Business Details
About
Pet StorePet supply storePetco
Visit your Willowbrook Pet Store located at 6300 Robert Kingery Highway for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
406 reviews
5 stars
247
4 stars
72
3 stars
25
2 stars
10
1 star
52
What are people saying?
AI-generated from recent customer reviews
Staff Performance
While many customers praised the friendly and helpful staff, there were several complaints about unprofessional behavior from specific groomers and management.
Grooming Services
Grooming experiences were mixed, with some customers expressing satisfaction with specific groomers, while others reported poor handling and care of their pets.
Customer Service
Overall customer service received positive remarks, but there were notable instances of poor communication and unhelpful attitudes from management.
Store Environment
The store was frequently described as clean, organized, and well-stocked, contributing positively to the shopping experience.
- HCH CDec 27, 20255.0Friendly helpful staff & great selection for various pets
- CSCraig SchmidtDec 18, 20255.0Friendly staff!
- PKPeggy KeatingDec 11, 20255.0Always helpful, always friendly, always going back there for my pet needs! It’s nice to meet others who love animals just as much I do! Thanks Petco and Happy Holidays!🎄
- KLKerry LennonNov 23, 20251.0Did you know, if your dog is elderly with mobility issues (ours is a 13 year old Chiweenie with grade 4 luxating patellas) if you take them here you and your dog will get shamed and told to leave because they don’t service “dogs that can’t walk.” I’ve never been sadder for my dog than how she was treated today. Please, if you love your dog don’t take them here, they clearly do not care about animals. The groomer? Kara G.
- DBDejah BurtonNov 11, 20251.0Kara was extremely unprofessional. She was wrestling with my dog and only stopped because another groomer informed her I was watching. I had to have another worker stop the service. She claimed he was being naughty but did not stop the service. My dog is now in distress with 2 unclipped nails. She is not trained in handling dogs and is unable to make a judgement of when to stop a service. I will not be returning and advise others to be mindful and watch if she is working with your dog.
Frequently Asked Questions About Petco
Does the Petco Willowbrook location have a vet hospital?
No, Petco Willowbrook does not have a full-service vet hospital.
Does Petco Willowbrook offer vaccinations?
Yes, Petco Willowbrook provides vaccinations.
Does Petco Willowbrook offer curbside pickup?
Yes, curbside pickup is available at Petco Willowbrook. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Willowbrook Petco?
Hamster and guinea pig prices vary by location. Call your Willowbrook Petco at 6303201788 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Willowbrook sell dogs?
No, Willowbrook Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services does Petco in Willowbrook offer for pet care?
Petco Willowbrook provides premium pet foods, expert training, and vaccination services for your pets.
Does Petco Willowbrook have a full-service veterinary hospital?
No, the Petco Willowbrook location does not have a full-service vet hospital.
Can I get my pets vaccinated at Petco Willowbrook?
Yes, Petco Willowbrook offers vaccination services for pets.
Is curbside pickup available at Petco Willowbrook?
Yes, curbside pickup is available for eligible products at Petco Willowbrook.
What are the weekday operating hours for Petco Willowbrook?
Petco Willowbrook is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 9:00 AM to 7:00 PM.
Does Petco Willowbrook sell dogs or cats?
No, Petco Willowbrook does not sell dogs or cats; however, through the Petco Love program, you can meet adoptable dogs and cats at the store.
What nearby fitness centers can I visit before or after shopping at Petco Willowbrook?
Orangetheory Fitness, Charter Fitness, and CFX Willowbrook gyms are nearby and great options to visit before or after your trip to Petco.
Are there any nearby pet services or training locations near Petco Willowbrook?
Yes, the Vetco Vaccination Clinic nearby offers additional pet training and services complementary to Petco's offerings.
Where can I enjoy a meal or coffee near Petco Willowbrook?
Nearby spots include The Brook Bar, Kikka Sushi, Melt n Dip, WFM Coffee Bar, and Cafe La Fortuna for dining and coffee options.
How can I book grooming services at Petco Willowbrook?
You can book grooming appointments online through Petco's grooming reservation website specific to the Willowbrook location.