Business Details
About
VeterinarianAnimal HospitalPetco
Visit your Shorewood Vetco Total Care located at 990 Brookforest Ave . Our full-service Veterinarian Hospital offers comprehensive care - from routine exams to emergency surgeries. You can count on us to provide quality pet care. Book an appointment online today or walk in with your pet for a free healthy weight and microchip check.
Details
- Requires appointmentAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingNot available
Location
Vetco Total Care Animal Hospital
990 Brook Forest Ave, Shorewood, IL
60404, United States
Hours
Reviews
4.6
202 reviews
5 stars
177
4 stars
4
3 stars0
2 stars3
1 star
18
What are people saying?
AI-generated from recent customer reviews
Staff Care
Customers consistently praised the staff for being friendly, compassionate, and attentive to their pets' needs.
Veterinary Expertise
Dr. Otto and Dr. Strickland received high marks for their thoroughness, knowledge, and ability to explain treatment options clearly.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, feeling that certain services were too expensive or that they were being upsold.
Customer Service Issues
A few reviews highlighted negative experiences with customer service, particularly regarding appointment confirmations and staff attitudes.
- DSDanielle SmithDec 10, 20255.0The entire Wednesday morning staff was welcoming, helpful, truthful, and a pleasure to work with. My dog was taken care of right away with a manageable, not a crazy-expensive care plan! So glad I went with this location. Thank you so much, team!
- DGDawn GessDec 2, 20251.0Vetco is honestly A rip off they’re all about the money. First I had a 15 year-old dog that was limping and brought them in there to get checked out turns out he has cancer. They’re trying to convince me to cut his leg off for about $10,000 so he can live a couple more months. Disgusting and ignorant. Then I have a dog that I rescued that could possibly be pregnant. I called them just to see what they were going to say and they don’t do blood test for pregnancy. They want to give an ultrasound or an x-ray and really hit you with the $500 bill. These people make me sick. I will never use them and I don’t recommend anybody use them. If you’re from JOLIET Plainfield Shorewood area in Illinois I would definitely use Snip Society. They are outstanding and completely reasonable.
- RBRita BairNov 26, 20255.0The Vet and Tech were great. They were very caring and thorough. We were able to get our dog looked at very quickly and started on antibiotics. I highly recommend them!
- DDDan DuenasNov 24, 20255.0Quick and easy
- NTNancy TompulisNov 10, 20255.0I was able to get a same day appointment for my dog, I suspected she had an ear infection and turned out she had it in both. They were kind, compassionate and efficient. I love the pricing structure with no surprises and all of my options for treatment were clearly explained to me. I highly recommend!
Frequently Asked Questions About Vetco Total Care Animal Hospital
What services does Vetco Total Care Animal Hospital in Shorewood offer?
Vetco Total Care provides comprehensive pet care including wellness exams, vaccinations, dental care, surgery, and emergency services, all focused on compassionate care tailored to your pet's needs.
Where is Vetco Total Care Animal Hospital located?
It is located at 990 Brook Forest Ave, Shorewood, IL 60404, USA.
What are the operating hours of Vetco Total Care Animal Hospital?
The hospital is open Monday through Wednesday from 8:00 AM to 6:00 PM, Thursday from 8:00 AM to 11:00 AM, Friday and Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM.
How can I book an appointment at Vetco Total Care Animal Hospital?
Appointments can be scheduled online through their booking link: https://www.petco.com/webapp/wcs/stores/servlet/PetcoVetBookingView?store_number=1954.
Does Vetco Total Care Animal Hospital offer walk-in services?
Yes, you can walk in for services such as a free healthy weight and microchip check for your pet, though appointments are generally required for other services.
Is the Vetco Total Care Animal Hospital accessible for customers with disabilities?
The hospital has a wheelchair accessible entrance and restroom, but wheelchair accessible seating is not available.
Are there any nearby pet-related services or stores around Vetco Total Care Animal Hospital?
Yes, nearby you can find the Vetco Vaccination Clinic offering grooming and training, Just Food For Dogs pet store, and Petco which provides pet supplies, grooming, and dog training services.
What are some convenient nearby places to visit before or after my appointment at Vetco Total Care?
You might enjoy visiting the Shorewood Crossing shopping center or grab a meal at nearby restaurants such as Enlai 59 Chinese Restaurant, Wingstop, or Which Wich Superior Sandwiches.
Are there any nearby facilities for banking or mailing near Vetco Total Care Animal Hospital?
Yes, Standard Bank, Western Union money transfer services, and the Mail Box Store post office are conveniently located nearby for your banking and mailing needs.
What online resources and social media channels can I use to follow or contact Vetco Total Care Animal Hospital?
You can visit their website at https://stores.petco.com/il/shorewood/vet-hospital-shorewood-il-1954.html, find them on Facebook at https://www.facebook.com/Petco/, Instagram @Petco, and TikTok at https://www.tiktok.com/@petco.