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VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Carmel provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.1
127 reviews
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- NPNancy PrestonNov 7, 20255.0The services that we received have been excellent. Dr. Radney and the entire staff are amazing. They take time to listen, explain options, and always do a next day follow up.
- CHCathy HamiltonOct 2, 20255.0I love all the staff at this location from the reception to the vet techs to the doctors. I’ve seen all 3 doctors and all have been great. I’ve never had a bad experience at this location.
- BBBass4EverSep 15, 20255.0Great staff, great attitude and great service. My dog get the best treatment. Thank you.
- IVInsan ViniDec 20, 20245.0Caring, compassion, knowledgeable
- TWTima WardFeb 9, 20241.0long review!!! I recently had a bad experience here with my fur baby, which is unfortunate because I have been going to Banfield for awhile for her routine check ups. I took her in last month (January 9, 2024) for her comprehensive exam and expressed a certain concern for her leg as she was having trouble going up the stairs. This lasted maybe a week at the end of December. I brought her in and she was NOT limping or having any issues going up the stairs. The vet suggested X-rays and we agreed to it. X-rays came back fine other than having. little bit of arthritis in her back right leg. I took her in on Jan 9th, completely fine and no issues walking whatsoever, but ever since then, after picking her up from Banfield, she has had issues walking on her back right leg and has been limping EVER SINCE! I believe they did something to her after the x-ray was performed. I noticed after I picked her up and we started to walk out of the store that she was not walking correctly on her back right leg and wouldn't even put it down. She was walking on only three legs then and is still to this day doing so (Feb 9, 2024). I immediately turned around and asked one fo the front desk ladies (who was rude and always looks so mad. this was not someone I talk to usually), she went back and asked and said that my dog was limping like this since before the X-ray and when they took her out of the cage. Which I doubt because if something was majorly wrong, it would've showed up on the xray. It is even stated on her patient notes from when I first brought her in to drop her off that day that "Patient is currently NOT LIMPING". So another red flag. When I came and picked up her up, the vet didn't even come out and talk to me. The assistant did. I called to speak to the vet again once I picked up my dog to explain the notes on the X-ray to both my husband and I so we could understand better and she seemed annoyed that I called to ask and said " I thought we had an understanding of this earlier". I even asked about her limping and even stated on the phone that my dog was not limping prior to coming into her office today, and it is even stated on the patient notes and she said its probably from grading her? Or something and stretching her out (a different answer from what the front desk receptionist had). I called the vet wanting to bring her in again because 4 days had gone by and it was still not better, then decided that maybe we will give it a week to see if she gets better. A week has gone by and STILL HAS NOT gotten better AND this has hindered her from her daily activities like jumping on the couch, walking up the stairs, jumping on the bed, walking, running, etc. I called again to bring her in and check and I didn't even talk to the vet, I talked to the receptionist and she said the vet said to refer her to an orthopedic surgeon. I am very disappointed! Its like they didn't even care to look at her again considering this injury happened UNDER THEIR CARE. I would not recommend Banfield to anyone. Because not only did I have this bad experience, but I hate that they only offer drop off appointments having to leave my dog in a cage FOR HOURS! The Banfield I went to used to let me be in the room during comprehensive exams and I didn't have to drop off my dog. I also caught the vet saying one time that she "didn't have to muzzle my dog" during her exam. Which I'm not okay with. My dog is the sweetest and for them to have to muzzle her, they must have had to do something to her. Not only that, but BOTH of my dogs get the worst anxiety going there and ABSOLUTELY hate it. I took my fur baby to an emergency vet and she was comfortable with them. Save yourself the time and find a different vet!!! WE WILL NOT BE GOING BACK.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours for Banfield Pet Hospital in Carmel?
Banfield Pet Hospital in Carmel is open Monday through Saturday from 8:00 AM to 6:00 PM and closed on Sundays.
Does Banfield Pet Hospital provide emergency veterinary services?
No, Banfield does not provide emergency care services. You can call during hospital hours for urgent care advice and referrals. Outside of these hours, please contact your local emergency hospital.
What types of preventive pet health care services does Banfield offer?
Banfield offers vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations as part of their preventive care.
What is included in Banfield's Optimum Wellness Plan?
The Optimum Wellness Plan provides annual preventive care including exams, vaccines, diagnostic screenings, nutritional and dental consultations, with automatic renewal every 12 months.
How can I pay for the Optimum Wellness Plan at Banfield?
You can spread the cost evenly over 12 months via automatic withdrawals or credit card charges, or opt to pay in full at enrollment.
Are appointments required at Banfield Pet Hospital in Carmel?
Yes, appointments are required to visit Banfield Pet Hospital.
Can I get remote veterinary advice from Banfield?
Yes, clients with Optimum Wellness Plans can use Vet Chat™ on the Banfield app for 24/7 remote general pet care advice and triage support.
What nearby pet stores can I visit along with Banfield Pet Hospital?
PetSmart is located near Banfield Pet Hospital, providing convenient access to pet supplies and services before or after your veterinary visit.
Where can I find shopping and dining options near Banfield Pet Hospital in Carmel?
Greyhound Plaza shopping center and restaurants like Texas Roadhouse and Charleston's Restaurant are nearby options to visit before or after your pet's appointment.
Are there medical and veterinary facilities near Banfield Pet Hospital in Carmel?
Yes, nearby medical facilities include St Vincent Outpatient Rehab, Riley Pediatric Primary Care, and Best Friends Forever, a community veterinary and pet services provider.