Visit your Skokie Pet Store located at 9645 Skokie Blvd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Multiple customers reported poor grooming experiences, including dogs being shaved too short and not following specific instructions.
Customer Service
While some staff were praised for being helpful and friendly, others were criticized for rudeness and lack of assistance.
Stock Availability
Customers frequently mentioned issues with stock availability, leading to frustration when items were out of stock or not found.
Positive Staff Interactions
Several reviews highlighted positive interactions with staff who were knowledgeable and provided excellent customer service.
Store Cleanliness
Some customers noted that the store was clean and well-organized, while others mentioned unpleasant odors upon entering.
TK
Tree Koko
2 days ago
5.0
Customer service provided by Ms Rose was great! Information that was given was great.
MM
Max Michaels
Jan 1, 2026
1.0
New Years Day hours were incorrect, what kind of big company puts in holiday hours but incorrectly...
KW
Kathy Weiss
Dec 31, 2025
5.0
Ken was super helpful! Another associate assisted me with fixing my Petco app. Thank you.
MC
Matthew Csongradi
Dec 18, 2025
1.0
If I could give this place zero stars, I would. I scheduled a grooming appointment for my 5-pound Yorkie on Monday, December 15th at 10:00 a.m. That morning, they canceled my appointment after I had already taken time off work. They rescheduled me for the following day, Tuesday, which required me to take yet another day off.
When I arrived for the rescheduled appointment, only one employee was working and told me it would be a few minutes before they could check me in. That was fine. Another employee then came in, went behind the desk, and immediately gave off the impression that she didn’t want to be there.
During check-in, I was very clear about what I wanted: only a half-inch trim, with her face slightly shorter and shaped, as she had a bit of a beard growing. I’ve been growing my dog’s coat out for eight months. When asked about add-ons, I declined and said I only wanted a bath, haircut, and nail trim.
I was then told my dog “looked a little matted,” which is completely untrue. I bathe, condition, and blow out her coat weekly. I made it clear I did not want her shaved and reiterated that I wanted a half-inch trim. I was told a conditioning treatment (an additional charge) would likely be required to do a scissor cut, so I agreed.
When I returned to pick her up, I was shocked. My dog had been shaved down to the skin. I was charged $98, including the conditioning treatment, for a result that was the complete opposite of what I explicitly requested. It felt lazy, careless, and disrespectful of my instructions.
I paid, grabbed my dog, and left. I will never return. Before and after pictures.
JD
Jay Doi
Dec 13, 2025
5.0
Burt an associate at your Skokie store went far and beyond what a normal person would do to help our fur baby get the proper food, I just want to thank him and tell you that he is a definite keeper for your store! See you soon!
Does the Petco Skokie location have a vet hospital?
No, Petco Skokie does not have a full-service vet hospital.
Does Petco Skokie offer vaccinations?
Yes, Petco Skokie provides vaccinations.
Does Petco Skokie offer curbside pickup?
Yes, curbside pickup is available at Petco Skokie. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Skokie Petco?
Hamster and guinea pig prices vary by location. Call your Skokie Petco at 8476742192 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Skokie sell dogs?
No, Skokie Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is Petco Skokie located?
Petco Skokie is located at 9645 Skokie Blvd, Skokie, IL 60077.
What are the store hours for Petco Skokie?
Petco Skokie is open from 9:00 AM to 9:00 PM Monday through Saturday, and from 9:00 AM to 8:00 PM on Sundays.
Does Petco Skokie offer vaccination services for pets?
Yes, Petco Skokie provides vaccination services for pets.
Can I get curbside pickup at Petco Skokie?
Yes, curbside pickup is available for eligible products at Petco Skokie.
Does Petco Skokie sell dogs or cats?
No, Petco Skokie does not sell dogs or cats. However, you can meet pets available for adoption through the Petco Love program at this location.
What payment methods are accepted at Petco Skokie?
Petco Skokie accepts credit cards, debit cards, and mobile NFC payments. Cash is not required.
Is Petco Skokie accessible for customers with disabilities?
Yes, Petco Skokie has wheelchair accessible entrances, parking, and restrooms to accommodate customers with disabilities.
Are there any nearby veterinary clinics to Petco Skokie for full vet services?
Yes, Vetco Vaccination Clinic is nearby for veterinary services, and Petco Skokie provides vaccinations but does not have a full vet hospital.
What nearby shopping centers or stores can I visit along with Petco Skokie?
You can visit The Shops At Orchard Place, HomeGoods, Nordstrom Rack, and DSW Designer Shoe Warehouse nearby for shopping before or after your visit to Petco Skokie.
Where can I find food and dining options near Petco Skokie?
Nearby dining options include Father & Son Italian Kitchen and Kura Revolving Sushi Bar, great places to enjoy a meal near Petco Skokie.