Business Details
About
VeterinarianAnimal Hospital
Visit your Shorewood Vetco Total Care located at 990 Brookforest Ave . Our full-service Veterinarian Hospital offers comprehensive care - from routine exams to emergency surgeries. You can count on us to provide quality pet care. Book an appointment online today or walk in with your pet for a free healthy weight and microchip check.
Details
- Requires appointmentAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingNot available
Location
Vetco Total Care Animal Hospital
990 Brook Forest Ave, Shorewood, IL
60404, United States
Hours
Reviews
4.6
196 reviews
5 stars
173
4 stars
4
3 stars0
2 stars
3
1 star
16
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Customers consistently praised the staff, particularly Dr. Otto and Dr. Strickland, for their compassionate and thorough care of pets, making them feel comfortable and well-informed.
Friendly Staff
The staff at Vetco Shorewood received high marks for being friendly, helpful, and attentive, contributing to a positive experience for both pets and their owners.
Communication
Many reviews highlighted the excellent communication from the staff, who took the time to explain treatment options and answer questions without making customers feel rushed.
Mixed Experiences
While most feedback was positive, some customers reported negative experiences related to customer service and pricing, indicating a need for improvement in these areas.
Trust and Loyalty
Several customers expressed strong loyalty to the clinic, stating they would not go anywhere else due to the quality of care and trust in the veterinarians.
- NTNancy TompulisNov 10, 20255.0I was able to get a same day appointment for my dog, I suspected she had an ear infection and turned out she had it in both. They were kind, compassionate and efficient. I love the pricing structure with no surprises and all of my options for treatment were clearly explained to me. I highly recommend!
- MJMelissa JilekOct 23, 20255.0I felt the very was honest and thorough without pushing additional non- necessities. My poor senior dog came in with what I thought was an infection that came up over night and instead asking about payment or being concerned that or shots, Tom my dog and cared for him so gently and careful. She acknowledged he was in pain and didn't put him through unnecessary procedures just what was needed to figure out what meds to give after confirming vitals are stable. She brought a another new condition to my attention and a also advised and prescribe meds for that. She didn't make me feel guilty or like I needed things for my dog that he really didn't need she made sure I knew risks and options
- CMCyndy MartinoOct 16, 20255.0My girl gets the best care there! I changed from a different vet hospital I used to go to my Vetco. Dr Otto is the best and loves every pet as his own. I now drive over an hour to take my girl there. Won’t go anywhere else! Thanks Vetco team.
- ABAlyssa BulichOct 8, 20255.0Dax has been seeing Dr. Otto since he was 8 weeks old! He preformed two very successful surgeries on Dax! Dr. Otto is kind, compassionate, intelligent, caring, and helps you thoroughly understand any treatment needs/ recommendations for your pet! Dr. Otto has been my vet for years he is an expert in his practice and I won’t ever change vets!
- DGDorota GomezOct 7, 20255.0Dr Mary Ann Strickland and the Vet assistant Giselle were just awesome!!! My Zeus received the best care today. 🙂
Frequently Asked Questions About Vetco Total Care Animal Hospital
What services does Vetco Total Care Animal Hospital in Shorewood offer?
Vetco Total Care provides comprehensive pet care including wellness exams, vaccinations, dental care, surgery, and emergency services, all focused on compassionate care tailored to your pet's needs.
Where is Vetco Total Care Animal Hospital located?
It is located at 990 Brook Forest Ave, Shorewood, IL 60404, USA.
What are the operating hours of Vetco Total Care Animal Hospital?
The hospital is open Monday through Wednesday from 8:00 AM to 6:00 PM, Thursday from 8:00 AM to 11:00 AM, Friday and Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM.
How can I book an appointment at Vetco Total Care Animal Hospital?
Appointments can be scheduled online through their booking link: https://www.petco.com/webapp/wcs/stores/servlet/PetcoVetBookingView?store_number=1954.
Does Vetco Total Care Animal Hospital offer walk-in services?
Yes, you can walk in for services such as a free healthy weight and microchip check for your pet, though appointments are generally required for other services.
Is the Vetco Total Care Animal Hospital accessible for customers with disabilities?
The hospital has a wheelchair accessible entrance and restroom, but wheelchair accessible seating is not available.
Are there any nearby pet-related services or stores around Vetco Total Care Animal Hospital?
Yes, nearby you can find the Vetco Vaccination Clinic offering grooming and training, Just Food For Dogs pet store, and Petco which provides pet supplies, grooming, and dog training services.
What are some convenient nearby places to visit before or after my appointment at Vetco Total Care?
You might enjoy visiting the Shorewood Crossing shopping center or grab a meal at nearby restaurants such as Enlai 59 Chinese Restaurant, Wingstop, or Which Wich Superior Sandwiches.
Are there any nearby facilities for banking or mailing near Vetco Total Care Animal Hospital?
Yes, Standard Bank, Western Union money transfer services, and the Mail Box Store post office are conveniently located nearby for your banking and mailing needs.
What online resources and social media channels can I use to follow or contact Vetco Total Care Animal Hospital?
You can visit their website at https://stores.petco.com/il/shorewood/vet-hospital-shorewood-il-1954.html, find them on Facebook at https://www.facebook.com/Petco/, Instagram @Petco, and TikTok at https://www.tiktok.com/@petco.