Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Avon provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.3
190 reviews
5 stars
128
4 stars
30
3 stars
10
2 stars
5
1 star
17
What are people saying?
AI-generated from recent customer reviews
Staff Quality
Many customers praised the staff for being friendly, caring, and knowledgeable, with several specific mentions of individual staff members providing exceptional service.
Veterinary Care
While some reviews highlighted excellent care and thorough examinations, there were significant concerns about misdiagnoses and lack of urgency in critical situations.
Pricing Concerns
Customers expressed dissatisfaction with pricing, describing services as overpriced and feeling that the wellness plans did not provide adequate value.
Appointment Issues
Several reviews noted problems with appointment scheduling, including last-minute cancellations and poor communication regarding appointment status.
Compassion and Empathy
Feedback indicated a lack of empathy from certain veterinarians, particularly during sensitive situations like euthanasia, contrasting with positive experiences from other staff.
- JKJulie Koskey3 days ago5.0Love this place. They take so good care of my dogs. Their service is awesome. All the doctors and nurses are so nice when we go there.They arent very expensive which I like. I would recommend Banfield to others.
- LCLisa ClinkenbeardOct 11, 20255.0The staff is great and so easy to work with. They are also efficient. There love for your pet has been demonstrated by all staff.
- RRR. Fink (RF)Sep 29, 20252.0They are pretty pricy here and the last time Dr. Lee was agitated when I forgot to asked a question.But 100 dollars for a rabies shots n office visit?! I found one for 48 bucks for rabies shot and visit fee!
- SWStacy WoodSep 15, 20255.0I can't say enough about the staff and the care my pup Romeo receives here. I recommend them 100% for your pets needs. They treat your fur baby like it's theirs. Compassionate, caring, they have empathy and you can tell they love animals!!!
- NQNicole QuintSep 15, 20255.0Dr. Lee and his team are amazing! He is so kind and gentle with my two cats. We have been seeing him for 9 years now. He never misses a beat. He’s the best there is! We even drive 45 mins each way to see him. Your pets will love him and his staff!!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Avon provide?
Banfield Pet Hospital offers preventive care, nutrition advice, parasite control, vaccinations, dental care, spay/neuter services, end of life care, microchipping, and DNA testing for pets.
Does Banfield Pet Hospital offer emergency care for pets?
Banfield does not provide emergency care, but you can call during hospital hours for urgent care advice and referrals. For emergencies outside hours, please contact your local emergency hospital.
Can I receive veterinary care online through Banfield?
Yes, Banfield clients with Optimum Wellness Plans can access 24/7 remote pet care advice and triage support through Vet Chat™ on the Banfield app.
What is included in the Optimum Wellness Plan at Banfield?
The Optimum Wellness Plan provides annual preventive care including exams, vaccines, early screening diagnostics, nutrition consultations, and dental care. It does not cover treatment for unpredictable conditions but offers discounts.
How can I pay for an Optimum Wellness Plan at Banfield?
You can pay monthly through automatic bank withdrawal or credit card charges, or in full at enrollment to budget your pet's essential health care.
What types of appointments does Banfield Pet Hospital offer?
They offer in-room appointments where you stay with your pet, drop-off appointments with pickup calls, and Virtual Visits for Optimum Wellness Plans to receive care from home.
What are Banfield Pet Hospital Avon's operating hours?
The hospital is open Monday through Saturday from 7:00 AM to 6:00 PM and closed on Sundays and major holidays.
Where is Banfield Pet Hospital located in Avon?
It is located at 10697 East US Hwy 36, Avon, IN 46123, United States.
Which nearby pet-related stores can I visit along with Banfield Pet Hospital in Avon?
Nearby you can visit PetSmart for pet grooming and supplies, and PetSmart Dog Training for obedience classes, useful for comprehensive pet care and training.
What dining options are available near Banfield Pet Hospital in Avon?
Nearby restaurants include White Castle, McDonald's, Chick-fil-A, Einstein Bros. Bagels, Papa Murphy's Take 'N' Bake Pizza, Tropical Smoothie Cafe, Firehouse Subs, and Steak 'n Shake - great for grabbing a meal before or after your visit.
Are there furniture and retail stores close to Banfield Pet Hospital in Avon?
Yes, nearby are Bob’s Discount Furniture and Mattress Store, Kittle's Rooms Express, The Room Place, Mattress Firm Avon, and Mattress Firm, useful if combining errands with your pet visit.