Business Details
About
Pet StorePet supply store
Visit your South Elgin Pet Store located at 364 Randall Road for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
656 reviews
5 stars
420
4 stars
118
3 stars
57
2 stars
15
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while many customers praised friendly and helpful employees, others reported rude and unprofessional behavior from certain staff members.
Grooming Issues
Several customers expressed dissatisfaction with grooming services, citing poor quality, high prices, and negative experiences with staff.
Product Selection
Customers appreciate the variety of pet products available, although some noted higher prices compared to competitors.
Store Experience
The store environment received mixed reviews, with some customers enjoying the atmosphere while others reported disorganization and accessibility issues.
Pricing Concerns
Customers expressed frustration over additional charges, such as fees for plastic bags, and perceived high grooming costs.
- KRKathleen RischOct 23, 20255.0The employee was very informative and helpful! Knew exactly what I needed.
- MMMiguel MendezOct 15, 20254.0Great place to browse with your furry friends.
- MRM ROct 15, 20254.0Dog toys are a bit in the pricey side
- EGErick GuerraOct 5, 20254.0It was alright
- JMJackie MattsonSep 17, 20251.0This review is for the evening manager 9/17/25. I came in and asked a question and she was very cocky, rude, and shrugged her shoulders at me and walked away as she said she answered my question. I was very disappointed in that because I do love this store. I have been coming here for over twenty years and everyone I met in here has been very kind and helpful but not this manager.
Frequently Asked Questions About Petco
Does the Petco South Elgin location have a vet hospital?
Yes, Petco South Elgin has a full-service vet hospital.
Does Petco South Elgin offer vaccinations?
Yes, Petco South Elgin provides vaccinations.
Does Petco South Elgin offer curbside pickup?
Yes, curbside pickup is available at Petco South Elgin. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at South Elgin Petco?
Hamster and guinea pig prices vary by location. Call your South Elgin Petco at 8477170201 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco South Elgin sell dogs?
No, South Elgin Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is Petco South Elgin located?
Petco South Elgin is located at 364 Randall Rd, South Elgin, IL 60177-2261.
What are the hours of operation for Petco South Elgin?
Petco South Elgin is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 9:00 AM to 7:00 PM.
Does Petco South Elgin provide veterinary services?
Yes, Petco South Elgin has a full-service vet hospital and offers vaccinations for pets.
Can I pick up my online Petco order at the South Elgin store?
Yes, curbside pickup and in-store pickup are available for eligible products at Petco South Elgin.
Does Petco South Elgin sell dogs or cats?
No, Petco South Elgin does not sell dogs or cats. However, they partner with local animal welfare organizations through the Petco Love program to facilitate pet adoptions.
What pet products and services are available at Petco South Elgin?
Petco South Elgin offers premium pet foods, grooming, expert training, vaccinations, and personalized care for pets.
Does Petco South Elgin offer same-day delivery?
Yes, same-day delivery service is available for Petco South Elgin customers.
How can I book a veterinary appointment at Petco South Elgin?
You can schedule a vet appointment online through Petco's vet booking portal for the South Elgin location.
What nearby pet-related services are available close to Petco South Elgin?
Nearby pet-related services include the Vetco Vaccination Clinic and Yankee Doodle Dog Spa for grooming and pet care needs.
What other retail stores and restaurants can I visit near Petco South Elgin?
Near Petco South Elgin, you can visit Fruitful Yield for health products, Shoe Carnival for footwear, Dollar Tree for discount shopping, Domino's Pizza for dining, and T.J. Maxx for clothing and home goods.
Are there convenient medical facilities nearby Petco South Elgin?
Yes, several medical facilities like Fox Valley Women's Healthcare, Advocate Sherman Lab, and Sherman Immediate Care are close to Petco South Elgin for your family's health needs.