Petco

4.4
416 reviews

About

Pet StorePet supply storePetco
Visit your Wheaton Pet Store located at 23 Danada Square E. for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
23 Danada Square E, Wheaton, IL
60189, United States

Hours

Reviews

4.4
412 reviews
5 stars
270
4 stars
75
3 stars
33
2 stars
14
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their willingness to assist and provide information.

Grooming Services

The grooming services received mixed reviews; while some customers had positive experiences, others reported dissatisfaction with the grooming results.

Store Cleanliness

Customers consistently noted that the store was clean, organized, and well-stocked, contributing to a pleasant shopping experience.

Product Availability

The store was recognized for having a wide selection of pet products, although some customers expressed disappointment with specific product availability.

Pricing Issues

Several reviews mentioned concerns about pricing discrepancies between in-store and online prices, leading to customer frustration.
  • DD
    Dr. Tiana Marzette DMin
    Jan 3, 2026
    2.0
    Reptile food seems to always be dead or dying. Bad signage, you grab what is listed and cashier will tell you corporate made a mistake; it’s the wrong price.
  • DD
    D
    Jan 1, 2026
    5.0
    Corperate seems to keep this place pretty lightly staffed youd think the staff would be mean. But, however exhausted or busy any of them are each time ive gone they have been nothing but kind and helpful. Hopefully yall see this and know how appreciated you are and that your efforts arent wasted!
  • KW
    Kathy Wallace
    Dec 22, 2025
    5.0
    I called the Danada East location because I didn't take my receipt for a future for $10.00 when spending over $60. The gal who answered the phone was able to reprint my receipt. She was absolutely wonderful and so helpful. I believe her name was Riley?
  • PT
    Patricia Trombello
    Dec 16, 2025
    2.0
    After purchasing TEN 22-lb bags of Natural Balance dog food, Petco sends us an email indicating we have earned a FREE bag of dog food. When we arrived to Petco and presented the coupon, the female clerk indicated she could only apply a $60 value to my purchase of a 22lb bag of dog food, which is the size I typically purchase. There was no value amount indicated anywhere on the coupon, and I have received these coupons before, but this is the first time, someone ever decided to apply a "Value" to it. Very disappointed in this latest visit. In addition, this female clerk called "customer service" and told them "I have a lady here who wants to get an $80 bag of dog food for $60.00". That was not the case. The coupon was simply for a free bag of dog food. How did this end? I ended up paying an additional $25 for the FREE bag of dog food. Something is not right here!
  • FL
    Fresh Luxx
    Dec 3, 2025
    1.0
    Thought you were open till 9 pm?

Frequently Asked Questions About Petco

Does the Petco Wheaton location have a vet hospital?

No, Petco Wheaton does not have a full-service vet hospital.

Does Petco Wheaton offer vaccinations?

Yes, Petco Wheaton provides vaccinations.