. Visit your local Petco at 10025 N Michigan Rd 160 for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats. If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet. This Petco location also offers Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department, making it a one-stop pet shop for products and services. Visit your Carmel Petco today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
10025 N Michigan Rd 160, Carmel, IN
46032, United States

Hours

Reviews

4.2
518 reviews
5 stars
299
4 stars
109
3 stars
49
2 stars
20
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude interactions and a lack of assistance.

Staffing Issues

Many reviews highlighted that the store is often understaffed, leading to long wait times and difficulty in receiving help.

Cleanliness and Organization

The store is generally noted for being clean, but several customers mentioned issues with organization and stock levels, describing it as messy or low on inventory.

Grooming Services

Grooming experiences varied widely, with some customers expressing satisfaction while others reported poor service and negative experiences.

Product Availability

Customers appreciated the variety of products available, but some noted that certain items were frequently out of stock.
  • GU
    Gavin Upcroft
    Feb 11, 2026
    5.0
    Very nice people and the groomers do a decent job.
  • RD
    Reignn Drop
    Jan 22, 2026
    2.0
    The store was quiet. Walked past 3 different workers, not one person asked if I needed help finding anything. Nobody had any name tags. There didn't seem to be any sense of urgency for anybody to help with anything. The employees were slowly doing the truck that was all over the floor in aquatics. Use to come here weekly, now will not be returning after the fall of the store over the past few months.
  • A
    나하니
    Dec 29, 2025
    3.0
    I waffled on the rating a bit with this review. As a frequent shopper at Petsmart I decided to check out Petco since I was on that side of town. It was fairly early in the morning when I arrived and there were just a handful of customers inside. It seems like there was only one person really working (he was helping assist a few customers in getting fish). This associate was detailed and very helpful when questions were asked. We noticed there was really no one manning the register when approached with a question. After standing there for a few moments an employee a few registers over (that was closed) on his phone eventually made his way over. He had no drive to work quickly or efficiently, and rang up my order at a turtle's pace. They didn't have any bags at all in the store so everything had to carried out by hand. The positive side of this was the variety in their stock, the informative employee who carefully bagged all fish, and cleanliness of the store.
  • EV
    Emma Vargas
    Nov 30, 2025
    1.0
    Sales associate acknowledged price tag was wrong, but then refused to honor price on the discounted tag. Cashier made snarky comments throughout checkout interaction and was incredibly non-personable and rude. I was actually taken aback by the experience, and we left our items without purchasing anything as a direct result.
  • JC
    judi coffey
    Sep 28, 2025
    1.0
    Difficult these days to get service at this store. Seems to always be understaffed

Frequently Asked Questions About Petco

Does the Petco Carmel location have a vet hospital?

No, Petco Carmel does not have a full-service vet hospital.

Does Petco Carmel offer vaccinations?

Yes, Petco Carmel provides vaccinations.

Brand Certified Facts from Petco

Petco partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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