Business Details
About
Pet StorePet supply storePetco
Visit your Springfield Pet Store located at 2721 Veterans Parkway for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
753 reviews
5 stars
378
4 stars
172
3 stars
95
2 stars
44
1 star
64
What are people saying?
AI-generated from recent customer reviews
Staff Performance
The staff is generally reported as friendly, helpful, and knowledgeable, although there are instances of rudeness and lack of assistance.
Product Availability
Customers noted issues with stock levels, particularly with live animals and specific pet supplies, leading to disappointment.
Store Cleanliness
The store is often described as clean and organized, but there are occasional reports of unsanitary conditions, particularly in the animal care areas.
Customer Service
While many customers praised the customer service, there were complaints about understaffing and unhelpful employees in certain situations.
- MDMichelle DanielsJan 5, 20265.0Love us some Petco! Woof woof meow! The deals and my favorite workers keep me coming back! Petco rewards are essential as I have tons of rescues! Thank you Petco we love you!
- HMHolly MJan 3, 20265.0Vivian is the kindest & most helpful person I have met, it was a pleasure to come shop here.
- JMJames McwardDec 29, 20251.0Don’t restock worms. If you need worms go to Walmart. I walked in on 12/29 they have worms from 10/23 in the fridge that are disgusting.
- EEEfigenioDec 22, 20254.0Por lo general solo una caja atiende así que hay que tener paciencia, los empleados en general son muy amables y los animales se notan limpios.
- PLPatrick LamDec 4, 20255.0All my visits to this store have always been very good. I am a regular customer and every time I visit this store to buy all my aquarium supplies, I always receive a warm welcome and excellent customer service!! Vivian, Renee, and Larkin were always very friendly and professional! I worked in management for over 10 years and leadership is the key to success and Vivian, who is the evening manager is definitely the key to customers satisfaction and success of the store. Thank you for all your excellent customer service with a smile!!
Frequently Asked Questions About Petco
Does the Petco Springfield location have a vet hospital?
No, Petco Springfield does not have a full-service vet hospital.
Does Petco Springfield offer vaccinations?
Yes, Petco Springfield provides vaccinations.
Does Petco Springfield offer curbside pickup?
Yes, curbside pickup is available at Petco Springfield. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Springfield Petco?
Hamster and guinea pig prices vary by location. Call your Springfield Petco at 2177937387 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Springfield sell dogs?
No, Springfield Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What are the operating hours for Petco in Springfield?
Petco Springfield is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Does Petco Springfield offer pet vaccination services?
Yes, Petco Springfield provides vaccination services for pets.
Is there a full-service veterinary hospital at Petco Springfield?
No, Petco Springfield does not have a full-service veterinary hospital on-site.
Can I get curbside pickup at Petco Springfield?
Yes, curbside pickup is available for eligible products at Petco Springfield.
Does Petco Springfield sell dogs or cats directly?
No, Petco Springfield does not sell dogs or cats, but you can meet animals available for adoption through their Petco Love program.
What types of pet supplies and services does Petco Springfield offer?
Petco Springfield offers premium pet foods, grooming, training, vaccinations, and a variety of pet supplies for healthy and happy pets.
Are there any nearby places to visit if I'm shopping at Petco Springfield?
Yes, nearby you can visit Ulta Beauty for cosmetics and hair care, Five Below for discount items and crafts, and LensCrafters for eyewear and optician services.
Can I schedule grooming or training appointments at Petco Springfield?
Yes, you can book grooming services online for Petco Springfield; training services are also offered to help your pets.
What facilities does Petco Springfield provide for accessibility?
Petco Springfield has wheelchair accessible entrances, parking, and restrooms to accommodate customers with disabilities.
If I'm visiting Petco Springfield, what nearby locations could I visit for additional shopping or services?
You might also explore T.J. Maxx and Big Lots for department store shopping, or visit White Oaks Plaza which contains various shops and services near Petco Springfield.