Petco

4.3
731 reviews

About

Pet StorePet supply store
Visit your Schaumburg Pet Store located at 60 East Golf Road for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
60 E Golf Rd, Schaumburg, IL
60173, United States

Hours

Reviews

4.3
727 reviews
5 stars
446
4 stars
145
3 stars
69
2 stars
8
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, while some reported poor service experiences.

Grooming Quality

Grooming services received mixed reviews, with some customers expressing satisfaction and others reporting negative experiences.

Store Cleanliness

The store was generally noted as clean and well-organized, contributing to a positive shopping experience.

Product Availability

Customers appreciated the variety of products available, although some noted issues with specific items being out of stock.

Animal Care Concerns

Several reviews raised concerns about the treatment and conditions of animals in the store, particularly regarding fish and small pets.
  • KM
    Kimmi M
    Nov 10, 2025
    1.0
    They had a starving frog for sale, it is supposed to look like the photo in the left. I shared my concerns and the manager told me he is fed daily (clearly not, and frogs should not be eating daily anyways) and brushed me off. Petco do better!
  • CK
    Carl Kemp
    Oct 15, 2025
    5.0
    My Grandaughter and I come to get Crickets for her Bearded Dragon. Typically we go to the bloomingdale/Carol Stream store. Most recently, Dave alreay knows what we are coming in for and he just starts the process without me asking. I had another good experience a store near Shaumburg, the rep told me many things I didnt know about Bearded Dragons and how to successfully take care of them. We definately appreciate being catered to. Your employess rock!
  • VG
    Vladyslav Gogunsky
    Oct 8, 2025
    1.0
    I had a bad experience with Tery yesterday. I went to pick up an already paid aquarium and filter, but Teriy, without understanding the problem, sent me to another store in Palatine. The problem was that the order wasn't showing up on the computer... When I asked for help, he advised me to call customer support... He could have solved the problem in a minute, but he didn't want to... One of the rare cases of poor customer service... Thanks to Anna, the cashier, she helped me; she was friendly and attentive! It's strange when you go to a store to make a purchase and have to solve your own problems, but instead of help, you get indifference and apathy...
  • YP
    Yanira Parada
    Oct 3, 2025
    5.0
    Took my two little Yorkies to get groomed they are are 8 years old. Cade the groomer is absolutely amazing!! He did the best job ever on their hair cut bathing nail buffing everything!! I don’t think I will ever trust my kids with anyone else. My dogs love him he is absolutely a complete magician at what he does Thank you and see you soon Cade !!
  • LO
    lilia ocon
    Oct 2, 2025
    5.0
    Nice and clean, good inventory and so many options. New fav location

Frequently Asked Questions About Petco

Does the Petco Schaumburg location have a vet hospital?

Yes, Petco Schaumburg has a full-service vet hospital.

Does Petco Schaumburg offer vaccinations?

Yes, Petco Schaumburg provides vaccinations.