Certified by Vetco Total Care Animal Hospital • Mar 01, 2026
VeterinarianAnimal HospitalPetco
Visit an animal hospital near you at 990 Brook Forest Ave, offering full-service veterinary care for dogs and cats. Our Petco Vet Hospital is staffed by licensed veterinarians providing comprehensive medical care to support your pet’s health at every stage of life.
Veterinary services include routine wellness exams, preventive care, diagnostics, sick pet visits, and ongoing treatment plans tailored to your pet’s needs. With a focus on compassionate care and convenient access, our veterinary hospital helps you make confident decisions about your pet’s health.
Schedule an appointment today to visit a trusted veterinary hospital near you.
Details
Requires appointmentAvailable
Wheelchair accessible entranceAvailable
Wheelchair accessible restroomAvailable
Wheelchair accessible seatingNot available
Location
Certified by Vetco Total Care Animal Hospital • Mar 01, 2026
Certified by Vetco Total Care Animal Hospital • Mar 01, 2026
Reviews
4.6
219 reviews
5 stars
190
4 stars
5
3 stars2
2 stars
4
1 star
18
What are people saying?
AI-generated from recent customer reviews
Quality of Care
Many customers praised the caring and thorough treatment provided by the veterinarians and staff, particularly highlighting Dr. Otto and Dr. Strickland for their compassion and expertise.
Customer Service
The staff was frequently described as friendly, helpful, and attentive, contributing to a positive experience for both pets and their owners.
Pricing Concerns
Some customers expressed dissatisfaction with the pricing, describing it as high and feeling pressured into unnecessary treatments.
Appointment Experience
Several reviews noted the ease of scheduling appointments and the quick service provided during visits, although there were some complaints about strict late policies.
NC
Nancy Corona
1 day ago
2.0
Love the convenience of PETCO and the vital rewards. However every time I use my care credit it is impossible to process my itemized bill for my insurance.
They explain that their system is unable to produce an itemized bill for care credit. Only solution is to enter it using a different approach however it would increase my cost by $100!!!!!!
I was stunned that they would even suggest such a ridiculous option.. who in their right mind would pay an additional $100 because PETCO system is unable to provide an itemized bill for my care credit?!?!!
SP
S Pan
Feb 13, 2026
5.0
Appreciate vet who is thoughtful, considerate, and pragmatic to help us going through a difficult situation. The procedure was performed very carefully and elegantly. Thank you.
LP
Lidia Padilla
Jan 30, 2026
5.0
I love the way they treated my suki and me respectful answered all my questions I will recommend family friends
KB
Kaleb Brown
Jan 17, 2026
5.0
Dr Strickland and the whole team did a great job examining my dog Smokey! Will definitely return here!
DS
Danielle Smith
Dec 10, 2025
5.0
The entire Wednesday morning staff was welcoming, helpful, truthful, and a pleasure to work with. My dog was taken care of right away with a manageable, not a crazy-expensive care plan! So glad I went with this location. Thank you so much, team!
Frequently Asked Questions About Vetco Total Care Animal Hospital
What services does Vetco Total Care Animal Hospital in Shorewood offer?
Vetco Total Care provides comprehensive pet care including wellness exams, vaccinations, dental care, surgery, and emergency services, all focused on compassionate care tailored to your pet's needs.
Where is Vetco Total Care Animal Hospital located?
It is located at 990 Brook Forest Ave, Shorewood, IL 60404, USA.
What are the operating hours of Vetco Total Care Animal Hospital?
The hospital is open Monday through Wednesday from 8:00 AM to 6:00 PM, Thursday from 8:00 AM to 11:00 AM, Friday and Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM.
How can I book an appointment at Vetco Total Care Animal Hospital?
Appointments can be scheduled online through their booking link: https://www.petco.com/webapp/wcs/stores/servlet/PetcoVetBookingView?store_number=1954.
Does Vetco Total Care Animal Hospital offer walk-in services?
Yes, you can walk in for services such as a free healthy weight and microchip check for your pet, though appointments are generally required for other services.
Is the Vetco Total Care Animal Hospital accessible for customers with disabilities?
The hospital has a wheelchair accessible entrance and restroom, but wheelchair accessible seating is not available.
Are there any nearby pet-related services or stores around Vetco Total Care Animal Hospital?
Yes, nearby you can find the Vetco Vaccination Clinic offering grooming and training, Just Food For Dogs pet store, and Petco which provides pet supplies, grooming, and dog training services.
What are some convenient nearby places to visit before or after my appointment at Vetco Total Care?
You might enjoy visiting the Shorewood Crossing shopping center or grab a meal at nearby restaurants such as Enlai 59 Chinese Restaurant, Wingstop, or Which Wich Superior Sandwiches.
Are there any nearby facilities for banking or mailing near Vetco Total Care Animal Hospital?
Yes, Standard Bank, Western Union money transfer services, and the Mail Box Store post office are conveniently located nearby for your banking and mailing needs.
What online resources and social media channels can I use to follow or contact Vetco Total Care Animal Hospital?
You can visit their website at https://stores.petco.com/il/shorewood/vet-hospital-shorewood-il-1954.html, find them on Facebook at https://www.facebook.com/Petco/, Instagram @Petco, and TikTok at https://www.tiktok.com/@petco.
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