Brand Certified
Petco
4.3(1173 reviews)
Certified by Petco • Mar 01, 2026
Business Details
990 Brook Forest Ave, Shorewood, IL
60404, United States
Certified by Petco • Mar 01, 2026
(815) 436-6857
Certified by Petco • Mar 01, 2026
https://stores.petco.com/il/shorewood/pet-supplies-shorewood-il-1954.html
Certified by Petco • Mar 01, 2026
About
Certified by Petco • Mar 01, 2026
Pet StorePet supply storePetco
Petco is your trusted pet store near you in Shorewood. Visit your local Petco at 990 Brook Forest Ave for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats.
If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet.
This Petco location also offers Full-Service Grooming, Dog Training, Vaccination Clinic, Hospital, Aquatics Department, making it a one-stop pet shop for products and services. Visit your Shorewood Petco today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Petco • Mar 01, 2026
Hours
Certified by Petco • Mar 01, 2026
Reviews
4.3
1,173 reviews
5 stars
709
4 stars
263
3 stars
96
2 stars
40
1 star
65
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly mentioning employees like Jim, Von, and Cody for their exceptional service.
Grooming Issues
Several reviews highlighted negative experiences with grooming services, including complaints about injuries to pets and poor handling of appointments.
Store Cleanliness
The store was generally reported as clean and well-maintained, although some customers noted unpleasant odors during their visits.
Mixed Veterinary Experiences
While some customers appreciated the veterinary services, others expressed dissatisfaction with the treatment and communication regarding their pets' care.
Product Availability
Customers noted a good selection of products, but some expressed frustration over stock inconsistencies and limited options for specific pet needs.
- JSJesus Sanchez5 days ago1.0This place is the worst place ever first I had an appointment 8 AM never showed up until 815..
- BLben ledouxFeb 23, 20264.0Standard petco but the staff was attentive and freindly to other clients in the store while i was there and they helped me select a nice veriety of aquatic plants.
- PWPaul WalczakFeb 23, 20261.0Bought some snails for my aquarium well 2 died so I brought them back for exchange guy gives me 2 snails then sends me 2 the cash register as I wanted a couple things after leaving I notice they charged me for the snails so I go back inside and said to the guy you charged me for the dead snails he says no we didn't and says your all set well I did pay twice for 2 dead snails and they wouldn't do anything about it so I'm done with petco as they just don't care about consumers
- CMCarrie MontaltoFeb 21, 20265.0They always have the cat food I need & customer service is always very helpful and friendly!
- LPLydia PecinaFeb 16, 20265.0Wonderful experience. Cheyenne has a soft Beautiful personality. Very loving and caring towards our fur babies needs. She is the young Cashier.
Frequently Asked Questions About Petco
Does the Petco Shorewood location have a vet hospital?
Yes, Petco Shorewood has a full-service vet hospital.
Does Petco Shorewood offer vaccinations?
Yes, Petco Shorewood provides vaccinations.
Does Petco Shorewood offer curbside pickup?
Yes, curbside pickup is available at Petco Shorewood. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Shorewood Petco?
Hamster and guinea pig prices vary by location. Call your Shorewood Petco at 8154366857 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Shorewood sell dogs?
No, Shorewood Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Brand Certified Facts from Petco
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Certified March 01, 2026Yext Knowledge Graph
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