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Vetco Total Care Animal Hospital

4.6
(219 reviews)

Business Details

990 Brook Forest Ave, Shorewood, IL
60404, United States
(815) 230-6377
https://stores.petco.com/il/shorewood/vet-hospital-shorewood-il-1954.html

About

VeterinarianAnimal HospitalPetco
Visit an animal hospital near you at 990 Brook Forest Ave, offering full-service veterinary care for dogs and cats. Our Petco Vet Hospital is staffed by licensed veterinarians providing comprehensive medical care to support your pet’s health at every stage of life. Veterinary services include routine wellness exams, preventive care, diagnostics, sick pet visits, and ongoing treatment plans tailored to your pet’s needs. With a focus on compassionate care and convenient access, our veterinary hospital helps you make confident decisions about your pet’s health. Schedule an appointment today to visit a trusted veterinary hospital near you.

Details

  • Requires appointmentAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable
  • Wheelchair accessible seatingNot available

Location

Vetco Total Care Animal Hospital
990 Brook Forest Ave, Shorewood, IL
60404, United States

Hours

Reviews

4.6
219 reviews
5 stars
190
4 stars
5
3 stars
2
2 stars
4
1 star
18

What are people saying?

AI-generated from recent customer reviews

Quality of Care

Many customers praised the caring and thorough treatment provided by the veterinarians and staff, particularly highlighting Dr. Otto and Dr. Strickland for their compassion and expertise.

Customer Service

The staff was frequently described as friendly, helpful, and attentive, contributing to a positive experience for both pets and their owners.

Pricing Concerns

Some customers expressed dissatisfaction with the pricing, describing it as high and feeling pressured into unnecessary treatments.

Appointment Experience

Several reviews noted the ease of scheduling appointments and the quick service provided during visits, although there were some complaints about strict late policies.
  • NC
    Nancy Corona
    1 day ago
    2.0
    Love the convenience of PETCO and the vital rewards. However every time I use my care credit it is impossible to process my itemized bill for my insurance. They explain that their system is unable to produce an itemized bill for care credit. Only solution is to enter it using a different approach however it would increase my cost by $100!!!!!! I was stunned that they would even suggest such a ridiculous option.. who in their right mind would pay an additional $100 because PETCO system is unable to provide an itemized bill for my care credit?!?!!
  • SP
    S Pan
    Feb 13, 2026
    5.0
    Appreciate vet who is thoughtful, considerate, and pragmatic to help us going through a difficult situation. The procedure was performed very carefully and elegantly. Thank you.
  • LP
    Lidia Padilla
    Jan 30, 2026
    5.0
    I love the way they treated my suki and me respectful answered all my questions I will recommend family friends
  • KB
    Kaleb Brown
    Jan 17, 2026
    5.0
    Dr Strickland and the whole team did a great job examining my dog Smokey! Will definitely return here!
  • DS
    Danielle Smith
    Dec 10, 2025
    5.0
    The entire Wednesday morning staff was welcoming, helpful, truthful, and a pleasure to work with. My dog was taken care of right away with a manageable, not a crazy-expensive care plan! So glad I went with this location. Thank you so much, team!

Frequently Asked Questions About Vetco Total Care Animal Hospital

What services does Vetco Total Care Animal Hospital in Shorewood offer?

Vetco Total Care provides comprehensive pet care including wellness exams, vaccinations, dental care, surgery, and emergency services, all focused on compassionate care tailored to your pet's needs.

Where is Vetco Total Care Animal Hospital located?

It is located at 990 Brook Forest Ave, Shorewood, IL 60404, USA.

Brand Certified Facts from Vetco Total Care Animal Hospital

Vetco Total Care Animal Hospital partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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