Banfield Pet Hospital® - Skokie (Niles) provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
I keep trying to contact them via phone and it goes to voicemail. I called Petsmart to let them know and they reported they’ve already let them know four times. Staff better.
NB
Nathaly Buvert
Sep 20, 2025
2.0
I’ve been to the downtown Banfield location and it’s 100% times better and more professional techs. It’s worth the drive! Twice I’ve had my dog come in for a comp examine and when I pick up the vet tech always seems to have the same sassy attitude. I know my dog and what medication he’s on. This individual is hostile and super unprofessional. I asked what the medication we were being sent home with was for and he didn’t offer any explanation just same sassiness as before. I will not be going back here!
SA
Susan Arch
May 31, 2023
5.0
Great service
YA
Yasmin Avila
Oct 17, 2022
5.0
Staff is always courteous. Very helpful and thorough with answers to questions I may have. As a new pet owner they are very patient with me and try and help me out with any information that may seem important at the moment regarding milestones my kitten may go through.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the hours of operation for Banfield Pet Hospital in Skokie?
Banfield Pet Hospital is open Monday through Saturday from 9:00 AM to 6:00 PM and Sunday from 9:00 AM to 4:00 PM.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield does not provide emergency care. However, during hospital hours, you can call for urgent care advice or referrals, and during non-hours, you should contact a local emergency hospital.
What preventive care services are available at Banfield Pet Hospital?
Banfield offers preventive care services including vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations.
What is an Optimum Wellness Plan and how can I pay for it?
Optimum Wellness Plans provide annual preventive care including exams, vaccines, and dental care. Payment can be spread over 12 months via automatic withdrawal or credit card, or paid in full upfront.
Can I schedule appointments online for Banfield Pet Hospital?
Yes, you can schedule appointments online through Banfield's website or their mobile app available on iOS and Android.
Does Banfield Pet Hospital offer veterinary care through online chat?
Yes, clients with Optimum Wellness Plans can access 24/7 remote general pet care advice and triage via Vet Chat™ on the Banfield app.
What types of appointments does Banfield Pet Hospital offer?
They offer in-room appointments, drop-off appointments, and Optimum Wellness Plans Virtual Visits for convenient at-home care.
What nearby shopping options are available when visiting Banfield Pet Hospital?
Nearby you can visit Village Crossing Shopping Center for groceries and shopping or stores like PetSmart for pet supplies and Five Below for discounted items.
Are there any beauty or spa locations near Banfield Pet Hospital?
Yes, nearby beauty and spa options include Charlotte Tilbury, Benefit Cosmetics BrowBar, Ulta Beauty, and Hair Cuttery, perfect for a pampering session before or after your visit.
What dining options are available near Banfield Pet Hospital?
Close dining options include Mr. Falafel (Middle Eastern), MOD Pizza, and Chili's Grill & Bar for a variety of casual meal choices.