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Brand Certified

Banfield Pet Hospital

3.8
(180 reviews)

Business Details

428 Randall Rd, South Elgin, IL
60177, United States
(847) 488-9259
https://www.banfield.com

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - South Elgin provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable

Location

Banfield Pet Hospital
428 Randall Rd, South Elgin, IL
60177, United States

Hours

Monday7:00 AM - 5:30 PM
Tuesday7:00 AM - 5:30 PM
Wednesday7:00 AM - 5:30 PM
Thursday7:00 AM - 4:30 PM
Friday7:00 AM - 5:30 PM
Saturday7:00 AM - 4:30 PM
Sunday8:00 AM - 3:30 PM

Reviews

3.8
180 reviews
5 stars
112
4 stars
12
3 stars
9
2 stars
4
1 star
43
  • JL
    Jessica Lubarski
    Apr 6, 2026
    5.0
    Staff was great - very nice, explained everything, put my doggos comfort first which I appreciated, no additional stress for him.
  • TT
    Thomas Tesfu
    Apr 2, 2026
    5.0
    Everyone loved her and she loved everyone
  • KS
    Kathy S
    Feb 19, 2026
    5.0
    If you had a higher rating value I would absolutely rate this facility higher! EVERYONE is absolutely fantastic; HOWEVER, there are a couple people who really stand out; they are Doctor Reinisch and Kiefer. They are simply Da Best!! Doctor Reinisch is knowledgeable, compassionate, empathetic, possesses high EQ and high IQ, exactly what you want from someone looking after our precious furry babies. Equally as outstanding is Kiefer. I think that EVERY Banfield clinic should have a Kiefer on staff. He is competent, empathetic, knowledgeable, thorough and I think he should go back to school and be a vet, because he is just incredible. I could go on and on about how great these two individuals are, but I think I've made my point. I really think these two individuals, in particular, need to be recognized for the incredible impact they have had, not just on my pet, but on all pets they come in contact with. I know people are quick to complain, but we should also take time to recognize amazing individuals and Doctor Reinisch and Kiefer exemplify who you'd want taking care of your pets; they treat them like they are their own. Thank you Doctor Reinisch and Kiefer!!
  • MV
    Matt Vardas
    Jan 29, 2026
    5.0
    Dr. Johnson is great! My cat was having awful diarrhea and he managed to fit us into the schedule. He was knowledgeable, kind, and most importantly reassuring.
  • AM
    Andrea Myette
    Jan 25, 2026
    5.0
    This is our first visit here. It was a great experience, so friendly and welcoming. Can’t wait to come back!

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.

Brand Certified Facts from Banfield Pet Hospital

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Certified April 19, 2026Yext Knowledge Graph
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