Location.com logo
Brand Certified

Petco

4.3
(673 reviews)

Business Details

(847) 717-0201

About

Pet StorePet supply storePetco
Petco is your trusted pet store near you in South Elgin. Visit your local Petco at 364 Randall Rd for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats. If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet. This Petco location also offers Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department, making it a one-stop pet shop for products and services. Visit your South Elgin Petco today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
364 Randall Rd, South Elgin, IL
60177-2261, United States

Hours

Reviews

4.3
673 reviews
5 stars
435
4 stars
119
3 stars
57
2 stars
15
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while many customers praised helpful and friendly employees, several reported rude or dismissive behavior from specific staff members.

Grooming Issues

Numerous complaints about grooming services, including poor quality cuts, lack of communication about charges, and negative experiences with specific groomers.

Product Availability

Customers appreciated the variety of pet products but expressed frustration over the unavailability of certain items, particularly specific pet foods.

Store Environment

The store's cleanliness and organization received mixed reviews, with some customers noting disorganization and others praising the overall environment.
  • JM
    Joel Martinez
    Feb 24, 2026
    5.0
    Ordered online. Had it waiting for me at the checkout. Flawless
  • NU
    NARUTO UZUMAKI
    Feb 17, 2026
    5.0
    Doggy
  • LB
    Lisa K Brewer
    Feb 15, 2026
    5.0
    Phenomenal service. Thankful they carry prescription cat food! Store is always clean all the techs have always been helpful. Great selection of food and toys!
  • MM
    Maisie Motel
    Jan 15, 2026
    1.0
    ABLEIST EMPLOYEES. My sister walked past this store on 1/15 at 5:30pm using a cane and two young female employees stared and laughed at her through the store window. This left her feeling very upset and disrespected as a person. I truly hope Petco doesn't actually condone bullying or ableist behavior and hopefully their corporate office (who I'll also be contacting) and their manager can meet with these two girls and teach them basic respect, empathy, and kindness. In the mean time we won't be shopping there.
  • JN
    Jeff Norton
    Jan 11, 2026
    5.0
    Great store. My first choice pet store.

Frequently Asked Questions About Petco

Does the Petco South Elgin location have a vet hospital?

Yes, Petco South Elgin has a full-service vet hospital.

Does Petco South Elgin offer vaccinations?

Yes, Petco South Elgin provides vaccinations.

Brand Certified Facts from Petco

Petco partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: