Petco

4.3
743 reviews

About

Pet StorePet supply storePetco
Visit your Schaumburg Pet Store located at 60 East Golf Road for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
60 E Golf Rd, Schaumburg, IL
60173, United States

Hours

Reviews

4.3
739 reviews
5 stars
454
4 stars
147
3 stars
69
2 stars
8
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are criticized for being rude or unresponsive.

Grooming Quality

Grooming services receive varied reviews, with some customers expressing satisfaction with the results, while others report negative experiences, including injuries to pets.

Product Availability

Customers appreciate the variety of products available, although some mention that certain items are overpriced.

Animal Care Concerns

There are significant concerns regarding the treatment of animals in the store, particularly in the fish section, with reports of unhealthy conditions.
  • SN
    Sandra Nagrant
    Jan 6, 2026
    5.0
    Staff is outstanding and personal. Our Dog is treated as if she was their own. Grooming department is the best. Accommodating and professional.
  • HK
    Hee Kang
    Jan 5, 2026
    1.0
    I like to go Petco not this location. Actually grooming services. I feel bad .I don't want to recommend for grooming services.
  • DO
    David Olson
    Dec 29, 2025
    4.0
    Fish section clean and organized not bad
  • JM
    Joel M-P
    Dec 23, 2025
    1.0
    This one star is directed to the guy with a pony tail in charge of the fish. I came in interested in buying fish. When I got to the aquarium wall, I waited as the guy was "helping" others out. The family he was helping wanted to get a fish for their new aquarium. The family said that they had a tank running and was ready for a fish and the employee declined and told them to buy a betta fish. (The family was hispanic) right after, a white man(absolutely nothing against the man, he was chill) asked for the same type of fish and the employee never asked for any info about the tank he had. When the man had left it was only me and the employee there. He left and never asked me what I needed or anything. Terrible customer service. For anyone wanting fish, go across the street to Aquarium Adventure or Beyond the Reef.
  • KK
    Kristina Kim
    Nov 30, 2025
    5.0
    I want to give a shout out to Kirsten and Cade in grooming my two fur babies!! (We've had Lexi last time too) have tried many places for my pooches are 10 & 7 yrs old and I know how to rate a groomer by their cutting skills and of course style but it's the cut that matters to me! My dogs get so many compliments and ask where I take my dogs! Highly recommend ❤️

Frequently Asked Questions About Petco

Does the Petco Schaumburg location have a vet hospital?

Yes, Petco Schaumburg has a full-service vet hospital.

Does Petco Schaumburg offer vaccinations?

Yes, Petco Schaumburg provides vaccinations.